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Holiday Inn Norwich City by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)
Fitness facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Riverside Walk
    ‪8 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Lobby sitting area

Holiday Inn Express Norwich by IHG

Norwich
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 814 reviews
$65 nightly
The price is $78
Apr 6 - Apr 7
Total with taxes and fees
Holiday Inn Express Norwich by IHG

About the neighborhood

Norwich

Holiday Inn Norwich City by IHG places you next to Carrow Road Stadium and within a 5-minute walk of other popular sights like Norfolk Broads. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Jubilee - ‬13 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

At Holiday Inn Norwich City by IHG, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for GBP 7.95 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Lobby sitting area
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 814 reviews
$65 nightly
The price is $78
Apr 6 - Apr 7
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is free cancellation available at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on Apr 26, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Norwich City by IHG?

This hotel is located in Norwich, just steps from Carrow Road Stadium and Riverside Leisure Centre, and within a short walk of Norfolk Broads. You'll also find Norwich Riverside Walk and Tombland less than a mile away.

Is there parking available at Holiday Inn Norwich City by IHG?

Yes, parking is offered for GBP 7.95 per night. Accessible parking is also available for guests.

Does Holiday Inn Norwich City by IHG feature a casino on the premises?

No, Holiday Inn Norwich City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Norwich City by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Norwich City by IHG good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Holiday Inn Norwich City by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Norwich City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Norwich City by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Norwich City by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Norwich City by IHG for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Norwich City by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Norwich City by IHG?

The closest major airport to Holiday Inn Norwich City by IHG is Norwich (NWI-Norwich Intl.), which is 5 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Norwich City by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Norwich City by IHG.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Laura, Newport Pagnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth efficient check in, clean room. Shower was like a slow leak of water rather than an actual shower. Bath impossible to fill with non existent water pressure.
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The young lady on reception gave us an upgrade on arrival , to a room with a pitch view . She also arranged for us to have room service so that we could watch the match as the restaurant was so busy . She really went above and beyond to make our stay special
Stayed 2 nights in Dec 2025

8/10 Good

Alastair

Stayed 1 night in Dec 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
Nice hotel for the price, but not the most cmfortable of beds.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025

4/10 Poor

Tyrone

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsty

Stayed 1 night in Dec 2025

10/10 Excellent

ANN

A great stay,nice clean room, comfortable bed. All the staff were friendly and helpful,nothing too much bother.A good location,close to the station and retail park.We hope to stay here again when we next visit Norwich.
Stayed 3 nights in Dec 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room clean and tidy, staff were pleasant and attentive. Special shout out to Bill who manned the bar in the evening, good crack and very nice chap
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Moureen

Liked: Cleanliness, staff & service, amenities
Everything was really lovely
Stayed 1 night in Dec 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities
Good sized room. Nice selection for breakfast. Friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Alan

Liked: Cleanliness, amenities
Disliked: Staff & service
The mattress was badly bowed so we kept rolling into the middle all the time, the AC unit was very loud, on all night and we couldn't switch it off, the toilet was very loud when you flush it like it had a macerator even though we were on the third floor and the shower head only went to shoulder height.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome when I arrived was much appreciated. Any interaction I had with the staff at reception was some of the most professional, yet friendly, I’ve experienced. That alone, would make be want to stay here again. The breakfast was decent and the room was comfy.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was good with freshly cooked items and several other options. Staff were all very friendly and efficient. Drinks at the bar were a bit pricey though so only had one drink.
Stayed 1 night in Nov 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service
Nice accessible room. Plenty of space in the room and bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Aristotle

Stayed 1 night in Nov 2025