This property is complete failure in my opinion and not suited to any business person that needs to use the internet for work . The WiFi did not work, the doors lock you out . I had to wait out for several hours with very rude staff not assisting you . The place gets a complete zero in my rating
Nice and clean the room was very comfortable. Close to take out restaurants and stores.
The hot water was only lukewarm on the second evening and third morning. The cable tv signal would intermittently cut out for a minute or so.
Clean room, breakfast included, servers and cook very customer service oriented, and ample parking.
Great location! Right off the Garden State Parkway.
The staff was friendly and super responsive. The light around the bathroom mirror was fantastic. It was like having a key light on a movie set. Very easy to apply make-up. I would definitely stay there again.
No fridge and microwave Beside that everything was excellent
Well the front desk manager I feel like was Very mean. The whole purpose of us staying at the hotel pool. We my family gets there and they say oh no it isn’t working. I asked him why did he not call us to let us know he said you don’t have to stay here there is another hotel down the street. If it wasn’t for my 13teen year old sister I would have called the cops on this man. But instead I Paid for my room and kept it moving before I lost it all by slapping this man. Freaking jerk. Thanks holiday inn. I might get an attorney
Hotel was clean. The outdoor pool was beautiful. They have a lounge and full service restaurant on site. Breakfast was delicious. Room service is also offered
My bed was not made or the towels replaced after the first night. Obviously the maid forgot my room. I called the desk just to get an additional towel and 2 hours later I had to go to the front desk to get it myself.
Very clean friendly service. Moe front desk is the best. He is always happy to see us and he is knowledgeable and accommodating.
Convenient location, free and easy parking. I was on my way, arrived late and left early. I would stay there again.
Hotel was kept modern and cleanliness of the entire facility.
Great customer service and very polite!!! Most definitely I will be staying in the near future!!
Located in Madison Hill within a short walk of Hyatt Hills Golf Course, Holiday Inn Clark - Newark Area, an IHG Hotel is within a few miles (5 km) of other popular sights such as Union County Performing Arts Center. This 3-star hotel has 192 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
All 192 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Free weekday newspapers, free local calls, and safes are also available.
Holiday Inn Clark - Newark Area, an IHG Hotel features free WiFi in public areas, conference space, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
This property is complete failure in my opinion and not suited to any business person that needs to use the internet for work . The WiFi did not work, the doors lock you out . I had to wait out for several hours with very rude staff not assisting you . The place gets a complete zero in my rating
Thank you for staying with us!
Thank you for the rating. We are so glad to see we could provide you with a perfect stay and we hope to welcome you back once again.
Hello, Thank you for your kind review, we hope you will stay with us again in the near future.
Nice and clean the room was very comfortable. Close to take out restaurants and stores.
Thank you for staying with us! We hope to see you again in the future.
The hot water was only lukewarm on the second evening and third morning. The cable tv signal would intermittently cut out for a minute or so.
Good Afternoon, I apologize for the inconveniences you experience during your stay. I wish we were notified of these concerns while you were here, we definitely would of corrected them. Please feel free to give us a second chance to wow you with our outstanding service.
Clean room, breakfast included, servers and cook very customer service oriented, and ample parking.
Thank you for taking the time to rate and review us. We are delighted you had a great experience with all aspects of our service.
Great location! Right off the Garden State Parkway.
Hello JQ, Thank you kindly for the five-star review and rating. We are glad that our location is convenient for you and we appreciate the review.
The staff was friendly and super responsive. The light around the bathroom mirror was fantastic. It was like having a key light on a movie set. Very easy to apply make-up. I would definitely stay there again.
Hello, Thank you kindly for the review and rating of your experience. We are delighted that you had a great experience with our staff and the room and we look forward to accommodating you in the future.
Thank you kindly for taking the time to rate us. We appreciate it and we hope to accommodate you again in the near future.
So sorry to hear about your experience. I wish you had contacted the hotel before you checked out. Or left your contact information so I could have reached out to you.