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Best Western Pentagon Hotel - Reagan Airport

2.5 out of 5.0

Recent guest reviews

Far from everywhere and overall low quality -average for this kind of hotel- but way expensive for what's been offered.

Cheap room, but you get what you pay for in order to be close to DC. Internet and cell service spotty and free breakfast isn't worth the price other than the coffee is not too bad.

OK - nice location, easy to get to restaurants and shops. They have a Shuttle but it is too small for the number of people who need it because they share with the Comfort Inn. UGH. ended up taking a taxi from Pentagon city to the hotel because the weather was so cold we didn't want to wait for the shuttle only to be shut out of using it because there were too many people waiting for it. Breakfast was very good and the staff were polite, quick and efficient. The room...was, well Ok. The shower only gave you hot or cold water and that was frustrating. The door seal wasn't very good so it did let in the cold air slightly. The walls are on the thin side so we CLEARLY heard our neighbors and they weren't loud...just normal conversation. Finally, the entry to the bathroom threshold was about 2 inches proud of the floor creating a very painful trip hazard that we ran into a lot! Positive..very very polite staff and housekeeping was very efficient. Also loved the micro, fridge and in room safe. Would I stay here again? probably at the orbitz rate but not at the hotel rate....we stayed an extra day and it was quite pricey.

Breakfast was great. Room had to be changed because of plumbing problems in first room but was taken care of promptly and without attitude. Cleanliness lacked a little in the bathroom area. Staff efficient but not super friendly. Had a fairly comfortable but not luxurious couple nights stay. I'd stay again.

Enjoyed the full breakfast provided, clean rooms, showers had a lot of water pressure. Very quiet surprised being close to the freeway.

The Hotel feels more like a Motel. Outrageously priced for basic amenities.

farther away from airport than we were hoping- airport shuttle does not start until 6a. everything else was as expected.

The checkin clerk did not provide any information about the hotel at all. The bath tube wasn't very clean looking so we put down towels to step on. The location was great and you get what you pay for.

The hotel was nice friendly staff had breakfast every morning only thing I would suggest is more meat options for breakfast are we had a sausage would be nice to have bacon on the menu nice having shuttle to take you to the airport into the Metro not too many restaurants around Hotel though besides from that overall was a good State rooms were comfortable and clean just for some reason in our room that heater stayed on with the air so it made it a little bit uncomfortable for the bed next to the heater would definitely recommend if you're looking for something that's comfortable affordable and family-friendly

Booked this as part of a flight-hotel package but would not stay at this hotel again. No restaurants within walking distance. Mildew in tub area.

Stayed 1 night, large rooms and close to the airport. Free shuttle was a huge plus. No restaurants in walking distance. Will stay here again if in the area.

Excellent customer service and loved the shuttle bus service to the metro and the airport. Also, it was a nice and comfortable room.

In town for National's games with the grandkids. This hotel is a short drive from the ball park plus it has a nice pool and breakfast for the grandkids. Would be nice to have refrigerator and microwave in the room, but everything was clean and comfortable.

Smooth checkin, relatively clean rooms (how much can housekeeping do), and OLD rooms with uncomfortable furnishings.

The room was older looking compared to other best Western hotel that I have stayed in past visits .

The bathroom toilet is to close to the wall and the toilet paper. it was difficult to use the toilet. The TV was modern and the room had s small Kurieg coffee maker that was a surprise. The staff could have been more engaging with the client.

Its great they have a shuttle that takes you to the airport and metro station. Nice breakfast included.

If you just need a place to put your head down for the night then this where to go. I booked a room because it was close to the airport and it was the least expensive room I could find. when I checked in I asked the front desk if he could reserve a cab for me at 415am since the shuttle service didn't start until 6am. He said yes and said that the cab would be waiting for me out front by 415am. Well to make a long story short, cab wasn't there so the front desk had to get me another cab which took another 15 minutes. I should've just reserve the cab myself after I checked in.

Hotel was clean close to the airport and quite reasonable, especially after a number of flights were canceled due to weather. Staff was courteous & helpful.

2480 S Glebe Rd Arlington VA

Located within 2 miles (3 km) of Birchmere, Best Western Pentagon Hotel - Reagan Airport places you within a few miles (5 km) of Arlington National Cemetery. This 199-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, it's also near Pentagon and Tomb of the Unknown Soldier.


Dining

Free hot/cold buffet breakfast is included with your stay and is served from 6:30 AM to 10 AM.


Rooms

All 199 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Best Western Pentagon Hotel - Reagan Airport enjoy a fitness center, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Pentagon Hotel - Reagan Airport

Everyone (18) Business (90) Couples (81) Students (1) Family (84) Friends (31) Other (27)
3
Everyone

Far from everywhere and overall low quality -average for this kind of hotel- but way expensive for what's been offered.

By on Apr 6, 2017

3

convenient to dc

Everyone

Cheap room, but you get what you pay for in order to be close to DC. Internet and cell service spotty and free breakfast isn't worth the price other than the coffee is not too bad.

By , from Ohio on Mar 23, 2017

Review comment responded on Mar 26, 2017

Thank you for your review. We are sorry you didn't have as great of an experience we would have liked you to have. Most guest give us great review of our breakfast. We hope we will see you again soon!

4

convenient to all the sites and dc

Everyone

OK - nice location, easy to get to restaurants and shops. They have a Shuttle but it is too small for the number of people who need it because they share with the Comfort Inn. UGH. ended up taking a taxi from Pentagon city to the hotel because the weather was so cold we didn't want to wait for the shuttle only to be shut out of using it because there were too many people waiting for it. Breakfast was very good and the staff were polite, quick and efficient. The room...was, well Ok. The shower only gave you hot or cold water and that was frustrating. The door seal wasn't very good so it did let in the cold air slightly. The walls are on the thin side so we CLEARLY heard our neighbors and they weren't loud...just normal conversation. Finally, the entry to the bathroom threshold was about 2 inches proud of the floor creating a very painful trip hazard that we ran into a lot! Positive..very very polite staff and housekeeping was very efficient. Also loved the micro, fridge and in room safe. Would I stay here again? probably at the orbitz rate but not at the hotel rate....we stayed an extra day and it was quite pricey.

By , from Iowa on Mar 17, 2017

Review comment responded on Mar 21, 2017

Dear guest, We are pleased you took your time to give us a detailed review. We are glad to year you enjoyed some of our amenities and our friendly staff. We will take your input to considerations. We hope you will visit us again soon. Thank you,

4

decent midrange hotel with easy access to d.c.

Everyone

Breakfast was great. Room had to be changed because of plumbing problems in first room but was taken care of promptly and without attitude. Cleanliness lacked a little in the bathroom area. Staff efficient but not super friendly. Had a fairly comfortable but not luxurious couple nights stay. I'd stay again.

By , from al on Mar 16, 2017

Review comment responded on Mar 21, 2017

Dear guest, Thank you for your great review. We hope you will visit us again on your next visit to the area. Max,

4

easy access to shuttle to pentagon city and metro

Everyone

Enjoyed the full breakfast provided, clean rooms, showers had a lot of water pressure. Very quiet surprised being close to the freeway.

By on Mar 16, 2017

Review comment responded on Mar 21, 2017

Dear guest, Thank you for your great review. We are glad you enjoyed your stay with us. We hope you will visit us again on your next visit to the area.

1

overpriced dump

Everyone

The Hotel feels more like a Motel. Outrageously priced for basic amenities.

By , from C. on Dec 14, 2016

Review comment responded on Dec 16, 2016

We are sorry to hear that you did not find value in our added amenities. We hope you will give us the opportunity to exceed your expectations on a future visit to the area.

3
Everyone

farther away from airport than we were hoping- airport shuttle does not start until 6a. everything else was as expected.

By on Nov 15, 2016

Review comment responded on Nov 22, 2016

Dear Guest, We really appreciate your review. We hope to see you again on your next travel to the area.

5

very reasonable

Everyone

By , from asheville on Nov 1, 2016

Review comment responded on Nov 15, 2016

Dear Guest, We are glad you had a great experience. We hope you will visit us again on your next trip.

4

the hotel was just above average.

Everyone

The checkin clerk did not provide any information about the hotel at all. The bath tube wasn't very clean looking so we put down towels to step on. The location was great and you get what you pay for.

By on Oct 20, 2016

Review comment responded on Nov 22, 2016

Dear Guest, We are sorry to hear we didn't provide you with the information you needed. We are always looking for ways to improve our guests experience and greatly appreciate your review. Thank you for staying with us.

5

nice affordable comfortable stay

Everyone

The hotel was nice friendly staff had breakfast every morning only thing I would suggest is more meat options for breakfast are we had a sausage would be nice to have bacon on the menu nice having shuttle to take you to the airport into the Metro not too many restaurants around Hotel though besides from that overall was a good State rooms were comfortable and clean just for some reason in our room that heater stayed on with the air so it made it a little bit uncomfortable for the bed next to the heater would definitely recommend if you're looking for something that's comfortable affordable and family-friendly

By on Oct 12, 2016

Review comment responded on Dec 12, 2016

Dear Guest, Thank you for your amazing review. Our breakfast menu changes everyday. We hope you will stay with again on your next visit to the area.