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Mermaid Suites at Sandcastles

Property class: 3

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Photo gallery for Mermaid Suites at Sandcastles

Exterior
Gazebo
Property grounds
Outdoor pool, sun loungers
Front of property

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Main Street, Ocho Rios, 00000
  • Place, Ocho Rios Clock Tower
    ‪3 min walk‬
  • Place, Ocho Rios Craft Market
    ‪9 min walk‬
  • Place, Turtle Beach
    ‪13 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Studio Suite, Multiple Beds

Comfort Studio Suite, Multiple Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Comfort Studio Suite, Multiple Beds

  • Partial ocean view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Ocho Rios

Located within a 5-minute walk of Ocho Rios Clock Tower, Mermaid Suites at Sandcastles is within a 15-minute stroll of Mahogany Beach. This 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ocho Rios Clock Tower - 3 min walk - 0.2 miles
  • Ocho Rios Craft Market - 9 min walk - 0.5 miles
  • Turtle River Park - 13 min walk - 0.7 miles
  • Turtle Beach - 13 min walk - 0.7 miles
  • Mahogany Beach - 16 min walk - 0.9 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬10 min walk
  • ‪KFC - ‬11 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬8 min walk
  • ‪Jamaica Blue Mountain - ‬19 min walk
  • ‪Snack Bar - ‬10 min walk

About this property

Mermaid Suites at Sandcastles

At Mermaid Suites at Sandcastles, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150.00 per vehicle roundtrip. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this beach hotel include a meeting room, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have free toiletries and bathrobes. Kitchens, balconies or patios, and refrigerators are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Boat tours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 150.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-8:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mermaid Suites Sandcastles Apartment Ocho Rios
Mermaid Suites Sandcastles Apartment
Mermaid Suites Sandcastles Ocho Rios
Mermaid Suites Sandcastles
Mermaid Suites at Sandcastles Hotel
Mermaid Suites at Sandcastles Ocho Rios
Mermaid Suites at Sandcastles Hotel Ocho Rios

Frequently asked questions

What can I see close to Mermaid Suites at Sandcastles?

Located steps from Ocho Rios Clock Tower, this hotel is in Ocho Rios, and within a 10-minute walk of Mahogany Beach and Ocho Rios Craft Market. You'll also find Turtle Beach and Turtle River Park less than a mile away.

Will I be able to park at Mermaid Suites at Sandcastles?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Mermaid Suites at Sandcastles include a casino at the property?

No, Mermaid Suites at Sandcastles doesn't have a casino.

Is there an indoor pool at Mermaid Suites at Sandcastles?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mermaid Suites at Sandcastles?

This beachfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Mermaid Suites at Sandcastles?

No, there isn't a spa tub at this hotel.

Does Mermaid Suites at Sandcastles have a restaurant with a breakfast menu?

No, Mermaid Suites at Sandcastles doesn't have a restaurant that serves breakfast.

Does Mermaid Suites at Sandcastles allow pets to stay for free?

No, pets aren't allowed at Mermaid Suites at Sandcastles.

Are there connecting rooms at Mermaid Suites at Sandcastles?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mermaid Suites at Sandcastles?

The closest major airport to Mermaid Suites at Sandcastles is Ocho Rios (OCJ-Ian Fleming Intl.), which is 9.8 mi away (17 minutes by car).

Can I book a room with a balcony at Mermaid Suites at Sandcastles?

Yes, every guestroom at Mermaid Suites at Sandcastles comes with a balcony/patio and some offer ocean views.

Mermaid Suites at Sandcastles Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Amenities

Reviews

2/10 Terrible

Matt, USA

Traveled with partner
Disliked: Cleanliness, amenities
I don’t really know where to begin but to say DON’T DO IT! First of all, there really is no “Mermaid Suites at Sandcastles” We asked a taxi where it is. They didn’t know and we were 1 block from the place. The name of the hotel is Sandcastles. The front desk at Sandcastles were confused when we asked about Mermaid suites. It’s a marketing ploy and it worked on us. (Fool me once...) Each “suite or room” is privately owned and managed by a management company NOT the front desk. I reserved an ocean view suite and apparently, they let the previous tenant stay an extra day so we ended up in an old dumpy dumpster view room. The sad part was that they had someone escort us to the “room” and never told us about the change hoping we would forget what we reserved. The “room” was falling apart in front of us and we had no choice but to stay the night and leave. Don’t let the pictures fool you, they were taken 40 years ago when the place was new. Told the front desk it wasn’t what we reserved and there was no other ocean view suites so they offered us a very small refund. I wouldn’t pay that for the room. The 4 people in the lobby with us were dealing with the same issue and there was NO communication. The only redeeming factor in it all was that Expedia gave us a coupon to cover the cost of the room. Terrible first day in Jamaica. DON’T DO IT!!
Stayed 1 night in Jan 2020

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