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Recent guest reviews

Clean and fine for a quick stop. But just outside the hotel it is incredibly noisy as it is right next to the freeway.

I made a mistake with my reservation and had reserved two rooms wit king beds. We had 4 people and needed 2 rooms with 4 queens. This would have cost a bit more but the manager waved the fee and gave us the rooms we needed. He was extremely helpful. The morning staff was just as friendly and helpful. I would stay here again in a second.

Very nice Hotel. Very clean and the food was good i just wish they would of had a hot tub.

Friendly front desk staff, comfortable beds, clean rooms

Very nice great location . Friendly staff and nice breakfast

Bed so comfortable! I wanted to take it home with me. Very clean and modern. Front desk excellent!

Central location, recently remodeled Great cinnamon buns

We had trouble getting good directions to the hotel--it took 3 calls (could be solved with a written description at the desk)! The pool was dirty & had open electrical boxes in the room. The shower mechanism pulled out, so we could not take a shower. More handicapped parking spaces are needed. The second night we parked at a separate building. Generally staff was trying to be helpful. The pancake machine was not fast, creating a long wait. The elevator was slow & undersized for the number of guests. Things were contributing to a feeling that things were not right.

The location was great (convenient to freeway), room clean and staff very attentive. The rooms have a design flaw however -- instead of a window aircondontioning/heating system the corner wall jogs into the room and the air vent is right next to one of the beds -- air coming on and off is very annoying with this room configuration. The breakfast options were just okay.

Friendly, helpful staff. Room was clean and beds comfortable. Breakfast was good and food plentiful.

The hotel itself was okay but it is located about 100 yards from the interstate highway. This leads to constant and loud traffic noise. With some effort I was able to get the staff to switch our "suite" on the highway side to two rooms on the other side. This was tolerable but you could still hear the traffic, even through the bathroom ceiling exhaust vent! They never should have built the hotel at this location!

The hotel was very clean and had a nice continental breakfast in the AM. Loved the pancake machine. The hotel is right on the highway and the road noise woke me up way too early. We got there very late and there was no where to park. They let us park under the pavillon which was nice. Other than the road noise it was a nice place to stay.

The bed was very comfortable, quiet, and peaceful. I loved the shampoo and conditioner!!!!

It was a easy drive to Hotel and we walked in to a great smelling and nice lobby. The front desk clerk was friendly and the warm cookies was a nice welcome!! The room was clean and comfortable. The hotel looked clean and smelled clean too!! The heated pool was wonderful! Breakfast was delicious and nice options especially the hot cinnamon rolls!! Would definitely stay there again!!

Great hotel - just too bad that the room we got smelled like dirty laundry. Usually I am very fond of HIE but this was a bit of a disappointment. Arriving late at night with a toddler we didn't have a chance to change rooms. The smell didin't dissipate during our one night stay. The most disappointing was that despite the satisfaction guaratee, the clerk offerred no concessions during check out. Otherwise the hotel is very nice - good breakfast, excellent check in experience, nice pool and fitness studio both open all night. Right off the freeway too, but fairly quiet.

The hotel staff are very pleasant, friendly, and professional. I took advantage of the delicious hot breakfast every morning I stayed there. The hotel is also conveniently located to good restaurants and the Interstate. Would definitely recommend, and would certainly stay there again.

When we complained about the noise from Interstate 5 the staff immediately put into motion changing our room. We arrived back after a day out and our things had been moved to the new room on the other side of the hotel (away from I5). Excellent service!

3rd Ave SE Lacey WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Located within a mile (2 km) of Saint Martin’s University, Holiday Inn Express Hotel & Suites Lacey is within 2 miles (3 km) of Providence St. Peter Hospital. This 81-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 81 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Lacey enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Lacey

Everyone (7) Couples (3) Business (5) Family (10)
4
Family

Clean and fine for a quick stop. But just outside the hotel it is incredibly noisy as it is right next to the freeway.

By on Oct 14, 2020

Review comment responded on Oct 20, 2020

Unfortunately, the hotel was built next to the freeway. We have rooms on the opposite side that is quieter. We do hope to see you back again.

5
Friends

I made a mistake with my reservation and had reserved two rooms wit king beds. We had 4 people and needed 2 rooms with 4 queens. This would have cost a bit more but the manager waved the fee and gave us the rooms we needed. He was extremely helpful. The morning staff was just as friendly and helpful. I would stay here again in a second.

By , from NYC on Mar 7, 2020

Review comment responded on Mar 9, 2020

Thank you we are happy to hear you were all taken care of.

4
Family Family

Very nice Hotel. Very clean and the food was good i just wish they would of had a hot tub.

By on Jan 23, 2020

Review comment responded on Jan 24, 2020

Thank you for your feedback it is greatly appreciated.

5
Everyone

By on Oct 28, 2019

Review comment responded on Nov 4, 2019

Thank you for stays with us and for your feedback.

5
Everyone

By on Oct 11, 2019

Review comment responded on Oct 21, 2019

Thank you for your feedback.

4
Everyone

By on Jun 18, 2019

Review comment responded on Aug 6, 2019

Thank you for your feedback have safe travels.

5
Partner Couples

Friendly front desk staff, comfortable beds, clean rooms

By on May 13, 2019

Review comment responded on Jun 7, 2019

Thank you for your positive feedback we do appreciate you taking the time out and completing the survey.

5
Everyone

Very nice great location . Friendly staff and nice breakfast

By on Mar 12, 2019

Review comment responded on Mar 18, 2019

Thank you for your kind words thank you for staying with us I hope you give us the opportunity to serve you again.

5
Everyone

Bed so comfortable! I wanted to take it home with me. Very clean and modern. Front desk excellent!

By on Dec 10, 2018

Review comment responded on Dec 28, 2018

Thank you for the kind words we do appreciate it thank you for staying with us. We hope we get the opportunity to serve you again.

4
Everyone

Central location, recently remodeled Great cinnamon buns

By on Jul 25, 2018

Review comment responded on Aug 7, 2018

We know you had a lot of choices and we thank you for choosing to stay with us it is good to hear you got to enjoy our cinnamon buns they are delicious. If you are in the area and need accommodations we hope you choose the Holiday Inn Express in Lacey again :)

Holiday Inn Express Hotel & Suites Lacey

4460 3rd Ave SE, Lacey, WA 98503
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