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Recent guest reviews

Right off the highway and it was pleasant to be in.

I was assigned a room at check-in that smelled of cigarette smoke and mildew. This was changed to another room that didn’t smell. Morning breakfast was lacking, even by free hotel breakfast standards. Elevator was small and slow. Just park near the end of the hall and use the stairs as it’s quicker. Overall, this is a budget hotel and a budget stay.

1. Room smelled smoky (although non-smoking, was right above a smoking room near elevator 2. Bedspread was just a little more than a sheet 3. Rug was stained 4. Generally felt uncomfortable due to above, sleeping was difficult

The folks working there were pleasant but the facility is dated.

Very nice hotel and location. Friendly staff and very convenient.

Coutious staff very helpfull , nice clean room, enjoyed the breakfast

Good - The rooms are sound proof which is nice. the neighbors next door was playing a boom box, you could hear it in the hallway and I was worried what it would sound like in my room. surprisingly I didn't hear a thing Not so good - The lobby reeks of smoke, and the room does too once you turn on the AC. I sprayed air freshener into it and it got a lot better, but when I got home the smell of smoke was all over my clothes even the ones I didn't wear. I specifically asked for a non-smoking room but it appears people sneak and smoke in the rooms anyway.

As I entered the elevator the smell of roaches slapped me in my face. I wanted to take a shower and had to call for someone to wash the tub as it was so old and stained. I decided I'd spent an extra night but because of the condition of the place and my daughter who is asthmatic I decided to leave. They refused to refund me but a lesson well learnt. Besides it was expensive for the deplorable condition.

This hotel close and convenient to the renaissance faire, with reasonable prices for a weekend trip

Good experience for the price. Only bad part was that the handle had to be held down for a while when flushing the toilet. This was a minor inconvenience.

Staff did not clean room and make beds after our first night. Breakfast was the worst ever at any hotel.

Decent room, the bathroom looks a bit outdated. Overall decent experience

Would not recommend this hotel. Facility is dissappointing and staff is rude and racist.

Convenient location. Appreciated the early (6 am) breakfast start.

Easy check in, great parking lot, nice mattress and very very clean room... we just loved it!! And in add to these, they offer nice breakfast already included at the price!

It was fine. Yes, it was. It surely was. It was fine. Yes, it was. It surely was. It was fine. Yes, it was. It surely was. It was fine. Yes, it was. It surely was.

N Airmont Rd Suffern NY

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • Free parking
  • Onsite dining

Within a short walk of Lower Hudson Valley Challenger Learning Center, Howard Johnson by Wyndham Suffern is within 2 miles (3 km) of Good Samaritan Hospital - Suffern. This hotel has 88 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All of Howard Johnson by Wyndham Suffern's 88 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

A fitness center, a business center, and a computer station are featured at Howard Johnson by Wyndham Suffern. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with access to locker space, luggage storage, and concierge services. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (1 Bedroom)

2 King Beds | Sleeps 4

Guest reviews for Howard Johnson by Wyndham Suffern

Everyone (15) Couples (10) Business (3) Family (13) Other (3) Friends (7)
4
Family

Right off the highway and it was pleasant to be in.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

We appreciate your review.Thank you for choosing our hotel.Hotel has easy accessibility from highway and all restaurants and grocery stores.Hope to see you again

3
Friends

I was assigned a room at check-in that smelled of cigarette smoke and mildew. This was changed to another room that didn’t smell. Morning breakfast was lacking, even by free hotel breakfast standards. Elevator was small and slow. Just park near the end of the hall and use the stairs as it’s quicker. Overall, this is a budget hotel and a budget stay.

By on Nov 22, 2019

Review comment responded on Nov 23, 2019

Thank you very much for your constructive suggestions.We appreciate your ratings.Your findings would be put forth to management.We apologize for not meeting your standards.

4
Everyone

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

Thank you very much for staying with us.We are pleased to note that you had a comfortable stay.We would try to improve our ratings by giving our valued guests by making their stay more comfortable.

1
Partner Couples

1. Room smelled smoky (although non-smoking, was right above a smoking room near elevator 2. Bedspread was just a little more than a sheet 3. Rug was stained 4. Generally felt uncomfortable due to above, sleeping was difficult

By on Oct 18, 2019

Review comment responded on Oct 19, 2019

We sincerely apologize for the inconvenience due to odor and the condition of the bedding.Rest assured that we would take steps to put forth the corrective action to avoid such situations in future.We appreciate your business.

3
Family Business Business

The folks working there were pleasant but the facility is dated.

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

Thank you very much for giving us an opportunity to serve you.We appreciate your business and sincerely appreciate your ratings. We would try our level best to make your more comfortable.

5
Family

Very nice hotel and location. Friendly staff and very convenient.

By on Sep 16, 2019

Review comment responded on Sep 23, 2019

Thank you very much for you taking time to write a review .We always strive hard to improve our ratings and our motto is Guest satisfaction.We look forward to your next visit.

5
Everyone

Coutious staff very helpfull , nice clean room, enjoyed the breakfast

By on Sep 2, 2019

Review comment responded on Sep 14, 2019

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am verry happy to hear that our staff and sevice met your needs and expectations. We look forward to welcoming you back soon.

5
Everyone

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

Thank for giving us an opportunity to serve youWe highly appreciate your review and rating of our property.Thank you.

3
Family

Good - The rooms are sound proof which is nice. the neighbors next door was playing a boom box, you could hear it in the hallway and I was worried what it would sound like in my room. surprisingly I didn't hear a thing Not so good - The lobby reeks of smoke, and the room does too once you turn on the AC. I sprayed air freshener into it and it got a lot better, but when I got home the smell of smoke was all over my clothes even the ones I didn't wear. I specifically asked for a non-smoking room but it appears people sneak and smoke in the rooms anyway.

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

We sincerely apologize for the bad experience you had .In spite of best of our efforts some guests do not bother to obey the rules..The hotel is completely a non-smoking facility.Sorry we could not meet your standards.

1
Everyone

As I entered the elevator the smell of roaches slapped me in my face. I wanted to take a shower and had to call for someone to wash the tub as it was so old and stained. I decided I'd spent an extra night but because of the condition of the place and my daughter who is asthmatic I decided to leave. They refused to refund me but a lesson well learnt. Besides it was expensive for the deplorable condition.

By on Nov 27, 2018

Review comment responded on Nov 30, 2018

We sincerely apologize for the unhappy experience with your stay.Sorry we could not meet your standards.

Howard Johnson by Wyndham Suffern

17 N Airmont Rd, Suffern, NY 10901
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