Holiday Inn Norwich by IHG

4.0 star property
Hotel with a full-service spa, near Norwich Theatre Royal

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Photo gallery for Holiday Inn Norwich by IHG

Enjoy breakfast at the central island, where a variety of food and a coffee station await.
Relax in this inviting space with a large bed, desk, and television.
Experience the grandeur of this historic building, featuring a prominent arched entrance and turreted corner.
Welcome to our reception area, featuring a curved reception desk, flat-screen TV, and digital display board in a clean, minimalist design.
Enjoy al fresco dining in a serene park-like setting, surrounded by lush greenery and a beautifully set table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Carrow Road
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich Cathedral
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

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Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Norwich

Holiday Inn Norwich by IHG places you within 3 miles (5 km) of popular attractions like University of East Anglia and Norwich Theatre Royal. This 4-star hotel has 119 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Norwich Theatre Royal - 5 min drive - 2.0 miles
  • Carrow Road - 5 min drive - 2.2 miles
  • Norwich Castle - 5 min drive - 2.2 miles
  • University of East Anglia - 6 min drive - 2.5 miles
  • Norwich Cathedral - 7 min drive - 2.6 miles

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪The Beehive - ‬3 min drive
  • ‪the Oak Tree - ‬15 min walk
  • ‪Muffin Break Cafes NORWICH - ‬4 min drive
  • ‪Cellar House - ‬5 min drive

About this property

Holiday Inn Norwich by IHG

Hotel with a full-service spa, near Norwich Theatre Royal
Holiday Inn Norwich by IHG features a full-service spa, an indoor pool, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Frequently asked questions

Is free cancellation available at Holiday Inn Norwich by IHG?

Holiday Inn Norwich by IHG provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to do within easy reach of Holiday Inn Norwich by IHG?

This hotel is located in Norwich, just steps from Danby Wood. You'll also find Norfolk Broads and Eaton Park within a short drive.

Is parking available on site at Holiday Inn Norwich by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Holiday Inn Norwich by IHG?

There is a full-service spa available for guests to enjoy and services include mani/pedis, body treatments, massages, and facials.

Does Holiday Inn Norwich by IHG include a casino?

No, Holiday Inn Norwich by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Norwich by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Norwich by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Norwich by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Norwich by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Norwich by IHG serves a full breakfast for a surcharge each morning at Junction Restaurant.

Will Holiday Inn Norwich by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Norwich by IHG for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Holiday Inn Norwich by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Norwich by IHG?

The closest major airport to Holiday Inn Norwich by IHG is Norwich (NWI-Norwich Intl.), which is 15.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Norwich by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Norwich by IHG.

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 343 out of 832 reviews
Rating 8 - Good. 346 out of 832 reviews
Rating 6 - Okay. 96 out of 832 reviews
Rating 4 - Poor. 29 out of 832 reviews
Rating 2 - Terrible. 18 out of 832 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inn we have stayed at with great spa facilities including swimming, sauna, steam and jacuzzi. Also catered for gluten free, vegan and vegetarian options in breakfast and dining options. Decent breakfast with nice smoothies! We booked a premium room so had complimentary mini bar replenished everyday with free water, chocolates, crisps and pepsi. My daughter enjoyed playing in the kids area with table football, jengha and 4 in a row! Staff were very helpful and nice too. Special thanks to Laura who was more than happy to help with a smile always! Great experience and would definitely visit again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ancea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness
Liked the quiet
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall but room far too hot was unable to turn radiator off so had to sleep with air conditioning on and window open to cool room
Stayed 2 nights in Apr 2025

10/10 Excellent

Excel Maintenance Westhil

Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, room comfort

Very Happy Customer

The outstanding customer service was the highlight at this hotel. Great facilities (swimmimg pool.and gym) with standard room that I booked. The odd carpet stain (in the room) but no complaints on cleanliness at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Ancea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personnel very kknd and caring.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jake

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here, really nice great food
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a premium room, but whilst it was clean and tidy the bed was rather on the small size. surely for a premium room it should have a king size bed. The shower was useless. There was no water pressure so the water just dribbled out. I suspect this was due to our room (340) being the last room on the landing. So do not accept that room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lucy

Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom too small. Door should open into bedroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Room too hot, turned off under window radiator Room thermostat no instructions. Bed casters annoying if you catch your bare feet on them
Bed casters that protrude
Stayed 1 night in Feb 2025

10/10 Excellent

JOE

Stayed 3 nights in Feb 2025

4/10 Poor

Natalie Ann

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The receptionist gave us a warm welcome and was very attentive but we felt our stay went a little down hill after this. There was a very loud man walking around the hotel shouting and swearing we weren’t sure if he was a staff member or guest as he was using cleaning supplies. The spa and gym area was very dissapointing. The male changing rooms had no cubicles for changing, the gym was packed and you couldn’t get on any equipment. The pool area was not set up for a spa/relaxation area as you might expect when it is advertised as a spa hotel, it was noisy and very open to being looked at by all the male gym users that made you feel very uncomfortable. The sauna was out of order. We had children running up and down our corridor very early and then a cleaner starting hovering and cleaning adjacent rooms at 9am. Fair to say we did not have a relaxing stay and could not sleep in. The staff at the bar area could use some training using the coffee machine. The first staff member that took my order said he didnt know how to make a latte so bare with him it might be bad, then handed us to another staff member who had to make our drinks twice because she said she did it wrong. I would not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and kind, very clean and comfortable. Bathroom was quite small.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk - enjoyed the gym with its diverse range of equipment for cardio and strength - the breakfast was a generous option
Stayed 1 night in Jan 2025