Best Western Colonel Butler Inn

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Colonel Butler Inn

Front of property - evening/night
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Sports bar
Lobby
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Lincoln & Welland Regimental Museum
    ‪3 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪19 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the neighborhood

Niagara-on-the-Lake

Located in Old Town Historic District, Best Western Colonel Butler Inn is a leisurely stroll from sights such as Niagara River Gorge and Lake Ontario. This 26-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.2 miles
  • Museum of the Paranormal - 15 min walk - 0.8 miles
  • Jackson-Triggs Winery - 16 min walk - 0.9 miles
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 25 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 69 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive

About this property

Best Western Colonel Butler Inn

Guests of Best Western Colonel Butler Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Additional amenities include a computer station, express check-out, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

What's there to see close to Best Western Colonel Butler Inn?

This hotel is situated in Old Town Historic District within a short 13-minute walk of Lake Ontario and also 18 minutes on foot from Jackson-Triggs Winery. You'll also find Niagara River Gorge and Niagara-on-the-Lake Golf Club less than a mile away.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on Mar 30, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Colonel Butler Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Colonel Butler Inn include a casino at the property?

No, Best Western Colonel Butler Inn doesn't have a casino.

Is there an indoor pool at Best Western Colonel Butler Inn?

No, there is no indoor pool at this hotel.

Is Best Western Colonel Butler Inn a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a fireplace.

Are there hot tubs at Best Western Colonel Butler Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Colonel Butler Inn have a restaurant with a breakfast menu?

Yes, Best Western Colonel Butler Inn serves free continental breakfast at Butler's Bar each morning.

Does Best Western Colonel Butler Inn allow pets to stay free of charge?

No, pets aren't allowed at Best Western Colonel Butler Inn.

Are there connecting rooms at Best Western Colonel Butler Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Colonel Butler Inn?

The closest major airport to Best Western Colonel Butler Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (40 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is around 28.4 mi away.

Can I book a room with a balcony at Best Western Colonel Butler Inn?

No, there aren't any guestrooms with balconies at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Colonel Butler Inn.

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 620 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Always friendly checlin and a clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Chris yue ning

Traveled with family
Traditional hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Renae

Always a great stay. Clean, friendly staff, quiet! Delicious continental breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

lauro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our expectations were met, and it is good value for the money.
Stayed 1 night in Dec 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu had good variety and consistency in replenishing
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Property conditions & facilities
It was a great stay after a show at the Shaw Theatre. The rooms were large and spacious and had all of the amenities required.
Stayed 1 night in Dec 2025

10/10 Excellent

Jody

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, amenities
The room was spotless and smelled of clean sheets. The hotel itself was also very clean. Breakfast was good quality but could have more options. We will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless Great experience Good breakfast setup
Stayed 1 night in Nov 2025

10/10 Excellent

Katja

Stayed 1 night in Nov 2025

10/10 Excellent

Barb

Stayed 2 nights in Nov 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: quiet, nice workout space, clean, friendly staff, free parking Cons: tv reception poor, no shuttle to Main St shopping/dining area....its a good mile walk, which we liked, but not everyone could do that and parking is expensive in town.
Stayed 2 nights in Nov 2025

8/10 Good

Alfred

Stayed 2 nights in Nov 2025

10/10 Excellent

Zorica, Etobicoke

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and next door to a sports bar with good food.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast and lots of parking. The Christmas decorations were well done too.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent propert
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Traveled with partner
Check in was quick and easy. Room was clean and spacious. An in room microwave would have been nice and some meat at breakfast would have added value. Overall, a very pleasant experience !
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie, KELOWNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel as a very affordable place to stay in Niagara on the Lake, easy walk to the main street and a couple of good eating options close by. Friendly staff, the room was as described and had nice crisp white sheets and a comfy bed, free continental breakfast was plentiful and the breakfast room was well set up and spotlessly clean. The hotel kindly let us park our car for the day in their carpark, while we were out wine tasting on the day we arrived.
Stayed 1 night in Nov 2025

6/10 Okay

Todd

Traveled with family
Be careful to not get the room near the kitchen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely. Very helpful and courteous staff. A good option for Niagara wine country.
Stayed 1 night in Nov 2025