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Recent guest reviews

My toilet did not work in my hotel room. Had to switch rooms and still had the same problem. Had to flush twice in the second room for it to work. The hotel is not clean. Needs a lot of work done.

nothing the place is falling apart and the staff is not pleasant and place is dirty

Wonderful front office staff especially the evening staff

Unfortunate smells throughout the lobby, elevators, and rooms. Otherwise cleanliness was ok

The rooms felt over 20 years old both in finishes and quality/wear and tear. The shower curtain was being held in place by four rusted out wood nails so that has clearly been broken for a long time. The office chair had a broken seat and a cigarette burn in the cushion, and there was trash and beer bottles in the trash can when I checked in. I also removed the sheets when I checked out and underneath the (removable) mattress pad had large urine stains on it. I'll never stay here ever again in my life (just this specific location).

Location, near by restaurants, small pond, nice to be away from road side of hotel

The room size was very big alot of room for the money

No one at checkin desk. Is anyone working here tonight to check in?

No water from 7am to 1215 . No hot breakfast or shuttle

Absolutely Terrible experience. Was told that my room has been canceled when I arrived, and was provided bad service. Would never return, highly recommend that you take this off your list of hotel offerings

I booked a room with 2 queen beds but when I got there, they told me the room that I booked already full, they only have a room with one queen bed and a sofa bed. It’s unbelievable. I paid more for 2 queen beds so my family can rest better, very disappointing.

Two extended stays right next to each other. Ridiculous. Taxi takes you to the wrong one and them you drag your bags to the correct one

The room wasn’t cleaned and the ac wasn’t working properly and they had ants

First off the front door glass was shattered, never was fixed while we were there. Once in hotel we had to use house phone to get a person to check us in. When we came back that night we needed a pillow and sheets for fold out, had to call on house phone for person to help us. This guy came out in dirty clothes and socks and was very rude to us. He looked the same way when we went to checkout, said No Manager on site on weekends, no one to check us out. I took picture of shattered window and he followed us and stood there until we drove off. Very creepy! This is a very nice area in Chantilly especially for people working in area...not a nice place to stay!

While not the most luxurious hotel in the area, it is convenient to the Dulles Expo Center and the price was right.

Very pleasant and good place to stay. Very conveniently located good restaurants, gas stations and lake which is we loved it.

Brookfield Corporate Dr Chantilly VA

Hotel highlights

  • Walking distance to Dulles Expo Conference Center
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Within a short walk of Dulles Expo Conference Center, Extended Stay America Suites Washington DC Chantilly Airport is within 2 miles (3 km) of Chantilly Crossing Shopping Center. This 88-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

Extended Stay America Suites Washington DC Chantilly Airport features a gym, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities, barbecue grills, and a vending machine.

Room options

Deluxe Studio, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America Suites Washington DC Chantilly Airport

Everyone (21) Couples (3) Business (1) Family (5)
2
Business Business

My toilet did not work in my hotel room. Had to switch rooms and still had the same problem. Had to flush twice in the second room for it to work. The hotel is not clean. Needs a lot of work done.

By on May 24, 2022

Review comment responded on Jul 22, 2022

Dear Chanel, thank you for taking the time to evaluate our hotel. Please accept our apologies for the issues in your room and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels. Sincerely, Hotel Management

1
Everyone

By on May 11, 2022

5
Everyone

By on Sep 29, 2019

1
Business Business

nothing the place is falling apart and the staff is not pleasant and place is dirty

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

Thank you for your review. We apologize for the service and the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our entire team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

3
Everyone

By on Sep 2, 2019

4
Everyone

By on Aug 21, 2019

5
Friends Business Business

Wonderful front office staff especially the evening staff

By , from Southern California on Aug 21, 2019

Review comment responded on Aug 22, 2019

Thank you for choosing Extended Stay America! We love sharing beautiful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon!   Sincerely, Hotel Management

3
Family

Unfortunate smells throughout the lobby, elevators, and rooms. Otherwise cleanliness was ok

By , from Richmond on Aug 17, 2019

Review comment responded on Aug 18, 2019

Robin, thank you for the specific feedback about your stay. We apologize for the odor you experienced and that this ruined your visit. Hopefully, this unfortunate situation will not prevent you from choosing us in the future, and you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management

1
Business Business

The rooms felt over 20 years old both in finishes and quality/wear and tear. The shower curtain was being held in place by four rusted out wood nails so that has clearly been broken for a long time. The office chair had a broken seat and a cigarette burn in the cushion, and there was trash and beer bottles in the trash can when I checked in. I also removed the sheets when I checked out and underneath the (removable) mattress pad had large urine stains on it. I'll never stay here ever again in my life (just this specific location).

By on Aug 9, 2019

Review comment responded on Aug 29, 2019

Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. We value your feedback and hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management

4
Everyone

Location, near by restaurants, small pond, nice to be away from road side of hotel

By on Jul 27, 2019

Review comment responded on Jul 28, 2019

Thank you for being our guest at Extended Stay America. We're delighted to know our location close to several restaurants and a pond was ideal for you and that you enjoyed your time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

Extended Stay America Suites Washington DC Chantilly Airport

4506 Brookfield Corporate Dr, Chantilly, VA 20151
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