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Times Square West Hotel, BW Signature Collection

2.5 star property

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Standard Room, 1 King Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

Standard Room, 2 Double Beds, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Bathtub

Standard Room, 2 Twin Beds, Non Smoking, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Times Square West Hotel, BW Signature Collection is a leisurely stroll from popular sights such as Manhattan Cruise Terminal and Times Square. The 89 rooms at this hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Jacob K. Javits Convention Center - 11 min walk - 0.6 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Veritas Studio Wines - ‬5 min walk
  • ‪Pocket Bar NYC - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Guests staying at Times Square West Hotel, BW Signature Collection enjoy free WiFi in public areas, express check-out, and an ATM. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This smoke-free hotel also has a TV in a common area.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No alcohol is served at Times Square West Hotel, BW Signature Collection.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Frequently asked questions

What is there to do around Times Square West Hotel, BW Signature Collection?

This hotel is situated in Manhattan within a short 7-minute walk of Manhattan Cruise Terminal and also 12 minutes on foot from Times Square. You'll also find Broadway and Rockefeller Center less than a mile away.

How much does it cost to stay at Times Square West Hotel, BW Signature Collection?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Times Square West Hotel, BW Signature Collection on May 10, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Times Square West Hotel, BW Signature Collection?

No, this hotel doesn't offer parking.

Does Times Square West Hotel, BW Signature Collection have a casino?

No, Times Square West Hotel, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Times Square West Hotel, BW Signature Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Times Square West Hotel, BW Signature Collection?

Couples staying at this hotel will appreciate amenities like a separate bathtub and shower as well as a free daily breakfast and a 24-hour front desk.

Does Times Square West Hotel, BW Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Times Square West Hotel, BW Signature Collection have a restaurant that serves breakfast?

Times Square West Hotel, BW Signature Collection offers free continental breakfast each morning though there is no restaurant.

Will Times Square West Hotel, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Times Square West Hotel, BW Signature Collection though service animals are welcome.

Does Times Square West Hotel, BW Signature Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Times Square West Hotel, BW Signature Collection?

The closest major airport to Times Square West Hotel, BW Signature Collection is LaGuardia Airport (LGA), which is 11 mi away (43 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Can I book a room with a balcony at Times Square West Hotel, BW Signature Collection?

No, you won't find guestrooms with balconies at Times Square West Hotel, BW Signature Collection.

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 654 out of 1812 reviews
Rating 8 - Good. 575 out of 1812 reviews
Rating 6 - Okay. 345 out of 1812 reviews
Rating 4 - Poor. 123 out of 1812 reviews
Rating 2 - Terrible. 115 out of 1812 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Zizhao

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay — clean, comfortable, and incredibly accommodating I really enjoyed my stay at the Times Square Center Hotel. The hotel was very clean, well maintained, and comfortable, and the entire staff was consistently friendly and welcoming. Due to a canceled flight, I had to unexpectedly extend my stay, and the staff could not have been more accommodating or understanding during what could have been a stressful situation. That kindness truly made a difference. The continental breakfast was great, with a nice variety of options each morning. One of my favorite aspects of the hotel was the lobby and dining area — it felt spacious, relaxed, and never overly crowded. Compared to the neighboring Holiday Inn, it was noticeably calmer and more comfortable, which I really appreciated after long days in the city. Overall, this was a fantastic experience, and I would absolutely stay here again on future trips to New York. Highly recommended.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ikenna

Liked: Cleanliness, staff & service, amenities
Nice Room
Stayed 2 nights in Jan 2026

4/10 Poor

Sofia

Stayed 8 nights in Jan 2026

4/10 Poor

Jeremy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Old room, shower doesn’t work, and basic amenities are nonexistent
Stayed 1 night in Jan 2026

10/10 Excellent

Lan

Liked: Cleanliness, amenities, property conditions & facilities
We booked three rooms for our group for an overnight stay due to a fight cancellation. We were so impressed with the hotel location the facility considering the price is so affordable. The staff was really courageous, letting us store our luggage prior to checking in time and also help us with directions to the local area. We will definitely stay here again when we visit New York.
Stayed 1 night in Jan 2026

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay overall. The staff were friendly and the service was efficient from start to finish. The hotel’s location was quiet yet ideal for getting around, which made it easy to relax while still being close to everything I needed. Breakfast was good with a nice choice. The only downside was that the rooms were on the smaller side, but for a short stay it wasn’t a major issue.
Stayed 4 nights in Dec 2025

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, renovated room. Helpful staff. Good location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Spotless róom Courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Thank You so much for a great stay! I really enjoyed my stay very much. The staff was also so freindly and helpful. My flight was cancelled due to the snow storm and I was forced to extend my stay two nights but they were very helpful and accommodating. I also love their lobby and breakfast area as it wasn't super crowded. My room was very clean, warm and not noisy at all which was so nice. I'll be back soon! Thank You!
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

It is good I like it when you go for Thomas clean this is everything and you know the service is it it's okay
Stayed 2 nights in Jan 2026

4/10 Poor

Thomas

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was rude and complete disappointment in customer service. I don’t recommend this hotel for a budget motel. It’s a cheap imitation and that’s saying a lot. The staff needs to be trained. My customer service from the very beginning absolute abysmal.
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and welcoming staff. Room was clean and had just what you needed for an overnight stay. The hotel held our bags after we checked out so we could go to a show. I would definitely stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

June, spokane

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, carpet looks like it should be replaced. The toilet wouldn’t flush-I took the lid off and fixed it! And the sink drain is very slow. The front desk guy, Eric was very nice and directed us to a good pizza spot.
Stayed 1 night in Jan 2026

10/10 Excellent

Walida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
clean room everything we needed
Stayed 5 nights in Jan 2026

8/10 Good

Suresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, was also affordable. Time square and most theater halls are within walking distance. The rooms are small but comfortable and suffice for sightseeing. We had an enjoyable stay here and would book here again if returning to NY.
Stayed 9 nights in Jun 2025

6/10 Okay

Ancy

Stayed 1 night in Dec 2025

6/10 Okay

Elane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we arrive, we didn't get a happy greeting and then when we got to the room, we just knew that it was large enough to host some guess if they were to come over. It looks like we have to take it to the hallway that's how small the rooms were. We stayed at other Comfort Inns and they had room in there, but this was our first New Year's Eve close to Time Square, but we were in NEW YORK they do nothing small but now I see different. We will not be back to this hotel, but you wouldn't worry about me you have other that might have love it there but not ME. Have a HAPPY NEW YEAR
Stayed 1 night in Dec 2025

10/10 Excellent

Nelsys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was to hot. The heater was always on.
Stayed 4 nights in Dec 2025

6/10 Okay

ARSENIO

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was too small. No netflix cable. No parking whatsoever. The only good thing was breakfast.
Stayed 1 night in Dec 2025

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