Stay away! Apartment complex is nothing like advertised. The 2 bedroom we booked was filled with the smell of smoke burning our noses within minutes, bed had Springs poking through, and there were rodent droppings on the floor. We ended up having to book a different hotel. When we turned in the keys, the hotel would not refund any money and in fact placed an additional charge on our card. They have yet to answer my calls or return my left messages.
We stayed here for a quick night while passing through on a trip. Although gated we felt unsafe. People that live here on extended stay were roaming around all night. We had some gear strapped to our car and although locked onto the car my husband actually slept in the car to protect it. The pools were packed - as in 30+ people with beer cans all around. The room was clean but so stinky and falling apart. The staff was nice. The other reviews here are very misleading.
Stayed one night based on the 3.8 rating. Price was good but unit was just short of filthy and in need of renovation. Luckily, the only thing that was clean was the bed!. I would rate this place at 2.0
Not the highest quality space, but plenty of it. Clean. TV and dish tv in every room. pots, pans included. Full fridge and stove, and microwave. Even a washer dryer.
It turns out to be an old, converted apartment complex with permanent residents... We parked WAY away from our room, and we were forced to find the room in a multi-plex. The noise-which in pretty sure included gunfire-was horrible. We were so eager to get out, we did not go to the "buffet breakfast," nor enjoy any of the "5 pools." Yuck
Had a great time with the family there while on vacation. Would definitely stay here again.
Gym and as amazing. Room was OK. Dog park was a huge plus. Pavilion and food were great. If they would renovate and update the rooms this place would be mind blowing
Would stay again and recommend to friends and family
This place has it all! I stayed here several times the staff is always extremely friendly the food is fantastic amenities cannot be be anywhere else in the city
It is a gated condo/apartment. It was fully furnished with cookware, washer, and dryer. We stayed in a one bedroom Condo that smelled nice. The paint was chipped in the tub. The bedroom and living area shared the same dish receiver. Whatever is being watch in the living area has to be watched in the room also. The bed was a little hard. Complimentary breakfast was OK. It was a great stay for the price that I paid.
My girlfriend went there for 1 night for tourism and she enjoyed it and I loved it myself! Beautiful lake for the low price. Would definitely have liked to stay there longer!
We opened the door to our room and was impressed. More features for the money and super clean. The food was wonderful and staff was friendly/ courteous. We will visit many more times.
The staff were both friendly and helpful from groundskeepers up to managers. Very secure gaited community with plenty of activities for the children and adults. The free meals were real meals not just cereal or doughnuts. All things considered we had a great experience and will return!
It was comfortable. Not bad for the price. The environment Around us was very peaceful. The lakeside and fitness center is a plus. Love the many number of pools and different things to do!
It was like staying in a suite but paying for a regular room. Couldn't get any better. Room had two tvs, big comfortable bed, full kitchen with accessories, refrigerator, stove, microwave, dishwasher,couch, chairs, washer and dryer in bedroom. wonderful bathroom. Staff was friendly. Wonderful breakfast brunch.
I think it was apartment. So there was big kitchen and. Dining table and living room too. That's why it will be good for family trip. But for the business trip,I'm not recommended.
We stayed here with a couple of my daughter's friends to celebrate her birthday and I have to say that it was very nicely furnished. It was perfect for what we set out to do. It was very roomy with the girls being able to have their own room including a pull out bed. They also liked the fact that their were several tvs so that they could each watch different things and wifi access. Great environment for a slumber party bc I was able to monitor and have peace of mind at the same time.
I booked this stay for my family which includes my husband and infant. When I went to check in I found out that they are the main location for people being treated at a mental health and drug addiction program in Oklahoma City. They offer free dinners and rides to the center. There was a homeless man outside with his dog asking for money. The man checking in before me was telling the lady that worked the counter about his political views which were a little odd. It was not in a good location. I immediately called to have my stay refunded, which they did, all but the first night. I wouldn't recommend this hotel to anyone.
This is an APARTMENT COMPLEX! This is no resort by any means. It is not a very good complex either. They mix regular leased tenants in with the vacationing visitors. The information about Isola Bella seems too good to be true and it is. I'm so surprised that they try to present this as a resort! They have TERRIBLE customer service, INSINCERE hospitality and are a MONEY HUNGRY organization. I will never stay here again! I suggest you never stay here either.
Located in Central Oklahoma City, Isola Bella is 2.3 mi (3.8 km) from Lake Hefner Golf Course and within a 5-minute drive of INTEGRIS Baptist Medical Center Portland Avenue. This 300-room hotel welcomes guests with 5 outdoor pools, free breakfast, and an indoor pool.
Free buffet breakfast is served on weekdays from 5:30 AM to 8:30 AM. This hotel serves as home to a bar, along with a buffet restaurant that specializes in American cuisine.
Guests can expect free wired Internet and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchens, washers/dryers, and balconies or patios are also standard. Weekly housekeeping is available.
Isola Bella features 5 outdoor pools, an indoor pool, and a gym. Free RV, bus, and truck parking is available. The front desk has multilingual staff that can help with luggage storage and dry cleaning/laundry. Other amenities at this family-friendly hotel include outdoor tennis courts, free WiFi in public areas, and an indoor tennis court.
Stay away! Apartment complex is nothing like advertised. The 2 bedroom we booked was filled with the smell of smoke burning our noses within minutes, bed had Springs poking through, and there were rodent droppings on the floor. We ended up having to book a different hotel. When we turned in the keys, the hotel would not refund any money and in fact placed an additional charge on our card. They have yet to answer my calls or return my left messages.
We stayed here for a quick night while passing through on a trip. Although gated we felt unsafe. People that live here on extended stay were roaming around all night. We had some gear strapped to our car and although locked onto the car my husband actually slept in the car to protect it. The pools were packed - as in 30+ people with beer cans all around. The room was clean but so stinky and falling apart. The staff was nice. The other reviews here are very misleading.
Thanks for staying with us. We do have 24 hr courtesy patrol. Hope we can better accommodate next time.
Stayed one night based on the 3.8 rating. Price was good but unit was just short of filthy and in need of renovation. Luckily, the only thing that was clean was the bed!. I would rate this place at 2.0
Hello George, I am so sorry you were disappointed with your experience. We have listened to our customers and have begun renovations two weeks. This will be a timely venture and we truly hope you choose to stay with us again in the future. Kind Regards, Michelle
Not the highest quality space, but plenty of it. Clean. TV and dish tv in every room. pots, pans included. Full fridge and stove, and microwave. Even a washer dryer.
Thank you so much for taking the time to give us your feedback. We appreciate our guests comments. Hopefully, we will see you again here soon!
It turns out to be an old, converted apartment complex with permanent residents... We parked WAY away from our room, and we were forced to find the room in a multi-plex. The noise-which in pretty sure included gunfire-was horrible. We were so eager to get out, we did not go to the "buffet breakfast," nor enjoy any of the "5 pools." Yuck
Had a great time with the family there while on vacation. Would definitely stay here again.
We are so very happy that you had a great time staying with us! We will see you next time...
Gym and as amazing. Room was OK. Dog park was a huge plus. Pavilion and food were great. If they would renovate and update the rooms this place would be mind blowing
Would stay again and recommend to friends and family
This place has it all! I stayed here several times the staff is always extremely friendly the food is fantastic amenities cannot be be anywhere else in the city
It is a gated condo/apartment. It was fully furnished with cookware, washer, and dryer. We stayed in a one bedroom Condo that smelled nice. The paint was chipped in the tub. The bedroom and living area shared the same dish receiver. Whatever is being watch in the living area has to be watched in the room also. The bed was a little hard. Complimentary breakfast was OK. It was a great stay for the price that I paid.
We apologize that you had issues with you your stay and we are researching them so that they may be resolved.