Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool
Reception
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hampton

Quality Inn Hampton - Newport News places you within 2 miles (3 km) of popular sights like Hampton Roads Convention Center and Hampton Coliseum. The 126 rooms at this hotel include coffee makers, flat-screen TVs, and soaking bathtubs.

What's nearby

  • Peninsula Town Center - 6 min walk - 0.4 miles
  • Spa Botanica Hampton - 1 min drive - 0.9 miles
  • Hampton Coliseum - 2 min drive - 1.1 miles
  • Hampton Roads Convention Center - 2 min drive - 1.1 miles
  • Sentara CarePlex Hospital - 3 min drive - 2.3 miles

Getting around

  • Newport News Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Wawa - ‬13 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Zaxby's - ‬4 min walk
  • ‪Mission BBQ - ‬17 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Quality Inn Hampton - Newport News

Guests of Quality Inn Hampton - Newport News enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Frequently asked questions

Are free cancellation options available at Quality Inn Hampton - Newport News?

Quality Inn Hampton - Newport News offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Hampton - Newport News?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Hampton - Newport News on Mar 8, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Hampton - Newport News?

This hotel is located in Hampton within a short 19-minute walk of Peninsula Town Center. You'll also find Hampton Coliseum and Boo Williams Sportplex within a short drive.

Is there parking available at Quality Inn Hampton - Newport News?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn Hampton - Newport News include a casino?

No, Quality Inn Hampton - Newport News doesn't have a casino.

Will I find an indoor pool at Quality Inn Hampton - Newport News?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn Hampton - Newport News?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as a seasonal outdoor pool and concierge services.

Does Quality Inn Hampton - Newport News have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Hampton - Newport News have a restaurant with a breakfast menu?

No, Quality Inn Hampton - Newport News doesn't have a restaurant that serves breakfast.

Will Quality Inn Hampton - Newport News allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn Hampton - Newport News though service animals are welcome.

Does Quality Inn Hampton - Newport News have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn Hampton - Newport News?

The closest major airport to Quality Inn Hampton - Newport News is Norfolk Intl. Airport (ORF), which is 18.7 mi away (32 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 8.1 mi away.

Are there rooms with balconies at Quality Inn Hampton - Newport News?

No, there aren't any guestrooms with balconies at Quality Inn Hampton - Newport News.

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 849 reviews
Rating 8 - Good. 141 out of 849 reviews
Rating 6 - Okay. 128 out of 849 reviews
Rating 4 - Poor. 136 out of 849 reviews
Rating 2 - Terrible. 243 out of 849 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Christopher, Glen Allen

All ok
Stayed 1 night in Nov 2025

4/10 Poor

Carter

Disliked: Cleanliness, amenities, property conditions & facilities
They did not put fresh sheets on the bed when we checked in. The prior guests sheets were still on the bed. I asked them to put down all new sheets and cases. They put down a new top sheet, but not new pillow cases or base sheet or blanket. The bathroom shower hadnt been cleaned in weeks. Never staying here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Nov 2025

2/10 Terrible

Malona

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room we were given was accessible from the parking lot not a problem. The problem was there were multiple cars in the parking lot with people hamging out in them. The car parked directly in front of our room door had knives visable in it. Get in the room it smelled like someone had just left smoking weed. The blankehad burn holes all in it the Tv stand/dresser looked like it hadn't been cleaned dirt all under the glass that sat on the dresser. Spider webs in the corners spider crawling on closet door. Mirror in the bathroom broke. Burn marks on toilet seat. Shower walls and soap holder dirty like they hadnt been cleaned.Vent in bathroom moldy and broke. All out dirty and and very unsafe.
This is the dirt under the glass where the TV is
The burns in the blanket
Spider web possible nest
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No available equipment to transport luggage to your room. I was told you are to leave your luggage in the car then get room key and drive luggage to the room I explained I had taken a Uber. It only gets worse My husband pushes a walker they placed use in a smoke odor room on the other side away from the front lobby we couldn’t look at another room because it took a minute for elevator to move and it smelled like urine I asked if we could be put in another room on the first floor we were told later when asked about change later it was a different front desk employee he was unable to communicate he did not speak English kept telling me tomorrow there’s a lot more think you get the message what an experience
Stayed 3 nights in Nov 2025

2/10 Terrible

Evyan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Requested non-smoking rooms the room reeked of stale cigarettes smoke, the sheets on the bed had cigarette hole in them and not looking clean also the pillow where filthy yellow with stains on them with all this making it impossible to stay at this hotel
Old sheets with cigarettes holes
Yellow stains on pillows also room smells like stale cigarettes  we requested two non smoking rooms
Cigarettes holes in sheets
Stayed 3 nights in Nov 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome
Stayed 3 nights in Nov 2025

4/10 Poor

Trevan

Bedding had stains, the bathtub was horribly stained by years of floor mat use(which was missing for some reason)
Stayed 1 night in Nov 2025

6/10 Okay

Erica

Traveled with partner
The room was ok, not awful but not great. I booked an accessable room with walk in shower but once I arrived they stated they no longer had that room available so I had to get a room with a bath and shower combo, not great for someone with lower back issues. They did have complementary breakfast and I can say the apple juice is awesome. The only other issue I can say is at checkout they did not give me any type of receipt and that really worried me.
Stayed 3 nights in Nov 2025

2/10 Terrible

Colunteya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel was great. I understand that this is an older building; however, the rooms should not reflect this, and they did. The room had lots of dust buddies and lint bugs. We had to go and purchase new linen because of the uncertainty and the uncleanliness of the room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jayveon Major

Stayed 2 nights in Nov 2025

10/10 Excellent

Danilo

Stayed 1 night in Nov 2025

2/10 Terrible

Nosa

Disliked: Amenities, property conditions & facilities
This place is absolutely terrible very dirty and poorly maintained. I went during Hampton University’s Homecoming, and it honestly felt like they treated guests this way on purpose because it was an HBCU event. They decided to treat their customers like filth during Homecoming weekend. I will never in my life stay in this godforsaken place again. They need new management and cleaners ASAP. Do yourself a favor and stay far away.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bruce

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did what they could, but the rooms were poorly maintained. They had obviously been painted recently but who every did the job was very good. The bath tubs were painted but the paint was peeling and the bed looked like it had been slept in and the covers just pulled back up without changing. I was shown three rooms to choose from and the time being late, I just took the best of the worst. I didn't stay the second night.
Stayed 2 nights in Oct 2025

8/10 Good

Charmees

Liked: Cleanliness, staff & service
It was good
Stayed 1 night in Nov 2025

2/10 Terrible

Katrina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy!!
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Todd

Stayed 1 night in Oct 2025

2/10 Terrible

Scott

Stayed 1 night in Oct 2025

2/10 Terrible

LaCandice

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms were nasty & unsanitary bloos stains on sheets tub filfthy
Stayed 1 night in Oct 2025

2/10 Terrible

Livaughn

Disliked: Cleanliness

Close and Renovate This Place—Horrible!

This place needs to close and undergo a complete renovation. Front desk folks were nice, but seemed confused and were hard to understand. No receipt at checkout; located right next to major road—LOUD!; neighbors (long-term?) sitting outside of door talking loud until after 11pm; dead roach (HUGE!) outside of room upon arrival, live roach visiting dead roach (later), then live roach squished nearby (still there after I left); filthy tub; no hot water and low water pressure in sink; no drain stoppers; bad odor; leftover dirty washcloth in shower and many hairs in tub and wall; dirty shower curtain; furniture badly worn; closet door peeling apart; walls in need of repair; some hotel hangers in closet and some from dry cleaners; no room cleaning. Just repugnant and unsanitary!
Stayed 2 nights in Oct 2025

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Although the staff was nice the property was filthy. There were people hanging around out side and the room was disgusting. Stained bedding, dirt on the walls, and the shower was horrendous. I ended up calling a friend to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Stayed 2 nights in Oct 2025