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Recent guest reviews

Great service and helpful staff and friendly. Room very clean.

Facility was good, no access to fitness center due to covid so I can't rate that. Home made cookies in the evening were fantastic!

Great hotel! Early check in option with choice of what floor to be on, grab and go breakfast, high quality brand soaps in bathroom, extremely clean (I Lysol wiped everything and not a single spec of dust), soundproof walls (although I could hear the person upstairs stomping around), Friendly staff, free parking and WiFi (unlike other hotels in the area I’ve stayed at), extremely comfy bed! Would definitely recommend and stay again!

Location iffy but the service and rooms were great. Clean and weel kept. Complimentary breakfast was not as advertised.

in the middle of a pandemic and in a city where masks are required. the staff reprimanded me for not having a mask yet would not provide me with one. mine fell on the ground as I got out of my car and became soiled. I didn't have any more. this is all on the side, what im most upset about is that the housekeeping staff doesn't wear a mask, standing next to me as the clerk is telling me I must wear one. I point to the bearded youth who does not have a mask on and the clerk just gaslights me. "oh, he's got a mask on", I repeat "he has an invisible mask". The clerk says again to me "he has a mask on". until I look directly at the young man and declare "you don't have a mask on, why would you think you can demand me to have one?" if the person who would and could be the vector of infection, being someone passing from room to room and touching sheets and toiletries doesn't have to wear a mask what is the point? The young man said to me "I dont have to wear a mask because I work with cleaning chemicals" as if that keeps his mouth from dripping the virus everywhere. how does that make any sense? get your story straight, I bet the public health people would love to find out about this lapse in protocol and how the hotel cares more about arguing with guests and being right than it is about public safety

Very convenient, clean and quiet, Very good price for the quality of stay.

I liked the breakfast and how nice the nice staff.

Wouldn’t stay here again. Rooms smelled and felt outdated and dirty. Paid for a room I didn’t even get and front desk wouldn’t refund me. Highly disappointed.

A smell in hallway and room. For the price it was expected to be more fresh. And the homeless around the front of the outside was very troubling to my wife and my handicapped parking.. Being a disabled Veteran and staying overnight for my scheduled surgery very early on the 14th.

Staff was nice and very helpful. Room was clean. Had a sink and microwave for food.

It had everything that we needed - it was clean and it had a great breakfast

Nice hotel, but still too expensive for just a Holiday Inn. Good breakfast and clean hotel overall. It’s the Bay Area so everything is expensive and small. Yet, this room is creative with size and quality of room. Still on the upside of a newer building, but showing signs of decline. Late night will have neither close or safe options for food or bars. Uber is very accessible, giving riders like myself an added tour of the city by using the pool option.

Good breakfasts; clean room; helpful staff. All good.

Room is very small especially bathroom No towel hanger so that very unconvinent Also very small closet.totally different between the picture of ad. I requested extra blankets and pillows before submit reservation they didn’t follow the that request.overall I was very unsatisfactory that services

A very pleasant stay, spacious comfortable rooms with plenty of outlets for gadgets, helpful and friendly staff, accessible to the heart of Berkeley,

The fitted sheet on the bed was stained (with fresh looking stains); we just threw another sheet over it and pretended we hadn't seen it. The man at the desk was grumbling and dismissive, but said we could have a late checkout. He mustn't have written it down because the maid came at noon instead of one and startled my baby awake. They don't give you rewards points if you buy through Orbitz. They do have a fantastic breakfast, though, and for reasonable hours.

Enjoy the stay! Very nice location and very close to UC Berkeley. Highly recommended! The review is too long to write on a phone.

University Ave Berkeley CA

Hotel highlights

  • Close to University of California, Berkeley
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Northwest Berkeley within a mile (2 km) of University of California, Berkeley, Holiday Inn Express Hotel & Suites Berkeley, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Berkeley Marina. This 69-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Holiday Inn Express Hotel & Suites Berkeley, an IHG Hotel's 69 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

Guests of Holiday Inn Express Hotel & Suites Berkeley, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-in, and free newspapers.

Room options

Suite, 2 Queen Beds (Mini)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (Whirlpool)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Berkeley, an IHG Hotel

Everyone (15) Couples (8) Business (10) Family (20) Other (5) Friends (4)
5
Everyone

By on Mar 29, 2021

Review comment responded on Apr 13, 2021

Dear Guest, Thanks a million for your stay and your high rating. We hope to see you back soon!

5
Business Business

Great service and helpful staff and friendly. Room very clean.

By on Mar 21, 2021

Review comment responded on Mar 26, 2021

Dear Guest: Thank you so much for your stay and feedback. I really appreciate you being here with us and look forward to you next stay!

5
Family Family

Facility was good, no access to fitness center due to covid so I can't rate that. Home made cookies in the evening were fantastic!

By on Dec 20, 2020

Review comment responded on Dec 21, 2020

Dear Guest: Thank you for staying at our Holiday Inn Express Berkeley and for your feedback as well. I am happy to see that you enjoyed your stay and wishing to see you in 2021!

4
Everyone

By on Aug 12, 2020

Review comment responded on Aug 13, 2020

Thank you!

5
Family Family

Great hotel! Early check in option with choice of what floor to be on, grab and go breakfast, high quality brand soaps in bathroom, extremely clean (I Lysol wiped everything and not a single spec of dust), soundproof walls (although I could hear the person upstairs stomping around), Friendly staff, free parking and WiFi (unlike other hotels in the area I’ve stayed at), extremely comfy bed! Would definitely recommend and stay again!

By , from Orange County on Aug 11, 2020

Review comment responded on Aug 13, 2020

Dear T: Thank you for staying and for your feedback. We are happy to learn that you enjoyed your recent stay to the fullest. We hope you visit us again next time in the Berkeley area.

4
Family

Location iffy but the service and rooms were great. Clean and weel kept. Complimentary breakfast was not as advertised.

By on Jun 25, 2020

Review comment responded on Jun 25, 2020

Dear Guest: Thank you for your feedback and stay. We are happy to know you had a good experience. looking forward to your next stay.

2
Everyone

in the middle of a pandemic and in a city where masks are required. the staff reprimanded me for not having a mask yet would not provide me with one. mine fell on the ground as I got out of my car and became soiled. I didn't have any more. this is all on the side, what im most upset about is that the housekeeping staff doesn't wear a mask, standing next to me as the clerk is telling me I must wear one. I point to the bearded youth who does not have a mask on and the clerk just gaslights me. "oh, he's got a mask on", I repeat "he has an invisible mask". The clerk says again to me "he has a mask on". until I look directly at the young man and declare "you don't have a mask on, why would you think you can demand me to have one?" if the person who would and could be the vector of infection, being someone passing from room to room and touching sheets and toiletries doesn't have to wear a mask what is the point? The young man said to me "I dont have to wear a mask because I work with cleaning chemicals" as if that keeps his mouth from dripping the virus everywhere. how does that make any sense? get your story straight, I bet the public health people would love to find out about this lapse in protocol and how the hotel cares more about arguing with guests and being right than it is about public safety

By on May 5, 2020

Review comment responded on May 11, 2020

Dear Guest, Thank you for staying and for your feedback. We are sorry to hear about the inconveniences encountered during your stay. We hope you consider giving us more opportunities to assist your lodging needs in the future.

5
Family

Very convenient, clean and quiet, Very good price for the quality of stay.

By on Nov 27, 2019

5
Family

I liked the breakfast and how nice the nice staff.

By on Nov 10, 2019

2
Partner Couples

Wouldn’t stay here again. Rooms smelled and felt outdated and dirty. Paid for a room I didn’t even get and front desk wouldn’t refund me. Highly disappointed.

By on Oct 10, 2019

Review comment responded on Dec 5, 2019

Dear Anonymous, Thanks for your stay and feedback. i am sorry that we were not able to meet your expectations. I shared your review with the staff for resolution purposes. Sincerely, Luis V.

Holiday Inn Express Hotel & Suites Berkeley, an IHG Hotel

1175 University Ave, Berkeley, CA 94702
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