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Best Western Plus Airport Inn & Suites

2.5 out of 5.0

Recent guest reviews

very comfortable, nice desk person, missed breakfast but received a to-go, only setback was noisy outside neighbors during much of night

breakfast was pretty decent for a lower priced hotel in the area, I have been to more expensive hotels with a lot more lower class breakfast plus its included here so I thought that was nice plus the staff were super friendly. I would stay here again if I had another business meeting in the area.

only choose this hotel because they were one that offered free shuttle to O Co. and close to the airport

Staff was very accommodating considering I missed my flight and needEd early check in. Hotel was great my daughter loved the pool. We even had the van drop us off for dinner later and pick us up. Everything was perfect. Will definitely stay here again

The hotel is in an industrial area. Construction was going on in the hotel. We will not stay there again.

I absolutely loved the staff and the pool and spa.. I am staying there again on Sunday Dec 6th.

The staff was friendly and went out of their way to accomodate our every need. We will be back.

Not fancy but fine for a night to be near the airport.

Great...near airport! Shuttle took us to the hotel, dropped us off for dinner, took us to the stadium - great deal!

We needed a place to stay to catch an early morning flight out of Oakland. The room was clean and large. Bed was comfortable. Staff was courteous. Coffee was ready for us by 4a.m. Although breakfast was not scheduled to start until later we were offered something to eat. Be aware that there are 3 Best Western + in the area. The phone number for the hotel shuttle we called was for a different hotel much farther from the airport. When we arrived at the wrong hotel the shuttle was not able to take us back to the airport or the correct hotel. A very nice cab driver said the same error happens a lot and charged us $35 to take us to the Airport Best Western +.

The hotel was very nice. Clean, roomy, newer amenities. Very nice, helpful staff. The location is horrible! Bad neighborhood in Oakland, however, it was convenient to the airport and freeway. So, it's a tradeoff.

Meet my expectation. Good breakfast. Quite location.

Clean rooms, comfortable beds, did not like surroundings of hotel

THE BREAKFAST IS OUTSTANDING , I AM IMPRESSED HOTEL SERVIVE

Busyness trip, location is close to airport and value was acceptable.

The description of the hotel does not include where its actually located. It was in a very unsafe area off a main area of town down a "road" and to the right. Upon entering the hotel I noted that it was under renovations of some sort. That would have been helpful to know prior to selecting this hotel. The room was not ready when I arrived so they provided me with a paper bag that had some snacks in it. The staff was unable to initially locate my reservation....once it had been located I went up to the designated floor only to find the workers working directly in front of the elevator, next door to my room....tacky!!! The room was neat and clean, bed super comfortable but i just didn't feel safe ~ based on the area the hotel was located in and the on-going renovations (people coming and going). The area where the hotel is located is almost industrial-like with limited lighting. As I prepared for check-out, since things had been so chaotic upon my arrival, i was concerned about whether i would be charged some random fee. . . to mitigate against this, i took pictures of the room to be able to show that I had done no damage. In general it just wasn't the best.

Good place to stay clean and close to san francisco

Maid entered my room without knocking. Another day, I received no maid service at all. Inexcusable.

Friendly staff, clean room, decent breakfast. Off the main road (nice not to be right on the freeway).

Nice & Clean. Just need to change the menu of the breakfast. add another waffle maker to avoid a long waiting time.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Airport Inn & Suites

Everyone (5) Couples (14) Business (18) Family (17) Friends (5) Other (7)
4

comfortable and convenient to airport travelers

Everyone

very comfortable, nice desk person, missed breakfast but received a to-go, only setback was noisy outside neighbors during much of night

By , from Hawaii on Jul 26, 2017

4

good hotel for the price

Everyone

breakfast was pretty decent for a lower priced hotel in the area, I have been to more expensive hotels with a lot more lower class breakfast plus its included here so I thought that was nice plus the staff were super friendly. I would stay here again if I had another business meeting in the area.

By , from Santa Cruz on Apr 6, 2017

1

dirty area

Everyone

only choose this hotel because they were one that offered free shuttle to O Co. and close to the airport

By on Dec 10, 2016

5

loved it...perfect stay

Everyone

Staff was very accommodating considering I missed my flight and needEd early check in. Hotel was great my daughter loved the pool. We even had the van drop us off for dinner later and pick us up. Everything was perfect. Will definitely stay here again

By on Apr 23, 2016

3

close to the airport.

Everyone

The hotel is in an industrial area. Construction was going on in the hotel. We will not stay there again.

By on Apr 3, 2016

4

great airport hotel

GetawayWithFriends

I absolutely loved the staff and the pool and spa.. I am staying there again on Sunday Dec 6th.

By on Dec 4, 2015

5

good place, good people, good bye

Couples

The staff was friendly and went out of their way to accomodate our every need. We will be back.

By on Nov 3, 2015

4

good

Singles

Not fancy but fine for a night to be near the airport.

By on Oct 16, 2015

5

go raiders!

Couples

Great...near airport! Shuttle took us to the hotel, dropped us off for dinner, took us to the stadium - great deal!

By on Oct 14, 2015

4

close to the airport

Couples

We needed a place to stay to catch an early morning flight out of Oakland. The room was clean and large. Bed was comfortable. Staff was courteous. Coffee was ready for us by 4a.m. Although breakfast was not scheduled to start until later we were offered something to eat. Be aware that there are 3 Best Western + in the area. The phone number for the hotel shuttle we called was for a different hotel much farther from the airport. When we arrived at the wrong hotel the shuttle was not able to take us back to the airport or the correct hotel. A very nice cab driver said the same error happens a lot and charged us $35 to take us to the Airport Best Western +.

By on Sep 17, 2015