- Walking distance to Oax...
- Free WiFi in rooms and ...
- 24-hour front desk
Hotel OaxaCalli2.5 out of 5.0
- Walking distance to Oax...
- Free WiFi in rooms and ...
- 24-hour front desk
Recent guest reviews
I don’t expect in a "Historical Building” "the none plus ultra” the kind of Infrastructure New Hotels may have to offer, one reason why at times I like to stay in small Historical Boutique Hotels even than when these do not have multiple Star’s to show, but than again there are the kind of Experience that do end in a “BUT" This Hotel for sure has many BUT’s to answer for, most of which have very little to do with Realaste Infrastructure, however lots with Supervision and “MOST" of all with “Cleaning- and Hygiene Management”! Upton today a Resort located in Puerto Vallarta was the leader in my Reviews from behind, with all kinds of cleaning issues at hands, from dirty and unclean Bed- and Bathrooms to small and mid size Insects in the Bed, however this resort at least managed to keep the Resort Lobby and Public Areas clean, was not the case in this property. It is for that reason why I “crown it as the most undesirable of all the Hotels" that I have so far visited on a "Private or Business Trip”! There is simply NO Value Proposition at all that I could point out in this specific Hotel, never mind the rate level (it was due to the Holiday Season not low) missing hygiene and cleaning can not be wiped clean by any discount or “Statement of Sorry” whichever took place either ! To make it clear here as well, I am not willing to blame the Employees who in my view did try their very best, with limited to not supervision and most likely limited training. There is noway that Senior Management or Ownership is keeping a close eye on the operation and does not understand what is happening in front of their “eyes” On the other hand as in Puerto Vallarta, I am simply astonished by the fact/question how hotel or resort operations of any category gets passed Government Inspections. For as much as it is a Owner and/or Senior Management issue, it is also an issue that should be addressed by the proper Government Agency, in order to do “just” to the many Hospitality Operations big or small who do their best to showcase the great Hospitality that Mexico has to offer ! The Hotel Logo outside over the Entrance is the “First Indicator” the something was going to go truly wrong! If Hotel Management fails to keep the Hotel Logo (It is the Brand Reflection) of any given property shape one gets a clear first hand impression of what comes next. We arrived after a long drive of 7h in the early evening, the first problem that we encountered, no car space or area where to park the car, quite an issue in a City Center and Historical District, it would have been nice to be advised before hand as a matter of courtesy so to say. Than the first of many first impressions: The Lobby Area and the Reception area, to name it politely were both in a terrible bad state, uncleaned the way it looked for days, both lobby toilets in the most horrible condition, the seating and table arrangement were also in bad shape. Expecting a courtesy of helping with the luggage of a number of people proved to be a wrong assumption, in other words “be our guest and do it yourself” ! Once we arrived in our Rooms, we were greeted by broken lamps, hanging light bulbs on wire, a nice looking but not connected flat screen TV, dirty hand was sink and very dirty bath room and shower area. If the shower floor is marked by dark areas while other parts of the same flooring is brighter we talk about dirty floorings. In addition, even though I am not a big fan from “mass fumigations” I would strongly recommend at least once in a while room fumigations to limit smaller insects that were present in our room. I did specifically ask if high speed Internet would be available in the hotel and was given the guaranty by the Reception Manager or Leader that such is the case. Long story short it was not. The 3rd floor Breakfast area has similar issues in terms of cleaning standards, with toys all over the place, the balcony partly with a veranda while other parts did not offer such a security standard. Hair brush in the kitchen shelf, empty bottles and more, having said all this, the fridge was spotless inside and the metal tables cleaned as well. The breakfast served was ok noting to win a award with but for sure not as bad as the rest of the hotel. I like to high-light here again, I am sure that given the proper tools, training and materials to work with, the employees could actually perform by far much better. I would for no less at least start by offering a good uniform to all employees to enhance their personal profile and the Brand Image at least partly. Employees Performance are a clear and distinct reflection of Senior Hotel Management, their “Supervision skills” willingness or capability to train and educate their staff, while at the same time offer best tools to get the job done. In this very specific case we could not see any of these important "Management Skills and Abilities” being show cased. Most of the Employees (kitchen- & housekeeping staff) were very friendly and indeed dd try their best to be helpful in their limited way. I am sure that the Employees of this Hotel being better supervised, trained and properly motivated, could help to turn the place around at least in the areas of cleaning and hygiene, and yes the employees are not from any great Hospitality School and left school most likely very early to earn a living, one reason more why for no less the Hotel Owners should insist at “On the Job Training” each and every day! As I always say: There are no BAD Employees only Managers without vision or intellect to lead and great well defined Leadership is the base of any Success in any given Company! I specifically liked the recommendation to leave a message for the owner on a piece of paper when I asked for the e-mail address of such, "smart try just not smart enough” but than again that is exactly the reason why Social Media is so helpful to make the voice of the Costumer come forward ! Photos available upon request !
It was hard to communicate. We tried to get a coffee one morning because there was a breakfast menu on the reception desk. We finally asked another guest to translate and she said that we would have to wait 20 minutes. This was around 8am in the morning. We finally went somewhere else. Another guest said he was unaware that they had breakfast and he had been there for a week. Later in the day another couple said they were on their way to breakfast? Apparently it was served on the roof, but it was a late start. The rooms were really stuffy and there was an overwhelming closed up smell each time we entered our room at the end of the day. It was reasonably quiet though and apart from the language barrier - friendly.
Great price and well located house! We came to Oaxaca without a reservation and tried this place for the first time. The room was spacious and decent. They might do better with the sheets, they look pretty old and stained. At night room 214 can be very noised. We liked pretty much de service, the front desk guys were amazingly helpful. I loved that!
Great hotel, great location, and friendly staff. There was always warm water in the shower. Would use this hotel again. They even helped us arrange a tour. We were in walking distance to santo Domingo church, the zocalo, and the best breakfast in town.......parador de alcala
stayed here one night and loved it. didn't expect such nice rooms, with a king size bed, a beautiful wooden table and couch for under 600 pesos. hotel is well located too, with good coffee shop across street.
Nice White Colonial House Restored in the corner Porfirio Diaz and Carranza Streets very well located at two blocks of Sto Domingo Convent at one block of Carmen Alto Church terrace and patio excellent service of owners french mexican resort good breackfast very clean
Fuimos para la fiesta de la guelaguetza y al llegar no sabían nada sobre el precio, al día siguiente pregunte y tampoco sabia nada, pregunte por el desayuno que decía estaba incluido y no sabían nada, tuvimos que gastar en desayunos fuera del hotel , eramos 4 personas y solo tenia 2 toallas, el internet nunca sirvió, la televisión tampoco sirvió, no te ayudan en nada,hotel descuidado,viejo, y al final nos cobraron mucho mas de lo que decía la aplicación de hoteles.com y resulto que el desayuno si iba incluido pero el resto del personal no sabia. De vdd que ese hotel es lo peor que me ha tocado vivir. Para nada lo recomiendo!
Grandiosa atención y buen lugar nos encanto estaba muy limpio, a mi familia y a mi nos agradó el lugar excelente precio y excelente ubicación!! Fácil acceso al centro de la ciudad, cuenta con estacionamiento frente al hotel y restaurant. Muy buen lugar lo recomiendo!!
Fui de vacaciones con amigos y en la cama encontramos chinches (ya habían picado a una persona) . El problema surgió cuando lo reportamos, nos dieron unas cobijas y nos dijeron que nosotros teníamos que cambiar las cobijas ya que habíamos metido un perrito (por supuesto que no metimos nada). Hasta que reclamamos más fuerte nos cambiaron la habitación. ¡No lo recomiendo nada!
Me hospedé en este hotel con mi familia recientemente, pero la verdad nos dejó muy mala impresión de limpieza . Y lo peor algo nos picó a todos porque amanecimos todos enronchados mi esposa y dos hijos. Es una lástima ya que la ubicación es muy buena. Supongo que lo de los insectos que nos picaron no es en todo los cuartos.
- Walking distance to Oaxaca Cathedral and Zocalo Square
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Centro, Hotel OaxaCalli is within a 10-minute walk of popular sights such as Oaxaca Cathedral and Zocalo Square. This 20-room hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and dry cleaning/laundry services.
32-inch a flat-screen TV are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include a ceiling fan, a safe, and free toiletries.
Guests staying at Hotel OaxaCalli enjoy free WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Reviews from Trip Advisor
78.0% of guests recommend this hotelTotal of 31 reviews