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Recent guest reviews

I like the way the maids fully cleaned the room.. the desk staff was very helpful and friendly

The lady at check in was everything a front desk agent should be; friendly professional accomidating. Thank you

Enjoyed the lounge and a light supper there rather than having to find an off-site restaurant. Staff was friendly.

The check in lady was awesome, following company policy is not easy especially if you have a disgruntled customer. She was pleasant to him. Was awesome when I checked in behind him. Great worker you have.

Hard to get some one to ever answer phone at the front desk or if someone FINALLY does you’re put on hold forever and no one ever comes back. No one seems to ever be at the desk. The Only one helpful and courteous is Rodney who was very nice and seemed to know what’s going on. The continental buffet had no juice working or offered, no microwave to cook oatmeal, and no pancakes or waffles as it lists. Eggs very watery. Not appealing at all. Bathroom ceiling all peeling apart from a water roof leak. Water used from sink to brush teeth and also the shower had bad smell and was actually the worst water I’ve ever tasted. And I’ve even tasted bad well water. This was gagging. Entire hallway and room very musty. Didn’t smell fresh. Although it did appear clean. Bathroom sink had very slow drain. Never went in Spotlight for. Drink or to try menu because it appeared to be closed. Very dark and quiet like it wasn’t opened even though supposed to be open til midnight. The lady who checked us in even suggested we go to a different place to eat instead of eating in the Spotlight. Beds comfortable and seemed to be clean. However, all in all, we will not come back here. Disappointing for Best Western. :( I would have complained in person but no one around to talk to!

This facility was a pleasent surprise. Updated, clean, restaurant on site, outdoor pool, hot breakfast with stay, and incredibly affordable.

It was comfortable and ready to help if you had a problem.

Toliet kept running and shower area was broke where you keep soaps and shampoos. Also hallway reaked of cigarettes.

Coming in after a long road trip and the front desk staff was very nice answering all out questions even though she was also fielding calls and other guest requests. Place was very clean, beds comfy, bar/lounge that stays open late was also a plus. We got way more than we initially expected for the price ! Great location too, close to shopping and highway.

Felt very safe and comfortable to stay in. Parking was convenient and the room was clean.

Very nice hotel. My only negatives were for the amount of the pet deposit there should be more doggy drop stations around the property and the back entry doors should have a key lock as it seemed like a lot of people were coming in and out who did not live there. Other than those two issues/concerns the hotel is very nice, staff is friendly and rooms were clean.

The receptionist couldn’t look up the itinerary number and find the reservation. My husband was patient and was nice enough to wait. The hotel was old and not cleaned well. I would not recommend this hotel.

Great experience with a very friendly staff. Extremely cleanly rooms that I was able to get at a very competitive price.

second stay there. this time a little disappointing - no comforter, older amenities, but for the money, very good

The refrigerator wasn't working in our initial room. Fine. So we requested another because it's summer and cold water would be nice. The SECOND room there gave us had dead insects around the A/C and splattered on the curtains. Oh and btw, all the rooms were hot and damp when we first walked in; they didn't bother to cool the room down for us. The air smelled like a crypt. The THIRD room actually had a Live roach looking thing crawling up the bed. I showed the manager a video and she just said 'ok'. No apology. The FOURTH room had spiders and white cocoons in the curtains. The staff was not caring or quick to handle these issues, probably cause they already know the place is dusty and old and the BUGS COME STANDARD WITH YOUR PURCHASE. I heard no apology for the dirty, insect infested rooms they switched us to FOUR separate times. I've stayed in sub standard hotels before just for the night, but this was just Completely UnAcceptable. Luckily, I worked with Orbitz to refund my next two days. This is a large size city in the United States. There is no reason someone should pay for a disgusting experience like this.

N Santa Fe Ave Oklahoma City OK

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Central Oklahoma City, SureStay Plus Hotel by Best Western Oklahoma City North is 3 mi (4.9 km) from Remington Park and within a 10-minute drive of other popular attractions like Chesapeake Energy Arena. This hotel has 94 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

The 94 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 40-inch LED TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At SureStay Plus Hotel by Best Western Oklahoma City North, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

Queen 1 | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (with Sofabed)

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for SureStay Plus Hotel by Best Western Oklahoma City North

Everyone (17) Couples (9) Business (12) Family (17) Friends (4) Other (6)
5
Families Families

I like the way the maids fully cleaned the room.. the desk staff was very helpful and friendly

By on Oct 13, 2019

4
Everyone

By on Oct 11, 2019

4
Everyone

By on Sep 15, 2019

Review comment responded on Oct 4, 2019

Thank you!!!

4
Business Business Travelers

The lady at check in was everything a front desk agent should be; friendly professional accomidating. Thank you

By on Aug 26, 2019

Review comment responded on Sep 18, 2019

Thank you!!!! Our front desk agents go above and beyond and get complimented often for their hard work and dedication to service.

4
Families

Enjoyed the lounge and a light supper there rather than having to find an off-site restaurant. Staff was friendly.

By on Aug 14, 2019

Review comment responded on Aug 16, 2019

Wonderful review. Our Spotlight Bar and Grill is gaining more and more steam each day. The gentlemen that run the bar maintain a relaxing atmosphere for all to unwind and enjoy the food and drinks.

5
Families Business Business Travelers

The check in lady was awesome, following company policy is not easy especially if you have a disgruntled customer. She was pleasant to him. Was awesome when I checked in behind him. Great worker you have.

By on Jul 23, 2019

2
Family with small children Families

Hard to get some one to ever answer phone at the front desk or if someone FINALLY does you’re put on hold forever and no one ever comes back. No one seems to ever be at the desk. The Only one helpful and courteous is Rodney who was very nice and seemed to know what’s going on. The continental buffet had no juice working or offered, no microwave to cook oatmeal, and no pancakes or waffles as it lists. Eggs very watery. Not appealing at all. Bathroom ceiling all peeling apart from a water roof leak. Water used from sink to brush teeth and also the shower had bad smell and was actually the worst water I’ve ever tasted. And I’ve even tasted bad well water. This was gagging. Entire hallway and room very musty. Didn’t smell fresh. Although it did appear clean. Bathroom sink had very slow drain. Never went in Spotlight for. Drink or to try menu because it appeared to be closed. Very dark and quiet like it wasn’t opened even though supposed to be open til midnight. The lady who checked us in even suggested we go to a different place to eat instead of eating in the Spotlight. Beds comfortable and seemed to be clean. However, all in all, we will not come back here. Disappointing for Best Western. :( I would have complained in person but no one around to talk to!

By on Jul 16, 2019

Review comment responded on Jul 19, 2019

We do apologize for any inconvenience. We have notated your observations and will make the proper adjustments. Thanks for bringing these issues to our attention. We appreciate your patience and feedback.

5
Partner Couples Families

This facility was a pleasent surprise. Updated, clean, restaurant on site, outdoor pool, hot breakfast with stay, and incredibly affordable.

By on Jul 13, 2019

5
Business Business Travelers

It was comfortable and ready to help if you had a problem.

By on Jul 7, 2019

Review comment responded on Jul 23, 2019

Thank you for this great review. We do our best to help all guest and work really hard to keep things comfy cozy.

3
Everyone

By on Jul 1, 2019

SureStay Plus Hotel by Best Western Oklahoma City North

6101 N Santa Fe Ave, Oklahoma City, OK 73118
url importing https://www.orbitz.com/Oklahoma-City-Hotels-SureStay-Plus-Hotel-by-Best-Western-Oklahoma-City-North.h18484-p2.Hotel-Reviews