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Mercure Newcastle

4.0 star property
Upscale hotel near Newcastle Civic Theater

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Photo gallery for Mercure Newcastle

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Exterior
Restaurant
Exterior
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Popular LocationNewcastle Civic Theater11 min walk
  • Popular LocationNewcastle Beach6 min drive
  • Popular LocationJohn Hunter Hospital9 min drive
  • AirportNewcastle, NSW (BEO-Belmont)27 min drive

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Newcastle, an IHG Hotel
Breakfast included
Free WiFi
Air conditioning
Gym
9.2 out of 10, Wonderful, (859)
The price is $119
per night
$131 total
includes taxes & fees
May 25 - May 26
Holiday Inn Express Newcastle, an IHG Hotel

About the neighborhood

Newcastle

Located in Newcastle West, Mercure Newcastle is a leisurely stroll from popular sights such as Newcastle Civic Theater and Newcastle Museum. This 131-room, 4-star hotel has a restaurant and 24-hour room service, along with an outdoor pool.

What's nearby

  • Newcastle Civic Theater - 11 min walk
  • Newcastle Showground - 3 min drive
  • Merewether Ocean Baths - 6 min drive
  • Newcastle Beach - 6 min drive
  • John Hunter Hospital - 9 min drive

Getting around

  • Newcastle Interchange Station - 9 min walk
  • The nearest major airport is Newcastle, NSW (NTL-Williamtown): 23-min drive, 16 mi/25.8 km.

Restaurants

  • McDonald's - 2 min walk
  • KFC - 3 min walk
  • The Happy Wombat - 4 min walk
  • Rum Diary Bar - 6 min walk
  • Sherwood Coffee Bar - 5 min walk

About this property

Mercure Newcastle

Upscale hotel near Newcastle Civic Theater
Renovated in 2023, Mercure Newcastle offers an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for AUD 16 per night. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
Guests can expect free wired internet and 40-inch Smart TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Are free cancellation options available at Mercure Newcastle?

Mercure Newcastle offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Newcastle?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Mercure Newcastle on Jun 10, 2024 start from $85.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Newcastle?

This hotel is situated in Newcastle West within a short 11-minute walk of Newcastle Civic Theater and also 9 minutes on foot from Newcastle Civic Park. You'll also find Newcastle City Hall and Newcastle Museum less than a mile away.

Is parking available on site at Mercure Newcastle?

Yes, parking is offered for AUD 16 per night with in/out privileges.

Does Mercure Newcastle have a casino at the property?

No, Mercure Newcastle doesn't have a casino.

Will I find an indoor pool at Mercure Newcastle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Newcastle?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Newcastle?

No, there isn't a spa tub at this hotel.

Does Mercure Newcastle have a restaurant with a breakfast menu?

Yes, Mercure Newcastle serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Newcastle allow pets to stay for free?

No, pets aren't allowed at Mercure Newcastle though service animals are welcome.

Are there connecting rooms at Mercure Newcastle?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mercure Newcastle?

The closest major airport to Mercure Newcastle is Newcastle, NSW (NTL-Williamtown), which is 16 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Mercure Newcastle?

No, at Mercure Newcastle, there aren't any guestrooms that list a balcony.

Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 205 out of 1002 reviews" "
Rating 8 - Good. 389 out of 1002 reviews" "
Rating 6 - Okay. 241 out of 1002 reviews" "
Rating 4 - Poor. 110 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nadine

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely. Value was good. Beds comfy but the bathroom had hair in the bath and in the floor, even after we asked the hair be cleaned up it was only partially cleaned up.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
I thought being a Mercure it would be a much nicer room and pool looks great in pics but different in reality.
Stayed 3 nights in Jan 2024

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Clean room and linen. Friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Dirty fridge, air con panel full of dust, bathroom not properly cleaned
Stayed 2 nights in Jan 2024

4/10 Poor

RIA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Mecure has a reputation of being an above average accommodation, well it was not, stained carpets along the hall ways, shower was inside the bath which the sealant was yellow and cracked, just a below average room, wont be back
Stayed 2 nights in Jan 2024

4/10 Poor

Jodie

Traveled with group
Disliked: Staff & service
Originally booked 1 night through Wotif. Tried to book an extra night through the hotel but the staff was very unhelpful. Then tried to book the extra night through Wotif but the only way to do it was to cancel the original booking and rebook. The hotel would not waiver the cancellation fee even thou I was rebooking on the spot for 2 nights not 1. Booked my extra night in another hotel so they lost out. Also states on Wotif that parking is available. When I arrived I was told no parking available as the car park was full. Only option was to park on the street which there was no parking or across the main road and up a side street. The room was noisy due to the traffic. The buffet breakfast was less than ideal. And the staff on the front desk were rude. Will definitely not be wasting my money to stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Close to honeysuckle dining opportunities and clean and comfortable space
Stayed 1 night in Dec 2023

6/10 Okay

Lashawn

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It’s have been amazing stay over few nights
Stayed 2 nights in Jan 2024

2/10 Terrible

Beth

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room was noisy. The bathroom old and not well maintained. When draining the bath the bath water came out floor waste and soaked the carpet. The staff were helpful but not a good experience
Stayed 2 nights in Jan 2024