Clean and fine for a quick stop. But just outside the hotel it is incredibly noisy as it is right next to the freeway.
I made a mistake with my reservation and had reserved two rooms wit king beds. We had 4 people and needed 2 rooms with 4 queens. This would have cost a bit more but the manager waved the fee and gave us the rooms we needed. He was extremely helpful. The morning staff was just as friendly and helpful. I would stay here again in a second.
Very nice Hotel. Very clean and the food was good i just wish they would of had a hot tub.
Friendly front desk staff, comfortable beds, clean rooms
Very nice great location . Friendly staff and nice breakfast
Bed so comfortable! I wanted to take it home with me. Very clean and modern. Front desk excellent!
Central location, recently remodeled Great cinnamon buns
We had trouble getting good directions to the hotel--it took 3 calls (could be solved with a written description at the desk)! The pool was dirty & had open electrical boxes in the room. The shower mechanism pulled out, so we could not take a shower. More handicapped parking spaces are needed. The second night we parked at a separate building. Generally staff was trying to be helpful. The pancake machine was not fast, creating a long wait. The elevator was slow & undersized for the number of guests. Things were contributing to a feeling that things were not right.
The location was great (convenient to freeway), room clean and staff very attentive. The rooms have a design flaw however -- instead of a window aircondontioning/heating system the corner wall jogs into the room and the air vent is right next to one of the beds -- air coming on and off is very annoying with this room configuration. The breakfast options were just okay.
Friendly, helpful staff. Room was clean and beds comfortable. Breakfast was good and food plentiful.
The hotel itself was okay but it is located about 100 yards from the interstate highway. This leads to constant and loud traffic noise. With some effort I was able to get the staff to switch our "suite" on the highway side to two rooms on the other side. This was tolerable but you could still hear the traffic, even through the bathroom ceiling exhaust vent! They never should have built the hotel at this location!
The hotel was very clean and had a nice continental breakfast in the AM. Loved the pancake machine. The hotel is right on the highway and the road noise woke me up way too early. We got there very late and there was no where to park. They let us park under the pavillon which was nice. Other than the road noise it was a nice place to stay.
The bed was very comfortable, quiet, and peaceful. I loved the shampoo and conditioner!!!!
It was a easy drive to Hotel and we walked in to a great smelling and nice lobby. The front desk clerk was friendly and the warm cookies was a nice welcome!! The room was clean and comfortable. The hotel looked clean and smelled clean too!! The heated pool was wonderful! Breakfast was delicious and nice options especially the hot cinnamon rolls!! Would definitely stay there again!!
Great hotel - just too bad that the room we got smelled like dirty laundry. Usually I am very fond of HIE but this was a bit of a disappointment. Arriving late at night with a toddler we didn't have a chance to change rooms. The smell didin't dissipate during our one night stay. The most disappointing was that despite the satisfaction guaratee, the clerk offerred no concessions during check out. Otherwise the hotel is very nice - good breakfast, excellent check in experience, nice pool and fitness studio both open all night. Right off the freeway too, but fairly quiet.
The hotel staff are very pleasant, friendly, and professional. I took advantage of the delicious hot breakfast every morning I stayed there. The hotel is also conveniently located to good restaurants and the Interstate. Would definitely recommend, and would certainly stay there again.
When we complained about the noise from Interstate 5 the staff immediately put into motion changing our room. We arrived back after a day out and our things had been moved to the new room on the other side of the hotel (away from I5). Excellent service!
Located within a mile (2 km) of Saint Martin’s University, Holiday Inn Express Hotel & Suites Lacey is within 2 miles (3 km) of Providence St. Peter Hospital. This 81-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
The 81 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests staying at Holiday Inn Express Hotel & Suites Lacey enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Clean and fine for a quick stop. But just outside the hotel it is incredibly noisy as it is right next to the freeway.
I made a mistake with my reservation and had reserved two rooms wit king beds. We had 4 people and needed 2 rooms with 4 queens. This would have cost a bit more but the manager waved the fee and gave us the rooms we needed. He was extremely helpful. The morning staff was just as friendly and helpful. I would stay here again in a second.
Thank you we are happy to hear you were all taken care of.
Very nice Hotel. Very clean and the food was good i just wish they would of had a hot tub.
Thank you for your feedback it is greatly appreciated.
Thank you for stays with us and for your feedback.
Thank you for your feedback.
Thank you for your feedback have safe travels.
Friendly front desk staff, comfortable beds, clean rooms
Thank you for your positive feedback we do appreciate you taking the time out and completing the survey.
Very nice great location . Friendly staff and nice breakfast
Thank you for your kind words thank you for staying with us I hope you give us the opportunity to serve you again.
Bed so comfortable! I wanted to take it home with me. Very clean and modern. Front desk excellent!
Thank you for the kind words we do appreciate it thank you for staying with us. We hope we get the opportunity to serve you again.
Central location, recently remodeled Great cinnamon buns
We know you had a lot of choices and we thank you for choosing to stay with us it is good to hear you got to enjoy our cinnamon buns they are delicious. If you are in the area and need accommodations we hope you choose the Holiday Inn Express in Lacey again :)
Unfortunately, the hotel was built next to the freeway. We have rooms on the opposite side that is quieter. We do hope to see you back again.