Free shuttle to airport only starts running at 2 pm, checkout is noon, so be prepared to pay for your return trip by taxi. It did pick me up at the airport in the evening.
Customer service was what I liked the most! They made me feel welcomed and most importantly appreciated. During this pandemic I visited many essential businesses with mask & gloves on and they treat you nasty as if your infected. Here everyone took precautions but was very pleasant. I give this location 5 stars, recommend this location for anyone that wants to be comfortable and I’ll be visiting this location more. Thank you everyone at the Hampton Inn.
I loved how the manager have many other guest but addressed me by my name the next morning. It felt good. Was shown great hospitality. Everyone I connected with was very nice. I’m all for customer service.
I was led to understand that we could leave our car there for free while traveling. I was informed, rather brusquely, by the staff at check in that it was only free while we stayed there. She was very pushy about getting money from us for the days we were planning to leave the car. I’m not sure where the misunderstanding came from, possibly Orbitz, but it was an unpleasant experience. The hotel itself was very nice.
Well the staff was very rude when I called to check the Reservation in the front desk had call orbitz to get that stuff taken care off
Clean facilities and room, great customer service during check-in and checkout, and free parking and wifi. Many ofvthe hotels near the airport charge for pa3.
Breakfast was good, location was close to airport and had a shuttle that runs every 30 minutes
Front desk and shuttle driver extremely friendly and helpful.
Good beds, breakfast and clean towels, good checkin and front desk
Lots of choices for breakfast. Free parking. No restaurant , no bar. Quiet and comfortable
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Good shuttle service to EWR - Newark airport. Not too far from Jersey Gardens shopping mall which has some good quality items at good prices.
Proximity to the airport is great. Was doing business over on Staten Island and getting back and forth on the highways as very easy. The hotel is close to Elisabeth NJ and there were some good places to eat there.
Located 3 mi (4.9 km) from Jersey Gardens Outlet Mall, Hampton Inn Newark-Airport, NJ is within a 10-minute drive of other popular attractions like Military Park. This 151-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast.
All of Hampton Inn Newark-Airport, NJ's 151 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. 25-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Hampton Inn Newark-Airport, NJ offers a fitness center, a meeting room, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Free shuttle to airport only starts running at 2 pm, checkout is noon, so be prepared to pay for your return trip by taxi. It did pick me up at the airport in the evening.
Customer service was what I liked the most! They made me feel welcomed and most importantly appreciated. During this pandemic I visited many essential businesses with mask & gloves on and they treat you nasty as if your infected. Here everyone took precautions but was very pleasant. I give this location 5 stars, recommend this location for anyone that wants to be comfortable and I’ll be visiting this location more. Thank you everyone at the Hampton Inn.
I loved how the manager have many other guest but addressed me by my name the next morning. It felt good. Was shown great hospitality. Everyone I connected with was very nice. I’m all for customer service.
I was led to understand that we could leave our car there for free while traveling. I was informed, rather brusquely, by the staff at check in that it was only free while we stayed there. She was very pushy about getting money from us for the days we were planning to leave the car. I’m not sure where the misunderstanding came from, possibly Orbitz, but it was an unpleasant experience. The hotel itself was very nice.
Well the staff was very rude when I called to check the Reservation in the front desk had call orbitz to get that stuff taken care off
Clean facilities and room, great customer service during check-in and checkout, and free parking and wifi. Many ofvthe hotels near the airport charge for pa3.
Breakfast was good, location was close to airport and had a shuttle that runs every 30 minutes
Thank you very much for taking your time and sharing your feedback with us. It has been our pleasure to be at your service. With best regards, Annie Chen