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Waterside Hotel

3.0 out of 5.0

Recent guest reviews

Recently stayed in the waterside hotel, we had arrived early & we where very lucky to have room ready at that time. (10am) Rooms basic, but clean & tidy. Staff extremely helpful & friendly. Very reasonable priced with loads of bars & restaurants close by. Bus stop just around the corner, everything was very convenient, will definitely use this hotel & recommend it to others.

The Waterside Hotel is in a great location, being close to the River Tyne promenade (hence its name) and iconic Tyne Bridge, as well as a short walk from the shops and the city centre. The hotel has its own car park directly opposite the hotel, although you do have to pay £7 a night for the privilege to park there. Tickets can be bought from the reception, which you then have to display in your car windscreen. The hotel has its own bar which is open until late, and breakfast is served in the cafe below the reception area. The breakfasts are fantastic and good value (if they are not already included within the hotel room's price). Also wi-fi is free in all areas of the hotel and cafe. My room was decent with a modern feel to the room and air con, which was needed during my visit in Newcastle. Note that if you get a room on the front, the traffic from the main road can get noisy at peak times, but that is only a slight gripe on a nice room. Finally the reception staff were very warm and welcoming, and incredibly helpful. I would certain return back here for another stay in the future.

I stayed one night, the bed was comfortable, the bathroom as great, with a bath and a great powerful shower. The room was really quiet despite being central. All in all, it surpassed my expectations, given the very reasonable cost - 50 pounds for the night.

Lovely hotel close to everything..walking distance to main shops..friendly staff...comfy beds with decent sized rooms..reception staff very helpful and there is a bar downstairs...will be back for sure!!

A mate and I stayed one night at Waterside Hotel - and it is a relatively does what it says on the tin place, cheap for a big city, with good beds and good showers. If anything I'd say a bit outdated, but that was about it, no major complaints. Lovely staff. Recommended however, get the breakfast that comes with it as part of a deal with the cafe next door, we thoroughly enjoyed that, as it is a have whatever you want off the menu, even if it exceeds what you paid for the breakfast!

Basic hotel with excellent customer service. Very friendly staff who accommodated an area for our friend to get ready in as check in is 3pm (strictly adhered to). They looked after our bags though. No I wouldn't go here for a romantic weekend with my hubby but for a cheap place to place your head after a night with the girls it was fab. Comfy bed, clean room andlate check out. The room was hot but we were in a heat wave...what do you expect?? We'd defo stay again. Good location although we didn't have brekkie there we went to weatherspoons sitting in the sun overlooking the bridges

First visit to newcastle and I stayed in this hotel for 2 nights.... got confused finding it at first as it has a small entrance door....The room was okay... i got a double room booked for myself... the room was bit dark with a small window with no view......but the room was clean and had a fan aswell. toilets were clean and was good but my bathroom sink was blocked which was then solved soon as I reported it to the reception. Friendly people and nice ambience ...if I ever had to go to newcastle, will stay in this place .... Thankyou for making my stay nice and pleasant

My partner and I stayed here for 2 nights while in Newcastle house hunting. We picked the hotel because we were on a budget and it's photos looked good for the price! Firstly, the good stuff; all the staff were friendly, the hotel is in a fantastic location on the quayside and it's reasonably quiet. It also has good wifi and the rooms are a good size. Unfortunately there were also some things that let it down. When we arrived we were given our room key and entered a room that was completely unmade. It was dark and dingy and the duvet and pillows were strewn over the floor. After checking at reception, we'd been given the keys to the wrong room. Second room overlooked the quay and was made up this time! It was a good size with a nice bathroom and big shower. The room itself was a little run down and in need of a revamp but I guess that's what you get when you go budget! The main issue however was the mattress- it was old, painfully uncomfortable, it collapsed in the middle and was riddled with broken springs. We managed to sleep but we are both leaving with our backs in agony! In all, it's fine for a budget stay but I think I would spend a little more next time if only to get a good nights sleep!

Spent Saturday night here at the cost of £105 which was not good value for money. The staff were all lovely but the room cried out to be refurbished/ painted ! The room was very small with a small window. Thank god for the fan that had been left in the room. One of my main concerns was we arrived early and said we were checking in later and could we leave our luggage? Without asking our name we were told yes no problem at all and was told to put our bags in an unlocked cupboard behind reception. I would have thought security would have been a little tighter with what is going on in the world. The night receptionist was lovely and got us a drink with no problem. I honestly think you would have a better/ cleaner room staying at the travel lodge or premier in and if booked in advance would get it cheaper than £105 for room only. Our second night in Newcastle we checked into the Mal Maison which is in a different league all together and do excellent rates for a Sunday .... £70 including breakfast with a beautiful room overlooking he Millenium bridge.

We returned to this hotel again for an overnight stay having found it quite satisfactory the last time. We parked the car in the carpark and then went to reception to check in and get the ticket for the car. We had learned from last time that this is easier than parking on the pavement outside the hotel and then having to do a "U" turn in all the traffic. The staff on reception were just as friendly and welcoming has last time we visited. We were given a room on the top floor, not large but adequate, the bathroom appeared to have had a recent refurbishment, just a shower but a good big one.The room was clean and the bed comfy. The only "complaint" was that the curtains are very thin and do not stop any light coming through. We had booked breakfast in the package as last time it was very good. However things have changed, you are now given a voucher to go into the cafe below the hotel. It appears to be a "hard rock" cafe with "distressed furniture", lots of band posters etc on the walls. We found having to listen to Black Sabboth at quarter to nine in the morning was not something we enjoyed. The food was a choice of full english or various pancakes or french toast with fillings plus tea or coffee, we chose the toast and the pancakes both of which were nicely presented. However the next couple to arrive were shown to a table that had not been properly cleaned and no effort was made by the waitress to clean it. I would say if you are young and enjoy this kind of atmosphere then you would like it but for us it was not to our liking. There is a Weatherspoons just across the road, or other cafes quite near. But will we be back to the Waterside, yes, just remember it is 3 * not 5* this is reflected in the price for the location with parking

48-52 Sandhill Newcastle-upon-Tyne England

Hotel highlights

  • Steps from Castle Keep and Tyne Bridge
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Laundry facilities

Waterside Hotel is adjacent to popular attractions such as Castle Keep and Tyne Bridge. The 24 rooms at this 3-star hotel include coffee makers, TVs, and premium bedding. It's in central Newcastle-upon-Tyne and also a short walk from Quayside and Gateshead Millennium Bridge.


For your convenience, a full breakfast is served each morning for a fee. At the end of the day, relax with a drink at the bar/lounge.


The 24 rooms are individually decorated and have an array of amenities, including coffee makers, free newspapers, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Desks are also standard.

Property features

Guests of Waterside Hotel enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is offered for GBP 7.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Room options

Classic Double Room

Full 1 | Sleeps 2

Classic Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 412 reviews