St Giles House Hotel

3.5 star property

Choose dates to view prices

Photo gallery for St Giles House Hotel

Interior
Interior
Bar (on property)
Exterior
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪9 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

Executive Double Room (not dog friendly)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Twin Room (not dog friendly)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite (not dog friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

You may also like

About the neighborhood

Norwich

Located in Norwich City Center, St Giles House Hotel is adjacent to St Giles Church and within a 5-minute walk of Norwich Guildhall. This 24-room, 3.5-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Norwich City Hall - 3 min walk - 0.2 miles
  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • Norfolk Broads - 4 min walk - 0.3 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 9 min walk - 0.5 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Ten Bells - ‬3 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Coach & Horses - ‬2 min walk
  • ‪Grosvenor Fish Bar - ‬4 min walk

About this property

St Giles House Hotel

Guests of St Giles House Hotel enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is offered for GBP 10.00 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include coffee/tea in a common area, a terrace, and a communal living room.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Minibars, coffee makers, and desks are other standard amenities.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 30.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per day
  • Cribs/infant beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

St Giles House Hotel Norwich

St Giles House Norwich

Hotel St Giles House Hotel Norwich

Norwich St Giles House Hotel Hotel

Hotel St Giles House Hotel

St Giles House

St Giles House Hotel Hotel

St Giles House Hotel Norwich

St Giles House Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at St Giles House Hotel?

St Giles House Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at St Giles House Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at St Giles House Hotel on Jun 7, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around St Giles House Hotel?

This hotel is situated in Norwich City Center, just steps from Norwich City Hall and St Giles Church, and within a short walk of Norfolk Broads. You'll also find Norwich Theatre Royal and Market Place less than a mile away.

Is there parking available at St Giles House Hotel?

Yes, parking is offered for GBP 10 per night. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is there a spa at St Giles House Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, couples treatments, and body wraps.

Does St Giles House Hotel include a casino on the premises?

No, St Giles House Hotel doesn't have a casino.

Is there an indoor pool at St Giles House Hotel?

No, there is no indoor pool at this hotel.

Is St Giles House Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and a bar/lounge.

Does St Giles House Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does St Giles House Hotel have a restaurant with a breakfast menu?

Yes, St Giles House Hotel serves free cooked-to-order breakfasts at SGH Brasserie each morning.

Does St Giles House Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at St Giles House Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Does St Giles House Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from St Giles House Hotel?

The closest major airport to St Giles House Hotel is Norwich (NWI-Norwich Intl.), which is 4 mi away (15 minutes by car).

Are there rooms with balconies at St Giles House Hotel?

Yes, some guestrooms at St Giles House Hotel offer a balcony and may feature city views.

Does St Giles House Hotel offer wedding services?

There are wedding services available at St Giles House Hotel if that's in your vacation plans.

St Giles House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 393 reviews
Rating 8 - Good. 125 out of 393 reviews
Rating 6 - Okay. 54 out of 393 reviews
Rating 4 - Poor. 18 out of 393 reviews
Rating 2 - Terrible. 4 out of 393 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Lovely period hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Super near Town and Theatre :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming reception. Friendly staff, lovely quiet room, nice stout! 👍 amazing breakfast! Would definately stay again. Right in heart of the city ideal location for event nearby.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, helpful and friendly. Breakfast was very good and the bar staff were very good. Our Executive room was a good size, good shower room had all the amenities shown but I wouldn’t describe it as executive. It was clean but decor was basic, no “frills”. Great to be in the city centre with parking. We would use it again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Nice people, all good, including the food except that we could not get WiFi in our rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stairs were daunting. Great breakfast and nice room and workout facility.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was good, the show needs deep clean but usable. The kettle lead needs being made longer to reach the socket. Blinds and inside the windows could do with cleaning . Overall not bad at all . Staff very friendly, we asked for more tea and milk the lady on reception but them in our room for us great service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities
Staff good, Lady that cleaned the room was really good she made swan figures out of bath towels, lovely touch. On the first morning of our stay cold breakfast was lacking fruit, glasses for fruit juice not great selection but on second morning much better with a wider variety. Car Park difficult to find. Car Park was scruffy bins overflowing, lots of debris. Was wondering at one point if my car would be safe parked there. Hotel is ideally located for shopping, theatres and city highlights.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Stayed 2 nights in May 2025