The room that we stayed in didn’t have any decorations at all. There was an awful smell in the hallway and it was noisy.
Safe place for my emergency two week stay. Staff is friendly and always helpful. No issues with parking. You’re in good hands whether it’s a quick or extended stay
The residents were friendly. Our neighbors were extremely noisy- in that I couldn't drown out the noise with ear buds at 3:00 am. Then the 2nd night we were out in our car for a fire alarm because someone was burning burgers on their stove....we were charged a $10 linen fee for using two towels & two washcloths. They don't even provide a hand towel!!
Off the main road and quiet. For a single person staying the rooms could have bigger beds
Great Staff, room was clean, and I was comfortable.
The room was dirty with dust coming out of bathroom vent and refrigerator may have never been clean that day. I asked to move and the clerk asked didn’t i see the pictures online. I told her the pictures were better. I had to pay the room charge for a room I didn’t stay at. Lesson learned.
These are economy units for an extended stay, the rooms are very basic and spartan. But there is a kitchenette though not equipped. It is not a hotel but will suffice for an overnight stay. Better used if you are in the area for a week or more. Construction was somewhat flimsy, no noise insulation but it was quiet. Most of the patrons had to go to work and we needed our rest
Located in Greenbrier West, WoodSpring Suites Chesapeake - Norfolk South is within a mile (2 km) of sights such as Chesapeake Arboretum and Chesapeake Regional Medical Center. Each of the 121 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Kitchens, sitting areas, and refrigerators are other standard amenities. Limited housekeeping is available.
WoodSpring Suites Chesapeake - Norfolk South features free WiFi in public areas, express check-out, and laundry facilities. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a vending machine.
The room that we stayed in didn’t have any decorations at all. There was an awful smell in the hallway and it was noisy.
Safe place for my emergency two week stay. Staff is friendly and always helpful. No issues with parking. You’re in good hands whether it’s a quick or extended stay
Thank you so much for your kind words. We are happy you enjoyed your stay and hope that you come stay with us again .
The residents were friendly. Our neighbors were extremely noisy- in that I couldn't drown out the noise with ear buds at 3:00 am. Then the 2nd night we were out in our car for a fire alarm because someone was burning burgers on their stove....we were charged a $10 linen fee for using two towels & two washcloths. They don't even provide a hand towel!!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Off the main road and quiet. For a single person staying the rooms could have bigger beds
Thank you for your review of your stay.
Great Staff, room was clean, and I was comfortable.
Thank you for your great review of your stay.
The room was dirty with dust coming out of bathroom vent and refrigerator may have never been clean that day. I asked to move and the clerk asked didn’t i see the pictures online. I told her the pictures were better. I had to pay the room charge for a room I didn’t stay at. Lesson learned.
I apologize for the issues you encountered during your stay.
These are economy units for an extended stay, the rooms are very basic and spartan. But there is a kitchenette though not equipped. It is not a hotel but will suffice for an overnight stay. Better used if you are in the area for a week or more. Construction was somewhat flimsy, no noise insulation but it was quiet. Most of the patrons had to go to work and we needed our rest
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future .I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.