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Noboribetsu Grand Hotel

3.5 star property

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Photo gallery for Noboribetsu Grand Hotel

Hot springs
Hot springs
Hot springs
Hot springs
Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

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Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪9 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬

Room options

View all photos for Japanese Style Room 43

Miscellaneous

Japanese Style Room 43

  • Sleeps 5

View all photos for Western Style Room with Open-air Bath

In-room safe, free WiFi, bed sheets

Western Style Room with Open-air Bath

  • Sleeps 2

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 779 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 514 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room with Open-air Bath

Spa

Japanese Style Room with Open-air Bath

  • Sleeps 4

View all photos for Western Style Twin Room

In-room safe, free WiFi, bed sheets

Western Style Twin Room

  • Sleeps 2

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Special Room

Miscellaneous

Japanese Style Special Room

  • Sleeps 5

View all photos for Japanese Style Room 15 or 16 Mats

Miscellaneous

Japanese Style Room 15 or 16 Mats

  • Sleeps 8

View all photos for Japanese Western Style Room

In-room safe, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 4

View all photos for Accessible Twin Room

In-room safe, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Western Style VIP Room

Miscellaneous

Western Style VIP Room

  • Sleeps 2

View all photos for Japanese Style VIP Room

Miscellaneous

Japanese Style VIP Room

  • Sleeps 5

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room With View Bath

In-room safe, free WiFi, bed sheets

Twin Room With View Bath

  • Sleeps 2

View all photos for Suite With View Bath

In-room safe, free WiFi, bed sheets

Suite With View Bath

  • Sleeps 2

View all photos for Superior Hollywood Twin

In-room safe, free WiFi, bed sheets

Superior Hollywood Twin

  • Sleeps 2

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 8

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

About the neighborhood

Noboribetsu

Located in Noboribetsuonsencho within a short walk of Jigokudani, Noboribetsu Grand Hotel is within a mile (2 km) of other popular sights such as River Oyunuma Natural Footbath. This 241-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 miles
  • Jigokudani - 9 min walk - 0.5 miles
  • Noboribetsu Bear Park - 12 min walk - 0.7 miles
  • River Oyunuma Natural Footbath - 19 min walk - 1.0 mile
  • Dai-ichi Takimoto-kan - 9 min drive - 5.1 miles

Getting around

  • Noboribetsu Station - 7 min drive
  • New Chitose Intl. Airport (CTS) - 59 min drive

Restaurants

  • ‪レストラン リバティ - ‬3 min walk
  • ‪ミルキィーハウス - ‬4 min walk
  • ‪満腹亭 - ‬12 min drive
  • ‪Pizzeria Astra - ‬3 min walk
  • ‪温泉市場 - ‬5 min walk

About this property

Noboribetsu Grand Hotel

Guests of Noboribetsu Grand Hotel enjoy a sauna, an arcade/game room, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a banquet hall and a vending machine.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

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9.2 out of 10, Wonderful, 1,385 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 1 year old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 4400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: JPY 4400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Frequently asked questions

Is a free cancellation option available at Noboribetsu Grand Hotel?

Noboribetsu Grand Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Noboribetsu Grand Hotel?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Noboribetsu Grand Hotel on Apr 9, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Noboribetsu Grand Hotel?

This hotel is situated in Noboribetsuonsencho within a short 8-minute walk of Jigokudani and also 16 minutes on foot from River Oyunuma Natural Footbath. You'll also find Shikotsu-Toya National Park and Dai-ichi Takimoto-kan within a short drive.

Will I be able to park at Noboribetsu Grand Hotel?

No, there isn't parking at this hotel.

Does Noboribetsu Grand Hotel feature a casino on the premises?

No, Noboribetsu Grand Hotel doesn't have a casino.

Will I find an indoor pool at Noboribetsu Grand Hotel?

No, there is no indoor pool at this hotel.

Is Noboribetsu Grand Hotel good for couples?

There are many amenities for couples at this hotel, including a restaurant and hot springs plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Noboribetsu Grand Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Noboribetsu Grand Hotel feature a restaurant that includes a breakfast menu?

No, Noboribetsu Grand Hotel doesn't have a restaurant that serves breakfast.

Will Noboribetsu Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Noboribetsu Grand Hotel though service animals are welcome.

Are there connecting rooms at Noboribetsu Grand Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Noboribetsu Grand Hotel?

No, there aren't any guestrooms with balconies at Noboribetsu Grand Hotel.

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 600 reviews
Rating 8 - Good. 245 out of 600 reviews
Rating 6 - Okay. 56 out of 600 reviews
Rating 4 - Poor. 16 out of 600 reviews
Rating 2 - Terrible. 13 out of 600 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

WAI YEE

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet dinner
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a beautiful area; excellent Kaiseki dinner & breakfast buffet; outdoor onsen with beautiful view; able to walk to small town for shopping/dining
Stayed 1 night in Oct 2025

6/10 Okay

Lai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & comfortable. However, buffet dinner was underwhelming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yoshie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Japanese style room. It’s a great cultural experience. The setting is not for everyone, since almost everything is on the floor. But we enjoyed it and having a lot of fun taking pictures. It’s a 5 minutes walk from the Hell Valley and the shopping street. Some of the great trails to walk around the lakes and to the foot bath stream. Lots of options for breakfast buffet.
Stayed 1 night in Oct 2025

2/10 Terrible

Diana

Stayed 1 night in Oct 2025

8/10 Good

Linda, Glendale

Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice and clean. Layout was good with the onsen
Stayed 2 nights in Sep 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, amenities
Helpful, friendly staff, decent size room and bathroom, beautiful outdoor onsen, nice quaint neighborhood.
Stayed 4 nights in Sep 2025

10/10 Excellent

Janet Ho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

6/10 Okay

Phiroz

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Leigh Anne

Liked: Cleanliness, staff & service
Outdoor onsen very nice. Property needs some updating.
Stayed 3 nights in Aug 2025

6/10 Okay

Yi Ching

Stayed 2 nights in Aug 2025

6/10 Okay

Janelle

Traveled with family and small children
Liked: Amenities
The Japanese style room did feel old and not particularly clean, the bathroom smelled bad. Sulfur smell in the room was too strong from the hot springs. No one was very friendly and I just felt out of place staying here as an American. Buffet was just weird, not very good, and extremely overpriced. Onsen was an experience though.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice although a little dated.

Nice place with kind and helpful staff, although very limited English. The room and facilities are a little dated. Breakfast was expensive, but sumptuous, although a little tough for vegetarian westerners. Nice Onsen.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The onsen was lovely and staff were very accommodating and kind. We were in a traditional room which had broken cabinets and in need of repair and renovation. There was only one coin laundry machine which is surprising for such a large hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return.
Stayed 1 night in Jun 2025

8/10 Good

Siang Kwang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was fast & easy and the staff are friendly & helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsen facility was superb. Staff service at the dining hall could be better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Beate, Bowling Green

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent.
Stayed 2 nights in May 2025

6/10 Okay

Quinn

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was pretty worn and the floor had several stains
Stayed 1 night in May 2025

8/10 Good

Yu

Stayed 4 nights in Mar 2025

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