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DoubleTree by Hilton Hotel - Nottingham Gateway

4.0 out of 5.0

Recent guest reviews

Lovely looking hotel right next to a small business park. Around a 10 minute drive into Nottingham or take the tram which is around £3 return. When I need to work in Nottingham I choose to stay here when possible as it provides good clean rooms and a good location to get on the tram into the city centre. Also, can't complain about a free warm cookie now can you... Good food as well. Great service, clean spacious rooms and just a nice hotel for short stays.

Stayed at this hotel for one night, very clean hotel on arrival was automatically upgraded to King Room. Easy access to the city as the tram is not that far away . The Hotel is on outskirts of city, but public transport is excellent to get to the centre. Staff were friendly and helpful

Nice hotel ,staff friendly. Food was very average for a hotel this size. We were advised the menu is changed regularly however it was basic and expensive for the selection. I would expect higher quality and a bigger variation for the prices charged . Needs too improve if I am to visit again.

We stayed here so we could go into the city centre to the theatre. The hotel is very modern and check in was simple. Upon arrival we were informed that we had been upgraded to a king size room on the HH floor, which was good. The room was also modern, but only had a large shower room and no bath. There was no view out of the window, looking down onto a roof, car park and wild trees. We changed and went straight out to eat, calling ahead to reception to order us a taxi, that turned up outside almost as we were stepping out of the glass lift. Upon our return to the hotel we went into the bar for a drink, using our HH tokens. My husband ordered and then as he gave over the tokens was told that they were only valid for ‘house drinks’ and not the brand of spirit he had requested...when he told the bartender to re-do the drink with the ‘allowed’ brand then the bartender decided to waiver it...if there is a stipulation to the tokens please make it known to HH members to avoid embarrassment! They were given as a token of our loyalty as regular customers to the Hilton brand, they should be printed with the restrictions of use or at least be explained upon check in. Having no sooner got our drinks the music was turned off in the bar as it was 11:55pm! I realise bars have to close, but a friendly warning before we ordered would have been much more respectful. In a now silent bar, we decided to take our drinks to bed. We decided that, with the summertime clock change, breakfast in bed would be a good idea. We ordered and left our request outside the door. At the time specified our breakfasts arrived. All was as ordered, but we didn’t find the breakfast particularly enjoyable or tasty. Having stayed in three Hilton hotels in the past ten days, this was by far our worst breakfast. The orange segments and thick brown toast were the best part, the cooked breakfast was really disappointing. All in all a great, modern and clean hotel, with a good location. ( about £10 in a taxi to central Nottingham). The staff were distinctly average, going through the ‘job’ as just that, but we felt customer service was sadly lacking. Not one member of staff spoke to us more than necessary in order to carry out their job. In other chains staff members have chatted to us, recommend places for us to see and even googled information for us. The lady who checked us out was the most pleasant member, but again this service was not the best we have ever had. Great hotel, lovely modern rooms, average customer service.

Stayed in a business trip Plenty of free parking which is a luxury nowadays . Eficient check in Rooms are ultra modern and the bed is very large Had a room over looking the moat , loved listening to the waterfall . Staff are European and aim to please Very friendly and know the local area very well Only had breakfast You can order vegetarian sausages Breakfast is buffet style with lots of choice Would stay here again due to its location near the motorway and it's easy to get into the city

Our third visit to the Gateway in the past 6 month as HH members. Wonderful is an understatement. We had a 2 pm check in and when we arrived a few minutes early the room was not ready due to a late check out (no problem). The gentleman on reception was very helpful, he contacted Housekeeping and they facilitated our room straight away, we were given complimentary cookies whilst we sat in the beautiful reception to await our room. We were then given more cookies on a prompt check in. The room was beautiful, the view (it had been snowing) out of the window lovely as the lights shimmered on the pond. As it was Sunday evening the Restaurant was closed so we tried the Topaz Bar, which we had not frequented before. Slick and efficient service, gorgeous fish and chips (what do you do to those chip mmmm ???). A stroll back to the lift via reception to collect some more tea bags/milk and enquire about the wi-fi code was met with exellent and polite service. Spoke to the housekeeping staff on the following morning and thanked them for getting our room sorted quickly, they were very pleasant to chat with. Breakfast in Blossoms. What a choice !!! Every time we visit there seems to be different items to select from, or perhaps it is that we haven't (yet) had the opportunity to try everying (another excuse to visit again!). Staff and service again polie and efficient. Check out was simple, hassle free and oh how we did not want to leave. Thank you to the Doubletree Hilton Gateway we had a superb time again and hope to visit you in the near future ...... if I could score you out of 100 it would be 150. Thank you from both of us for your hospitality and courtesy.

I stayed in this hotel before it was refurbished and found it to be a lot better than the takeover of Hilton I stayed overnight with a friend ordered room service which wasn’t warm .i ordered vegetable lasagne salad pizza. Few hours later I had vomiting and diarrhoea, which is still going on few hours later. We will not be returning.

Double Tree by Hilton a must for your Nottingham trip. Location great, accommodation excellent and staff just so professional and helpful. We would highly recommend staying here. The bar and reception have a wonderful open spacious feel.

We stayed overnight at the DoubleTree. The staff were super friendly and helpful. We were concerned about noise when we arrived because the hotel was hosting a wedding. But, up in our room on the second floor, no issues at all. Would definitely recommend this conveniently locate hotel (just off the M1).

Was due to stay here from 1/3/18 until 5/3/18. had paid for first night (Advance Booking) and used Hilton Honours points for rest. Unable to get there due to Beast from the East. One quick phone call and booking moved to another time. (I was able to cancel points booking). Thank you so much for the way you dealt with this, no 'Ifs or Buts'.

Nuthall Road Nottingham England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

DoubleTree by Hilton Hotel - Nottingham Gateway is located within a few miles (5 km) of Nottingham Cathedral and Bulwell Forest Golf Club. This 105-room, 4-star hotel has free in-room WiFi along with free self parking and a fitness center. Also close to this Nottingham hotel are Theatre Royal and University of Nottingham Jubilee Campus.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

DoubleTree by Hilton Hotel - Nottingham Gateway's 105 rooms are air-conditioned and provide coffee makers, laptop-compatible safes, and phones. Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

DoubleTree by Hilton Hotel - Nottingham Gateway features a fitness center, free WiFi in public areas, and 4 meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

45.0% of guests recommend this hotel

Total of 986 reviews