I love this hotel, the customer service is great, and the rooms are SO CLEAN! I will always book with them when I’m in Oakland! Always!
Rooms need some repairs
Ok
The grounds were unkempt, a good once over with a lawnmower could have fixed that. They charge $9 for parking, but if yall are going to do that, at least repave and repaint your parking areas so they dont look like a back alley motel 6's. You can honestly tell this was previously a motel 6 just from the exterior, landscaping and parking. The ONLY thing that made it a Radisson was inside at the rooms, which were VERY nice. It was almost like stepping into a new world: stark comparison from outside. The only issue with the room was the window unit that was connected to the wall control. It was freeeeeezing, and the heater did not work, no matter what we did with the wall unit. Luckily the sheets were nice, but pls fix this...
No daily room cleaning service provided. This hotel is old and not any less expensive than other better hotels in the same area. Will not stay there again in the future
Great customer service at the desk and very helpful in answering any questions. The room was very clean and spacious with a comfy bed. Definitely will be booking with these guys in the future.
Comfy bed, spacious table/ desk area, and good tv options.
We were assigned a second floor room. There was NO elevator access. My husband has bad knees. That combined with our luggage made for a difficult journey to our room. Upon arriving to our room we found a strong MOLD smell which aggravated my asthma. We were moved to another room so that the room could be REASSIGNED!!. VERY dissatisfied. Thank goodness we were only there night to catch an early morning flight.
Secuirity system (fencing) around parking lot was reassuring, but failure of door sealing strip to prevent cold air leakage was disconcerting.
Tower room was an excellent upgrade. Nice updated rooms, very clean and close to the airport.
Everything is ok due to good price. The sound insulation is not good.
All was good until we got to the room to sleep, the front door had such a big gap that the draft are was bringing cold are and when people were smoking cigarettes or pot it would come in. Which made for poor nights sleep
Charged me for parking at first. When I raised the question later, staff was quick to make the change.
Close to game They will shuttle you to and from game Nice bar with nice Breakfast is not included But they offer very nice breakfast
Radisson Hotel Oakland Airport is located within a mile (2 km) of RingCentral Coliseum and Oracle Arena. This 266-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a conference center.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.
48-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
At Radisson Hotel Oakland Airport, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. Onsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.
I love this hotel, the customer service is great, and the rooms are SO CLEAN! I will always book with them when I’m in Oakland! Always!
Rooms need some repairs
Ok
The grounds were unkempt, a good once over with a lawnmower could have fixed that. They charge $9 for parking, but if yall are going to do that, at least repave and repaint your parking areas so they dont look like a back alley motel 6's. You can honestly tell this was previously a motel 6 just from the exterior, landscaping and parking. The ONLY thing that made it a Radisson was inside at the rooms, which were VERY nice. It was almost like stepping into a new world: stark comparison from outside. The only issue with the room was the window unit that was connected to the wall control. It was freeeeeezing, and the heater did not work, no matter what we did with the wall unit. Luckily the sheets were nice, but pls fix this...
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
No daily room cleaning service provided. This hotel is old and not any less expensive than other better hotels in the same area. Will not stay there again in the future
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
Great customer service at the desk and very helpful in answering any questions. The room was very clean and spacious with a comfy bed. Definitely will be booking with these guys in the future.
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Comfy bed, spacious table/ desk area, and good tv options.
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
We were assigned a second floor room. There was NO elevator access. My husband has bad knees. That combined with our luggage made for a difficult journey to our room. Upon arriving to our room we found a strong MOLD smell which aggravated my asthma. We were moved to another room so that the room could be REASSIGNED!!. VERY dissatisfied. Thank goodness we were only there night to catch an early morning flight.
Thank you for your review and comments regarding our elevator and your insights regarding our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Secuirity system (fencing) around parking lot was reassuring, but failure of door sealing strip to prevent cold air leakage was disconcerting.
We appreciate the time you have taken to bring to our attention your feedback with regards to our parking. We hope to see you again in the future. Thank you for your valuable business.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. Thank you for staying with us.