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Kivu Hilltop View Resort

3.0 star property

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Photo gallery for Kivu Hilltop View Resort

View from property
Premium bedding, memory foam beds, desk, blackout drapes
Front of property
Bicycling
Meeting facility

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
00000, Nyayumba, Western Province
  • Place, Nyamyumba Hot Springs
    ‪3 min drive‬
  • Place, Gisenyi Beach
    ‪7 min drive‬
  • Place, Rwanda Tourism University College
    ‪8 min drive‬
  • Airport, Goma (GOM)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Studio

Premium bedding, memory foam beds, desk, blackout drapes

Luxury Studio

  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Nyayumba

Kivu Hilltop View Resort places you 3.5 mi (5.6 km) from Gisenyi Beach. This 18-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Nyamyumba Hot Springs - 3 min drive - 1.4 miles
  • Gisenyi Beach - 7 min drive - 3.7 miles
  • Rwanda Tourism University College - 8 min drive - 4.7 miles
  • Université Libre de Kigali - 9 min drive - 4.7 miles
  • Parc National des Virunga - 18 min drive - 11.1 miles

Restaurants

  • ‪Kivu Resto - ‬10 min drive
  • ‪Caritas Hotel - ‬9 min drive
  • ‪Migano Cafe - ‬6 min drive
  • ‪Steven shop - ‬11 min drive
  • ‪Saga Bay - ‬5 min drive

About this property

Kivu Hilltop View Resort

At Kivu Hilltop View Resort, guests have access to spa services, laundry facilities, and wedding services. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a TV in a common area and a reception hall.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bathrobes, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include balconies, dining areas, and sitting areas.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number Yes

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Frequently asked questions

Is a free cancellation option available at Kivu Hilltop View Resort?

Kivu Hilltop View Resort provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Kivu Hilltop View Resort?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Kivu Hilltop View Resort on Mar 30, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Kivu Hilltop View Resort?

This hotel is located in Nyayumba, just steps from Kivu Lake. You'll also find Gisenyi Beach and Nyamyumba Hot Springs within a short drive.

Is parking available on site at Kivu Hilltop View Resort?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Kivu Hilltop View Resort?

Spa services at the hotel include massages.

Does Kivu Hilltop View Resort have a casino?

No, Kivu Hilltop View Resort doesn't have a casino.

Is there an indoor pool at Kivu Hilltop View Resort?

No, there is no indoor pool at this hotel.

Is Kivu Hilltop View Resort a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a memory foam mattress and a rainfall showerhead in each guestroom with some featuring lake views.

Does Kivu Hilltop View Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kivu Hilltop View Resort have a restaurant with a breakfast menu?

Kivu Hilltop View Resort offers free full breakfasts each morning though there is no restaurant.

Does Kivu Hilltop View Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Kivu Hilltop View Resort.

Does Kivu Hilltop View Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Kivu Hilltop View Resort?

Yes, every guestroom at Kivu Hilltop View Resort comes with a balcony with some featuring lake views.

Does Kivu Hilltop View Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Kivu Hilltop View Resort.

Kivu Hilltop View Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Randy A

Traveled with family
Disliked: Property conditions & facilities
Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.
Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, amenities
Offre service massage finalement aucun , très mal insonorisé,référence pour activités très mauvaise , très long pour servir à manger plus de 1h30
Stayed 1 night in Nov 2025

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Oumarou, Lachine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice Thanks for all
Stayed 2 nights in May 2025

10/10 Excellent

mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023