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Recent guest reviews

It was a great place to propose to your gurl at it was enjoyable and very peaceful

This resort is beyond amazing. From the amazing Staff who make You feel welcomed to the beautiful beach and scenery. I’ve never been somewhere where I have been content the entire time.

Had decent hopes after reading previous reviews. I have stayed at multiple all inclusive properties. Food was disappointing, drinks were ok but service was lacking. Servers not attentive despite tipping, often had to walk from beach/pool to bar to get drinks. One day there was no hot water. One day there was no TV, WiFi was spotty at best. Pool water was too cold to swim, “hot tub” was 96 degrees.

Absolutely loved the atmosphere! The staff were all so nice!

I liked the pleasant and helpful staff. I did not like the noise level of the often horrible music being played in the central patio area.I spent most of my time looking for a quiet peaceful location to relax.

A bit of issues with the hot water and the food was ok. Decent gym and swimming facilities, just wish there were more excursions to choose from and a larger stretch of beach.

Somewhat misleading about being able to get drinks and/or food 24/7 that was not the case. Each day several of the restaurants and bars were closed limiting your options each day.

The massages from Kameisha and Simone were INCREDIBLE !! They both were very friendly and excellent in their field. The things I did NOT like were the other women employees. They were mostly rude with a " I am doing YOU a favor" attitude.The men employees were all very friendly. Rooms were outdated, not clean, did not work in one room, food was not very well to eat. Cathy the front desk manager was VERY VERY nice and accomodating and an ASSET to the resort, but she could not change my thinking on NEVER coming back.

I loved how there was always something to do. With the ocean, swimming pools, restaurants, bars, and hot tubs, it was never boring. Plus, it was gorgeous!

Everybody was so nice and easy to get along with! Great experience!

The staff was amazing. Always above and beyond!! Shout out to Damon

Food was good staff was friendly but didn’t like that I came there to golf for free and asked my concierge about golf 2 days in a row (rainy days) and on day three when I went to book my tee time I was told the $10 taxi ride was now $65 since I was trying to play the same day. I was never told I had to book a tee time a day in advance and missed out on golf as that was my last day at the resort. Otherwise a fun trip.

Mammee Bay Ocho Rios

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Green Grotto Caves, Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive is within 3 miles (5 km) of Dunn's River Falls. This 250-room, 3-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

There are ample dining options with 6 onsite restaurants, including Aquamarina Beach Grill, which has ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.


Property features

Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include a nightclub, an indoor pool, and a gym.

Room options

Diamond Ocean View Concierge

1 King Bed | Sleeps 2

Sapphire Ocean View Guest Room

1 King Bed | Sleeps 2

1-Bedroom Ocean View Butler Suite

1 King Bed | Sleeps 2

Premier Guest Room

1 King Bed | Sleeps 2

Guest reviews for Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive

Everyone (53) Couples (21) Family (13)
5
Partner Couples

It was a great place to propose to your gurl at it was enjoyable and very peaceful

By on May 28, 2020

3
Everyone

By on Mar 23, 2020

Review comment responded on Mar 23, 2020

Dear Guest: It was a pleasure hosting you for this past stay, and we look forward to welcoming you back for many more to come.

5
Family

This resort is beyond amazing. From the amazing Staff who make You feel welcomed to the beautiful beach and scenery. I’ve never been somewhere where I have been content the entire time.

By , from Tampa Florida on Feb 12, 2020

Review comment responded on Feb 12, 2020

Dear Ana, We are super excited to hear that you had an amazing time at our resort and that our associates made you feel welcomed! It is so heartwarming to learn as well that you felt content during your stay at our resort. Your happiness is very important to us. Thank you so much for choosing to stay at Jewel Dunn's River Adult Beach Resort and Spa. It was our absolute pleasure to be given the opportunity to host you and we very much look forward to welcoming you back in the near future for another wonderful stay with us! Best Regards.

2
Everyone

Had decent hopes after reading previous reviews. I have stayed at multiple all inclusive properties. Food was disappointing, drinks were ok but service was lacking. Servers not attentive despite tipping, often had to walk from beach/pool to bar to get drinks. One day there was no hot water. One day there was no TV, WiFi was spotty at best. Pool water was too cold to swim, “hot tub” was 96 degrees.

By on Jan 26, 2020

Review comment responded on Jan 26, 2020

Hello, Thank you for sharing your feedback with us. We are sad to hear that you did not enjoy your stay at our resort. Here at Jewel Dunn's River, we aim to provide a wonderful experience for all of our guests and we are disheartened to hear that we did not meet this mark with you. We note your valued concerns on the areas you found unsatisfactory. Thank you for bringing the issues to our attention. We offer our sincere apologies for any inconvenience caused you as a result of the matters brought to our attention. Please know that we will share your concerns with our Management Team to be addressed. Thank you for staying with us and we do hope that you will allow us to host you again in the future. Kind Regards.

4
Partner Couples

Absolutely loved the atmosphere! The staff were all so nice!

By on Jan 19, 2020

Review comment responded on Jan 19, 2020

Hello, Thank you for your feedback on your stay here at Jewel Dunn’s River Adult Beach Resort and Spa. We are happy that we were able to create an amazing memory for you. The all-inclusive offerings on property such as the entertainment, food and accommodations are all crafted to have our guests enjoy the vibrant and happy atmosphere of Jamaica. Thank you so much for staying with us! We are looking forward to another opportunity to host you in the future. Best Regards.

4
Friends

I liked the pleasant and helpful staff. I did not like the noise level of the often horrible music being played in the central patio area.I spent most of my time looking for a quiet peaceful location to relax.

By on Jan 16, 2020

Review comment responded on Jan 17, 2020

Hello, It is heartwarming to hear that you were well taken care of by our associates during your stay with us and that you found them pleasant and helpful Thank you for choosing our resort for your vacation. It was a pleasure hosting you. We note the areas you found unsatisfactory during your stay. We will share your valued comments with our Management Team to be addressed. Thank you for sharing your feedback with us. We do hope that you will allow us another opportunity of hosting you in the future. Kind Regards.

3
Everyone

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Hello, Thank you for your feedback. Your feedback is very important to us and will help us to improve our service. Based on your rating is appears that you did not enjoy your overall stay with us. Should there be any areas you found during your stay that we need to improve upon, please feel free to contact us. We look forward to hearing from you. Thank you for choosing to stay with us. Kind Regards.

4
Everyone

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

Hello, Thank you for taking the time to share your review with us. Based on your rating, it appears that you had an overall great stay at our resort. Thank you for choosing to stay with us. Should you have insights on areas you found unsatisfactory during your stay, do feel free to contact our resort directly. Thank you once again for staying with us here at Jewel Dunn's River. We look forward to welcoming you at our beautiful resort soon. Kind Regards.

5
Everyone

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Hello, Dear Guest, Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates. We look forward to seeing you soon. Best Regards.

3
Family

A bit of issues with the hot water and the food was ok. Decent gym and swimming facilities, just wish there were more excursions to choose from and a larger stretch of beach.

By on Dec 28, 2019

Review comment responded on Dec 28, 2019

Dear OD, Thank you for your feedback. We regret that the amenities and services provided did not meet your expectations. We aim to provide our guests with quality service and we are saddened to have missed this mark with you. Your feedback is highly appreciated and will be passed on to our Management Team to be addressed. We do hope to welcoming you back in the near future. Kind Regards.

Jewel Dunn's River Adult Beach Resort & Spa, All-Inclusive

Mammee Bay, Ocho Rios,
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