The check-in clerk was friendly and efficient. We did not have any complimentary toiletries in our room except for a bar of hand soap.
The rooms were clean. The lobby was welcoming. There is a receptionist by the name of samantha and goes by sammy that has horrible customer service skills. she was very snobby and rude, other than that everyone else was really nice. The pool was closed due to a car driving through the fence and them waiting on it to be repaired. other than that it was an ok trip. The rooms don't have a microwave and fridge included you basically have to pay extra. but there is no difference in the rooms other than the fridge and microwave.
A very clean place that had a safe in the room a plus but did not have a mini refrigerator a minus. Overall a good experience.
Very clean and the front desk worker was very helpful.
I liked the front desk staff. Next time I will upgrade to the king superior room. It’s worth the extra cost.
The staff was very helpful on check in when we had trouble getting into our room.
Each time we went to the car, we didn’t feel like the parking lot was safe. Each time there was people loitering and gave off an unnerving feeling. We were approached by one of these guys for a ride and after declining he went and set off fireworks in the parking lot.
The stay was not bad. However, the hot water was not hot. Outside of that the place was quiet and clean.
Very very nice place to stay. Easy check in the staff is very nice and the room is very clean
Unsafe environment, hookers out in front of the hotel. Front desk personal days and nights not friendly. I needed extra pillows and they only had 2 in the whole place that were extra. Thick mold in the bathroom.
Very nice hotel with a larger room. Everything is clean and updated. Pleasant and welcoming staff.
For the price I never would have expected to have as nice a room.
We stayed two nights for a horseshow. The room was nice and clean and reasonably priced. The bed was not super comfortable, but ok.
The hotel is very clean and looks great. Rooms were extremely comfortable. It did have a few oddities though: (1) No breakfast (2) No fridge in the room (3) In-room safes charge you for each open & close. This was not explained in the beginning (4) Tips are "expected" daily for the cleaning crew (5) Extremely bright rooms. Dimmer switches should be installed. Although, it was extremely convenient for reading (6) Shower water was ice-cold throughout my stay. Altogether, it was a very pleasant experience. Issues were mostly minor. I would stay again, but adjust my packing needs based on the experience.
Red Roof Inn Ocala is located within a few miles (5 km) of Ocala Equestrian Complex and Hampton Aquatic Fun Center. This 63-room hotel has free in-room WiFi, free self parking, and a fitness center.
All 63 rooms provide microwaves, refrigerators, and free long-distance calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include free local calls, safes, and ironing boards.
At Red Roof Inn Ocala, guests have access to a fitness center, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, laundry facilities, and a vending machine.
The check-in clerk was friendly and efficient. We did not have any complimentary toiletries in our room except for a bar of hand soap.
The rooms were clean. The lobby was welcoming. There is a receptionist by the name of samantha and goes by sammy that has horrible customer service skills. she was very snobby and rude, other than that everyone else was really nice. The pool was closed due to a car driving through the fence and them waiting on it to be repaired. other than that it was an ok trip. The rooms don't have a microwave and fridge included you basically have to pay extra. but there is no difference in the rooms other than the fridge and microwave.
A very clean place that had a safe in the room a plus but did not have a mini refrigerator a minus. Overall a good experience.
Very clean and the front desk worker was very helpful.
I liked the front desk staff. Next time I will upgrade to the king superior room. It’s worth the extra cost.
The staff was very helpful on check in when we had trouble getting into our room.
Each time we went to the car, we didn’t feel like the parking lot was safe. Each time there was people loitering and gave off an unnerving feeling. We were approached by one of these guys for a ride and after declining he went and set off fireworks in the parking lot.
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Greatly appreciate your feedback! Corrective measures are taken.