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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property

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Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

7 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Property video
2 bars/lounges, poolside bar, beach bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • Place, BIMC Hospital Nusa Dua
    ‪3 min walk‬
  • Place, Bali International Convention Center
    ‪3 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪4 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Garden View

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Lagoon View

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Resort View

Studio, 1 King Bed, Resort View | Living room | 65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 1 King Bed, Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon Access

Room, 1 King Bed, Non Smoking, Lagoon Access | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Lagoon Access

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon Access

Room, 2 Double Beds, Non Smoking, Lagoon Access | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Non Smoking, Lagoon Access

  • Garden view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 1 King Bed, Non Smoking, Lagoon Access

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Non Smoking, Lagoon Access

  • Lagoon view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom, Resort View

  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool) | Living area | 65-inch Smart TV with digital channels, TV, MP3 dock

Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • Garden view
  • 3875 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View (Private Pool)

Villa, 1 Bedroom, Garden View (Private Pool) | Private kitchen | Coffee/tea maker, electric kettle, eco-friendly cleaning products

Villa, 1 Bedroom, Garden View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 5705 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

Villa, 2 Bedrooms, Private Pool, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Villa, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 9149 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • Lagoon view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Lagoon View

Presidential Suite, 2 Bedrooms, Lagoon View | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, Lagoon View

  • Ocean view
  • 4196 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Nusa Dua

Located in BTDC within a 5-minute walk of BIMC Hospital Nusa Dua, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is within a 15-minute stroll of Nusa Dua Beach. This 287-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • BIMC Hospital Nusa Dua - 3 min walk - 0.2 miles
  • Bali International Convention Center - 3 min walk - 0.2 miles
  • Samuh Beach - 4 min walk - 0.3 miles
  • Bali Collection Shopping Centre - 4 min walk - 0.3 miles
  • Bali Nusa Dua Convention Centre - 6 min walk - 0.4 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪Nusa By/Suka - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tamarind Kitchen & Lounge - ‬14 min walk
  • ‪Arwana - The Laguna Resort & Spa - ‬12 min walk
  • ‪De Bale Lounge & Bar - ‬8 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Guests of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have access to a full-service spa, 7 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect free WiFi and 65-inch Smart TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include MP3 docks, minibars, and coffee makers. Housekeeping is available on request.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 999000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

Are free cancellation options available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali on Apr 3, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

This hotel is situated in BTDC within a 10-minute walk of Bali Collection Shopping Centre and Bali Nusa Dua Theater. You'll also find Nusa Dua Beach and Samuh Beach less than a mile away.

Is parking available on site at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

There is a full-service spa available for guests to enjoy and services include beach massages, deep-tissue massages, couples treatments, and reflexology.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali include a casino on the premises?

No, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali doesn't have a casino.

Is there an indoor pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and 7 outdoor pools.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali feature a restaurant that includes a breakfast menu?

Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali allow pets to stay for free?

No, pets and service animals aren't allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali.

Are there connecting rooms at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The closest major airport to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is Ngurah Rai Intl. Airport (DPS), which is 7.9 mi away (21 minutes by car).

Can I book a room with a balcony at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dan

Stayed 4 nights in Nov 2025

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely.. lovely staff … so polite and helpful. Beautiful cabanas and pool staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Clamant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and helpful. we very much appreciate staff behaviour
Stayed 5 nights in Nov 2025

10/10 Excellent

Conor

Stayed 3 nights in Nov 2025

10/10 Excellent

fiona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5th stay at The Laguna and it NEVER disappoints...
Stayed 5 nights in Nov 2025

10/10 Excellent

Jay, Lakewood Ranch

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The grounds beautiful. The food wonderful. Only one thing was better: the staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
We were upgraded (for a fee) to a villa. The villa was amazing- the pool, cabana, outdoor massage table, massive tub, beautiful decor… I could go on. It was truly phenomenal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hana

Stayed 3 nights in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey, Centreville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the resort bars & restaurants on a few different occasions. The staff were pleasant and personable and always willing to help. This Bali resort lives up to its five star rating in a great beach location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ihnsouk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Good variety in bars & restaurants. Stunning beach views. Great lagoon access room. Staff polite, helpful & respectful. Loved our stay!!
Stayed 7 nights in Oct 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at this hotel was generally extremely good. The environment in the hotel grounds is unique and excellent with many swimmable lagoons, swimming pool, surrounded by lush floral vegetation , waterfalls and other water features. The beach had direct access from the hotel, and it was located near to excellent shopping mall and other facilities. The accommodation was generously sized, well air conditioned, and smartly decorated. We had a Direct lagoon access room which proved very useful. The restaurants provided varied food and drink options and were generally good. I would definitely go back to the Laguna on another visit to Bali
Stayed 6 nights in Oct 2025

10/10 Excellent

Sariath

Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast with a huge variety. Staff is very friendly and helping. True luxury experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Morris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff hospitality was exceptional, the Balinese community is very welcoming and gracious. The entire experience was relaxing and rejuvenating. We were impressed with all the staff inclusive of the spa staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mustafa, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and very friendly staff. We got our room upgraded from garden view to pool view. Room is specious and modern . Food was very delicious and a lot of options from different cuisines. Their meat and chicken were all halal which make big difference for us. We enjoyed staying in Laguna and highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, food and Service! Gym is a bit small but ok off peak hours.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Within walking distance of nice shopping and eating area, Bali Collection. Fantastic staff, so helpful and friendly.
Overlooking one pool area
Looking from main pool towards the beach
Main pool area
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

The Sewer pipes

The service was excellent—definitely over 5-star level. However, the room was not very comfortable due to noise from running water. It seems the sewer pipes might not be installed properly. Whenever guests on the 4th floor used water, it became very noisy in our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with family
Stayed 7 nights in Aug 2025

10/10 Excellent

SYLVIA

Stayed 7 nights in Aug 2025

6/10 Okay

Mitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

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