Beautifully put together room inside an wonderfully preserved and thoughtfully restored 16th century convent. The grounds and gardens were beautiful and immaculately maintained. The staff were attentive, prompt, and courteous. The building itself would be worth visiting as a landmark - staying there was a wonderful experience.
Historic property, located within walking distance of Santo Domingo and the Zócalo. Comfortable. Very attentive and knowledgeable staff.
In general, I felt that the price paid for this "luxury" hotel was not worthwhile compared to other hotels in the area, you're really paying for the historical value of the property and nothing else. Staff service was OK, depending on what you need from them. Room was clean, but definitely not what you expect a "suite" to be. I stayed in an "Exterior Suite" that was on the ground floor. It was a small room - the televisions are tiny, the bathtub was broken. Ground floor suite can be noisy as you're right next to the road with heavy traffic and a stream of pedestrians. If they didn't brand this as a suite, it would've been alright. WiFi in the hotel was sad - they were restricted to one device per person in your room. If you want to connect additional devices, you're going to have to pay almost US$10 per device. Staff was attentive to your needs (assisted with baggage) and speak good English. However, I wouldn't ask them to do anything else. I tried asking the front desk to help me book a collectivo to the airport and they tried to charge me 4 x more than what it'd have cost. When asked why, they said the price I paid was from the airport to the hotel, the other way costs more. I eventually got it booked at the standard rate in Oaxaca elsewhere.
Incredible Quinta, definitely up there with Monterrey. The staff and actual hotel was just exceptional. Worth the money!
Well located, very attentive and helpful staff. Not cheap, but well worth it if you can afford it. Highly recommend!
Our first visit to Oaxaca, but this hotel was phenomenal. I love that it was originally a convent built in 1500s - beautiful stone walls are very thick, which means quiet rooms (never heard another guest through the walls or floor to downstairs), and it’s automatically cooler when you walk onto the property. The staff was remarkable - friendly, informative, accommodating, and pleasant to speak with. We got recommendations from the front desk for places to eat, shop, and get pesos. We ate breakfast there most mornings at tables around one of the many courtyards - a great buffet of fruit, pastries, juices, and hearty Mexican breakfast fare - tamales, tostadas, chilaquilles, meats, eggs, etc., along with their version of an omelette station. Dinner was equally exceptional. The beds are comfortable with fluffy duvets (I have back problems but was happy). 24 hour room service is a plus which we used once. They also provided same day laundry service, so you can bring less clothing and save space in your suitcase for souvenirs. We were on the 2nd floor, so the stairs became difficult after our full day hiking tour - our fault for not being in shape - lol. They have a nice pool, two bars, and a tour office which can arrange personalized tours to see the multitude of archeological, historical, and cultural destinations in the area. Honestly can not recommend the Quinta Real highly enough. Would definitely recommend and we will stay here again!
Staff and facilities were wonderful. Restaurant was also excellent and reasonably priced. Good location.
We were assigned a small room with poor ventilation which was had one window that was directly on the street. We were told that the hotel was full and there were no other rooms available. The sewage smell in the room was so bad that when we were in the room we propped open the front door so that we could get fresh air. I took off my shoes and walked from the bed to the bathroom, the bottom of my white socks were black with dirt. The staff would spray for buys every day and that left a sticky film on the floors. The a/c system was difficult to adjust and the thermostat feel off the wall and onto the floor when we attempted to adjust the temperature. Clearly delayed maintenance and lack of housekeeping was apparent all around this property. Most of the staff were friendly and helpful. The location was very good.
So close to everywhere we wanted to be. Amazingly helpful and friendly staff. Best hotel experience we'be ever had maybe! Loved it entirely.
We had a beautiful stay in Oaxaca, made possible by Quinta Real Oaxaca. The staff was very helpful and took great care of us. They have an unbelievable breakfast, and at the end of the day, a very helpful, poolside bartender. Housekeeping made sure the rooms were always perfect. The hotel itself is an amalgamation of different buildings and past uses, which adds to its overwhelming charm. It is located in the city center, perfect for getting around. I will leave out some other positive surprises for you to discover. I never rate anything online, but I feel I owe it to the staff of the hotel to recommend it to you.
This hotel is a real treat. We stayed in an interior suite on the second floor above the pool area. It was very quiet. The room was beautiful as was the rest of the hotel. It is located well within walking distance to many sites and the staff was very helpful arranging taxis and a tour guide for Monte Alban. The food was delicious. This is one of the highest price hotels in the city but I feel well worth every dime.
Right in the heart of Oaxaca- walking distance to all the sights and markets. Cool and dark stone passages with brilliant colored flower gardens are a very romantic combination.
The staff were very nice and attentive to us. We received a room upgrade without even asking and turned out to be the best room at the hotel. We had our own private terrace overlooking the church. The room was very nice and upscale, so we figured we were getting value for what we paid. The only one thing we wish were better is the internet. We were told we could only connect one gadget at a time and would have to wait 24 hours to connect a second one without being charged. I disliked the rule and let them know I needed to use my laptop and cell and my wife had a cellphone. They said they would not charge more as long as we only connected 2. The extra charge was to be $150 pesos per day per gadget. So no harm done there. The speed was horrible though. I ended up not even using it because I was taking so much time. I decided to take my computer to a restaurant and do my work there. So don't expect to use the internet at all. This should be that important as while in Oaxaca you are expected to be out and exploring the beautiful city.
This hotel meets expectations. The location is great and the hotel is beautiful. I think that for the money, the value is low. The hotel needs painting. The bathroom ir our room did not work very well. It smelled very bad.
The experience of the hotel did not match the beauty of the hotel. It was noisy with lots of kids running around yelling. Wifi was intermittent, which was not that important at the time. However, them missing our 4am wake up call to get to the airport was. We were told that someone would be able to get us a cab at that hour at the desk. We called a number of times from our room and no one answered the phone. We then went to the desk and no one was there. Service was definitely lacking for a hotel of that caliber.
Beautiful and unique property, . The service was excellent. Excellent location! Amazing breakfast buffet.
The place itself is amazing. The customer service was excellent, we got always the best service and help when needed. The rooms were always clean. We'd definitely come back to Quinta Real. E
I had a nice experience in a five star hotel that used to be a convent
Amazing culture!!! Amazing Food!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Located in Centro, Quinta Real Oaxaca is within a 5-minute walk of Oaxaca Ethnobotanical Garden and within 15 minutes of other popular attractions like Church of Santo Domingo de Guzman. This 91-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
All 91 air-conditioned rooms feature minibars, free bottled water, and ceiling fans. Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Safes, phones, and desks are also standard.
Guests of Quinta Real Oaxaca have access to an outdoor pool, a fitness center, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this historic hotel include conference space, a business center, and a terrace.
Beautifully put together room inside an wonderfully preserved and thoughtfully restored 16th century convent. The grounds and gardens were beautiful and immaculately maintained. The staff were attentive, prompt, and courteous. The building itself would be worth visiting as a landmark - staying there was a wonderful experience.
Historic property, located within walking distance of Santo Domingo and the Zócalo. Comfortable. Very attentive and knowledgeable staff.
Appreciable Guest, please receive a warm greeting and our thanks for having favored Us with your preference. We hope You give Us the opportunity to serve You again. Fausto Matias / Hotel Director
Thank You for your assessment, We hope to serve You again. Please receive an affectionate greeting. ¡ with great pleasure ! Fausto Matias / General Director
In general, I felt that the price paid for this "luxury" hotel was not worthwhile compared to other hotels in the area, you're really paying for the historical value of the property and nothing else. Staff service was OK, depending on what you need from them. Room was clean, but definitely not what you expect a "suite" to be. I stayed in an "Exterior Suite" that was on the ground floor. It was a small room - the televisions are tiny, the bathtub was broken. Ground floor suite can be noisy as you're right next to the road with heavy traffic and a stream of pedestrians. If they didn't brand this as a suite, it would've been alright. WiFi in the hotel was sad - they were restricted to one device per person in your room. If you want to connect additional devices, you're going to have to pay almost US$10 per device. Staff was attentive to your needs (assisted with baggage) and speak good English. However, I wouldn't ask them to do anything else. I tried asking the front desk to help me book a collectivo to the airport and they tried to charge me 4 x more than what it'd have cost. When asked why, they said the price I paid was from the airport to the hotel, the other way costs more. I eventually got it booked at the standard rate in Oaxaca elsewhere.
Incredible Quinta, definitely up there with Monterrey. The staff and actual hotel was just exceptional. Worth the money!
Well located, very attentive and helpful staff. Not cheap, but well worth it if you can afford it. Highly recommend!
Our first visit to Oaxaca, but this hotel was phenomenal. I love that it was originally a convent built in 1500s - beautiful stone walls are very thick, which means quiet rooms (never heard another guest through the walls or floor to downstairs), and it’s automatically cooler when you walk onto the property. The staff was remarkable - friendly, informative, accommodating, and pleasant to speak with. We got recommendations from the front desk for places to eat, shop, and get pesos. We ate breakfast there most mornings at tables around one of the many courtyards - a great buffet of fruit, pastries, juices, and hearty Mexican breakfast fare - tamales, tostadas, chilaquilles, meats, eggs, etc., along with their version of an omelette station. Dinner was equally exceptional. The beds are comfortable with fluffy duvets (I have back problems but was happy). 24 hour room service is a plus which we used once. They also provided same day laundry service, so you can bring less clothing and save space in your suitcase for souvenirs. We were on the 2nd floor, so the stairs became difficult after our full day hiking tour - our fault for not being in shape - lol. They have a nice pool, two bars, and a tour office which can arrange personalized tours to see the multitude of archeological, historical, and cultural destinations in the area. Honestly can not recommend the Quinta Real highly enough. Would definitely recommend and we will stay here again!
Staff and facilities were wonderful. Restaurant was also excellent and reasonably priced. Good location.
We were assigned a small room with poor ventilation which was had one window that was directly on the street. We were told that the hotel was full and there were no other rooms available. The sewage smell in the room was so bad that when we were in the room we propped open the front door so that we could get fresh air. I took off my shoes and walked from the bed to the bathroom, the bottom of my white socks were black with dirt. The staff would spray for buys every day and that left a sticky film on the floors. The a/c system was difficult to adjust and the thermostat feel off the wall and onto the floor when we attempted to adjust the temperature. Clearly delayed maintenance and lack of housekeeping was apparent all around this property. Most of the staff were friendly and helpful. The location was very good.
So close to everywhere we wanted to be. Amazingly helpful and friendly staff. Best hotel experience we'be ever had maybe! Loved it entirely.
Thank you for your assessment, how well you enjoyed your stay with us. Come back soon. Fausto Matías / Hotel Manager