Mozart Hotel4.0 out of 5.0
Recent guest reviews
I had to stay in the hotel not because it was my choice - my stay was organized by someone. So I appreciate a lot an effort of the organizer and I am very thankfull - but still I think I am entitled to comment the hotel. Room - oh - it is a 4 star hotel ... room in the basement. I have to go out from the main building , go through dark in the night courtyard to get to the next building. An adventure.With many steps. There are all air condition machines facing a courtyard - the noise of it is annoying. So if you come to the hotel and you get a room starting with 1 - protest immediately. The room is not well equiped - There is a mini bar - but there is no single glass. I am afraid i it is not a 4 star hotel. In my standard. Reception staff is ok - but only ok - hard to see them smiling - I feel like they always making me a favor when I ask to do something. But they do it ! It is strange because usually people here in Odessa are very friendly, smiling and helpful. The location of the hotel is great - and that is for me the only positive side.
Not friendly nor helpful at all! They don't issue a Tourist Voucher as needed by the Ukraine Embassy in Pretoria. I almost did not get a visa because of that. Counter service in the hotel is very bad. .
I had double bed room, small but cozy with a nice view to the opera house of Odessa, with a nice bathroom. However, breakfast was a great disappointment. Very poor, quality, quantity and variety of products! perhaps the poorest breakfast assortment I have seen in a 4 stars hotel, and perhaps worse of many 3 stars hotels! The service was as well very poor, as all waiters were in the kitchen gossiping and there was not a toil or a paper to find in the tables. Moreover, he waiting personnel in the breakfast hardly spoke any english at all.
The hotel is managing to survive on its excellent location and past glory, however it is badly in need of some TLC and renovation. I changed rooms: the chandelier was lovely, but there was no heating. The pool facilities in the pictures look a lot better than in real life! There was a separate charge for the breakfast. The staff were friendly and helpful, but I'm not sure why they couldn't issue a receipt for payment of the mini bar in the room?
Made the booking to specific hotel the last minute as our reservation in another hotel had a problem thus had no time to double check the reviews. From outside hotel looks nice same entering the hotel in the reception, also the behaviour (very polite) of the reception and generally from all stuff of the hotel in order to help you is very good. Problem of the hotel are the rooms that for sure need renovation as rooms are old style. Several times we had problems with the safety box, bathroom and the card activation of the room. Last but not least breakfast is very poor and the least provided to eat (very few options) are not refill in the small buffet prior get empty!!
When you ask locals they would say tjis is the most elegant and expensive hotel in town. Used to be true, prices now are more accessible. The location is great, just in front of the opera and some of the best vafes in town. The interior is well kept and well worrh a visit if passionate about neoclassic and liberty deco. Hopedully ot will be restored to its former glory
I have been in this hotel 10 years ago, and I have decided to stay again last week for one night. Reception and checking was nice, rooms are ok, require some light refreshment, bad can have a better mattress cover, it should be made from less polyester, sleeping was not really comfortable, washstand in bathroom was locked. Breakfast is in very small room in basement, assortment is very poor, drunken waiter was trying to do the best in services of his clients.
Our flight to connection flight to Kiev was delayed to we ve booked last minute 1 Night at this Hotel, location is really good and the rates are great, we ve paid just about 1100 hrivna for a spacious standard double room. Didn't had time to checkout the hotel facilities.
Came here for a few days on business and had a decent enough stay. The decor was a little dated and rooms quite small, but it was comfortable enough and the hotel is located near the centre of Odessa.
I checked in late at night and checked out early in the morning.. The staff spoke English and the checkin process was quick and easy.. It is an older hotel with some character.. Although the place was older, it was clean. I would easily stay here again!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Rooftop terrace
Mozart Hotel places you next to Palais Royal and Odessa Opera and Ballet Theater. This 45-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a rooftop terrace. Centrally located in Odessa, the hotel is also a short walk from Ekaterininskaya Square and Odessa Museum of Western and Eastern Art.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. Start your day off with buffet breakfast, available for a fee.
All of Mozart Hotel's 45 air-conditioned rooms provide refrigerators, minibars, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.
Guests of Mozart Hotel enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a hair salon.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 141 reviews