BB Hotel Nha Trang3.5 out of 5.0
BB Hotel Nha Trang3.5 out of 5.0
Recent guest reviews
We had 3 days stay here. This room very beautiful, clean. Breakfast is delicious. Nha Trang city very beautiful The staff reviewed for me tours 3 island.It’s very interest and helpful and friendly. I’ll stay here agian
Unique architecture hotel with black and white colout. Staffs are friendly, esppecially sales team. Located bustle and hustle area of Nha Trang city. Breakfast is so delicious. Rooms area bit pretty. We requested honeymoon for our trip and it a big suprise for us when we came.
Spent over 10 days there to write and chill, I was blown away by the hospitality I received. The accommodation was perfect in comforts and location, the staffs with warm personalities, extremely helpful tips and suggestions. Definitely changed my experience in Nha Trang for the better. Will definitely come back, thank you!!
It's been a wonderful night at the hotel. I booked a suite on 23-24/03/2019 to celebrate my boyfriend's birthday. Check-in time is 2pm but I had to prepare for my decoration so I asked the hotel for my early check-in and they allowed me to check-in early without any extra cost. Beside, they decorated our room with roses. The staffs were very friendly and kind. During my preparation, I borrowed them many things but it came quickly with a very good attitude. There was a male receptionist who helped me to carry all my stuffs and my other requests. I love the room and all facilities. The price is reasonable in Nha Trang – a tourism city. They also include a free breakfast. Food is quite good but not so diversified. The view is good and I love they way they located the bath tub. I had a wonderful experience there and I hope to come back soon.
We stayed here for 2 nights, staff is very friendly and responsive. Our a/c leaks and they had it fix right away, room is very clean and beach is only a block away. The free breakfast was very nice and it has a lot of variety. We would stay here again!
It’s 11.30pm and I just can’t sleep. This hotel is nice enough. Facilities are fine. Every single appliance and lamp is unplugged when you arrive, which is annoying, but other than that, it’s fine. But the stink of old cigarettes is revolting. Just revolting. There’s ashtrays in the hallways and they allow smoking in the rooms. Unfortunately the aircon is not strong enough to help filter the smell.
The hotel was nice but nothing to rave about. The room was good size and aircon was great. On arrival the staff took our passports and said we would get them back when we left I understand taking a copy but keeping them. The staff didn't speak amazing English so was hard to get across what we wanted. The halls smelt of smoke however it was a non smoking hotel. The shower leaked through the bathroom as it was all open. It was ok for a couple of nights but wouldn't want a long stay.
I had a good stay at the B+B hotel over five days and had a really restful trip in Nha Trang. The large room I had was simply great value for the price - beds were so comfortable, especially the soft pillows and duvet, and the bathroom had a nice, small tub to relax in with a bubble bath in the evenings after a hot day. Breakfast was a good, reasonable selection every morning and the menu changed every day so even after 5 days, I did not get tired of the menu. Although the hotel is listed as 4-stars, I think the reception staff needs either more senior staff or to be trained better in terms of overall customer service and most importantly, to understand and speak better English. I think there was only one staff at reception who can easily converse and attend to enquiries in English. I also had problems with the cable TV channels which was automatically translated to Vietnamese from English, so it took a day for them to figure out the TV settings after much request. Overall I would recommend this hotel, staff was friendly and they do try their best to accommodate requests although sometimes it takes a little more persistent requests and for them to figure out small details.
The hotel is very newly built and the facilities are quite amazing. Nevertheless, I would honestly rate this hotel a 0 or negative if I could. They try to nickel and dime you every step of the way. A 4 star property with truly 0 star service. Staff is extremely rude. Will walk you guys through our experience: 1. We arrived quite early in the morning (about 6.30-7am) on a train. We understand it is too early to check in. However, they said that our room was ready since previous guests had checked out. But they would only allow us to check in if we paid half day's room rate. We did not want to do this since we had diving training at 11am so they refused to let us even sit at the reception area. We were asked to go to the pool area.. 2. After diving when we checked in we were given our room which didn't have any windows. When we asked the guy at the reception yells on the phone: "Your room is what you pay for on booking..". I asked follow up question when he rudely hung up because he had another call. I lost my patience and told him this is no way to speak to a customer and hoped things would get better. 3. When we were trying to check out they took nearly 15 minutes to do so which delayed our diving. They then accused us of stealing one of their hand towels since one was missing. Absolutely unacceptable..We told them we only received one and after some argument we managed to resolve the dispute and checked out. We still needed to leave the luggage there since our bus was in the evening 4. On coming back from our final dives we asked them if we could use the shower near the pool. They said pool is free but the Steam and Sauna is not free. Since the shower is near the Steam and Sauna we cannot use it without paying. So we ended up taking the bus with all the salt on us and without a shower. Would not even recommend this hotel to my enemy. Stay away.
I used to stay in this cute hotel for 2 nights and I felt very satisfied about everything here. From the facilities to the receptionist, even the boss. Every people are very kind, friendly and always willing to help me if I have any difficulty. The room is very nice and clean as well. Definitely recommend this hotel if you're going to Nha Trang.
- Close to Tram Huong Tower and Nha Trang Night Market
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Tran Phu Beach, BB Hotel Nha Trang is within a mile (2 km) of popular sights such as Tram Huong Tower and Nha Trang Night Market. This 80-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
An LCD TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.
Built in 2016, the brand new BB Hotel Nha Trang features an outdoor pool, a sauna, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (VND 50000 per night)—also useful is an airport shuttle (available 24 hours) for VND 500000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 37 reviews