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West Side YMCA

2.0 out of 5.0
Overview Reviews Amenities & Policies
5 West 63rd Street, New York, NY
1-844-663-2269
2.9
out of 5
Average Guest Review
See all 191 reviews
Room cleanliness 3.0
Service & staff 3.0
Room comfort 2.5
Hotel condition 3.0

This hotel is most popular for:

  • Business
  • Couples
  • Friends

Recent guest reviews

Location, location, location! Check-in took 40 minutes. Only two employees available. Some paperwork could have been filled out while waiting on line.

Staff at the front desk was not friendly at all. The cleaning staff very nice, the room nice and clean and the semi private bathroom was always very clean. The welcome person at the entrance also very friendly. All the facilities were outstanding swimming pool, gym, sauna, steam room, we enjoy it very much.

The interesting building. The activities that are offered there. The diversity and inclusiveness of the staff and people staying there. Also the price for what you get is great.

Quick, easy check in process. Clean room. For a hostel, I would recommend it.

Great location, not a lot of restaurants in the area, especially cheap ones.

The communal bathrooms were very clean, the various daily yoga classes are excellent and the two 1929 swimming pools are literally works of art.

Room was small and old. I asked to get a single bed that was big enough for two people and they couldn’t give that to me. They only had small bunk beds. Bathrooms were old and creepy. Room was extremely small they don’t even have their own bathroom. The only nice thing about this place is that is right next to central park and close to the trains and walking distance to Times Square . I wouldn’t come back here though.

Good for the price and only needing somewhere to sleep at the end of a day of sightseeing. No shampoo or conditioner provided, soap and towels only. Shower cap required in pool, which had little open swim time. Staff was very friendly and helpful. Air conditioner was very loud, but worked.

Excellent staff at the front desk! They were patient and took their time with each guest.

Best location in Manhattan across street from Central Park. Great value at $100 plus you get use of great gym. Accommodations not great but serves as place to sleep. AC noisy but a necessity in humid NYC.

Received single room with bunk beds. Not at all comfortable for an adult. No rooms were available to switch. There were literally smeared boogers on the wall next to bed. Only one electrical outlet in room. Very old window air conditioner in room. Shared bathroom was only cleaned once a day with only one of the three stalls having a working door. I wound up paying 475$ for a plane ticket home because of the poor sleeping conditions. YMCA would not refund for the remaining 4 days left. I could go on, but there are other cheap affordable options in New York to choose from such as the POD hotel. This is my first ever negative reveiw on this site after many trips. I would not recommend staying here.

Always clean rooms with clean bathrooms! Have stayed many times!

The staff was great. Able to check in early. Only drawback we had was that the heater felt like 100 degrees. Way to uncomfortable. Other than that inexpensive place to stay.

I have been going to New York City for almost 10 years now and find the Westside YMCA meets all of my most basic needs.

only imconvenience bathrooms outside. Not good for a senior. Other than that ok. Tv worked lousy had lots of static

The West Side Y is perhaps one step up from a hostel. I had a private room and it was very inexpensive through Orbitz, but for another $20/night, you can get something better in Manhattan, at least during tourist off-seasons.

Staff totally "out of it". Either untrained or not caring. Even a simple question such as "do you supply bath soap" was an insurmountable challenge that went unanswered. Room extremely small with very noisy AC which did not blow cold air, anyway. Day of check-in a major water leak that flooded 10th floor halls with 1" of water. Some rooms and storage areas were flooded. Front desk person responded - "I can't do anything about it." Food service attendant did not arrive until around 10 AM on Sunday, though the hours said 7-7. In all, a terrible experience, with the exception of the gym and wet areas, which were super. Location great, but will pay more in the future to avoid the major inconveniences and staff indifference or lack of training. Do congratulate the room cleaners who were polite and efficient.

They don't change the bed sheet or covers. Very uncomfortable beds. Need renovation.

Nice place to stay if you aren't staying in your room all day. Clean basic rooms with shared bay and a superb health club attached.

West 63rd Street New York NY

Hotel highlights

  • Walking distance to Central Park and Lincoln Center
  • Free WiFi in rooms and public areas
  • 2 indoor pools
  • Health club

Located in Manhattan, West Side YMCA is adjacent to Central Park and within a 5-minute walk of other popular sights like Lincoln Center. This 360-room hostel welcomes guests with 2 indoor pools, a coffee shop/café, and free in-room WiFi.


Dining

For your convenience, breakfast is served for a fee each morning. Get a pick-me-up at the coffee shop/café.


Rooms

West Side YMCA's 360 air-conditioned rooms provide safes. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms are shared.


Property features

Guests staying at West Side YMCA enjoy access to 2 indoor pools, a health club, and a sauna. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas and a business center.

Room options

Standard Bunk Room, Shared Bathroom

Twin 1 | Sleeps 2
$83* Per night/room Nov 18 - Nov 19

Standard Single Room, Shared Bathroom

Twin 1 | Sleeps 1

Deluxe Bunk Room, Semi-Private Bathroom

Twin 1 | Sleeps 2

Standard Quadruple Room, 1 Bedroom

Twin 2 | Sleeps 4

Standard Full Size Bed

Full 1 | Sleeps 2

Guest reviews for West Side YMCA

Everyone (17) Couples (19) Business (26) Students (1) Family (13) Other (96) Friends (19)
5
Partner Couples

Location, location, location! Check-in took 40 minutes. Only two employees available. Some paperwork could have been filled out while waiting on line.

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you for your detailed review. We appreciate you sharing your experiences and we will work to fix the issues mentioned

3
Everyone

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for your review

5
Families

Staff at the front desk was not friendly at all. The cleaning staff very nice, the room nice and clean and the semi private bathroom was always very clean. The welcome person at the entrance also very friendly. All the facilities were outstanding swimming pool, gym, sauna, steam room, we enjoy it very much.

By on Jun 14, 2019

Review comment responded on Jun 14, 2019

We are glad you were able to take advantage of our facilities! We hope to see you again

5
Families

The interesting building. The activities that are offered there. The diversity and inclusiveness of the staff and people staying there. Also the price for what you get is great.

By on May 12, 2019

Review comment responded on May 13, 2019

Thank you for staying with us! We are glad you enjoyed your stay!

4
Everyone

Quick, easy check in process. Clean room. For a hostel, I would recommend it.

By , from Pittsburgh on Jan 2, 2019

Review comment responded on Jan 2, 2019

We appreciate your feedback!

5
Everyone

Great location, not a lot of restaurants in the area, especially cheap ones.

By , from Nebraska on Nov 26, 2018

Review comment responded on Nov 26, 2018

Thank you for your review!

5
Everyone

The communal bathrooms were very clean, the various daily yoga classes are excellent and the two 1929 swimming pools are literally works of art.

By on Nov 15, 2018

Review comment responded on Nov 18, 2018

We are glad you enjoyed your stay!

2
Everyone

Room was small and old. I asked to get a single bed that was big enough for two people and they couldn’t give that to me. They only had small bunk beds. Bathrooms were old and creepy. Room was extremely small they don’t even have their own bathroom. The only nice thing about this place is that is right next to central park and close to the trains and walking distance to Times Square . I wouldn’t come back here though.

By on Aug 27, 2018

Review comment responded on Sep 5, 2018

Thank you for taking the time to give us your feedback! We apologize for any inconvenience

3
Everyone

Good for the price and only needing somewhere to sleep at the end of a day of sightseeing. No shampoo or conditioner provided, soap and towels only. Shower cap required in pool, which had little open swim time. Staff was very friendly and helpful. Air conditioner was very loud, but worked.

By on Aug 12, 2018

Review comment responded on Aug 14, 2018

Thank you for your detailed review! We appreciate your feedback

4
Everyone

Excellent staff at the front desk! They were patient and took their time with each guest.

By on Aug 9, 2018

Review comment responded on Aug 12, 2018

We are glad you enjoyed your stay!

West Side YMCA

5 West 63rd Street, New York, NY 10023
url importing https://www.orbitz.com/New-York-Hotels-West-Side-YMCA.h802084-p2.Hotel-Reviews