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The Roosevelt Hotel, New York City

4.0 out of 5.0

Recent guest reviews

Una experiencia única a pocos minutos de todo no hace falta tener vehículo ya que puedes caminar porque todo está bien cerca y estamos locos por volver.

My vip status was not known by the staff so I had to bring my phone down to get the extension for check out which was annoying. Great location!! We will be back.

I booked one night at the Roosevelt so that my family could see a play and spend some time in the city. We were able to store our luggage and despite the business of the hotel the lines moved quickly. The price point was reasonable for the location and we were a short walk from trains, restaurants and the theater. The coffee cart available in the mornings is well stocked but not complimentary. The room was clean and the wi-fi worked well. My only real issue with the Roosevelt is that the facility is older and needs updating. The fixtures, carpets etc have sustained a lot of use and show clear signs of wear and tear. I would not recommend this hotel to someone looking for a luxury experience. However if you are looking for good accommodations and a friendly staff it is an excellent choice.

Stay away from this hotel! Rooms are dirty, the bathrooms are old and dirty. The place is falling apart. The elevators are horrible; we ended up taking five flights of stairs instead. Front desk staff is rude and very unwelcoming. Housekeeping staff is extremely nice and do a good job at cleaning. Room is extremely small; no room to walk around. AC is extremely loud and there is no AC in the bathroom. The bathroom would get hot and humid! Stay away from this hotel! Oh, they add a crazy expensive “facilities fee,” however there are no facilities. There is no room service, no free WiFi, and no other amenities!

We loved the hotel. We came on an anniversary trip. We wanted to stay in some historic to New York, but nice quality. It exceeded expectations. It was in an excellent location to everything. The bed was unbelievably comfortable. The truth is I almost changed our hotel based on several bad reviews about the hotel. An all I can say is..... the people complaining must be pampered spoiled individuals. If you’re not one, this is a great hotel. No, it’s not like a modern hotel with all the bells and whistles. It’s exactly what it says. It’s a vintage iconic hotel in downtown New York. The rooms are luxuriously large, but they’re nice and extremely comfortable. It’s what a hotel would have been back when The Roosevelt was built. It’s not a hotel of the modern era where we constantly need bigger, better, and more of everything. The wall paper is dated, yes, but it’s not gross or old or disgusting. The decorations are vintage, yes, but fitting. We literally laid in our comfortable king bed and looked at our room and imagined how many people have been through this hotel. How many soon to be famous and/or iconic individuals of New York walked these halls. It’s a great hotel and the service was excellent. The elevators DID NOT take as long as everyone complained. Again, spoiled impatient individuals. If you want classic New York and the best hotel bed I’ve ever slept in, this is the place. If you want modern to tend to your meet wants, go elsewhere. Ages 31 & 32 (not an old timer review)

This hotel, especially our room, was very old and tired. Our room wall paper was pealing, the baseboard was separated from the wall, the tub had wear spots rubbed out of the porcelain, and some electrical outlets had no covers. The swamp cooler was old and niosey. Additionally, the room was dark and tiny. Staff was nice, but I’ll never stay at this exceedly tired hotel again.

Stayed here for the long weekend (3 nights) and we were pleased overall. Our room was clean, the beds were comfortable and facilities were great. Sure, there are areas that could use improvement though - the bathroom could use some updating and better lighting, it took some exploring to find vending machines that worked but eventually we realized there’s a convenience store in the lobby and there was no dresser in our room. The gym was well-equipped, all of the staff we interacted with were pleasant and we were happy to have made it up to Mad46. The drinks were delicious, pricing reasonable for NYC, Tristan and Naya were great - our only criticism was the hours. Overall I’d likely recommend the hotel to a friend, but a few hotel updates would solidify this as our “go-to”.

Overpriced, room is small, older room. Bathroom dated

Elevators super old and slow. Take forever. Hot water takes forever in shower. Very small bathroom. No place to put your toiletries. Did not have a dresser to put clothes in.

Worst experinace ever ! Our toilet over flood and the entire room was in water a, bags , cloth and all our stuff. Hotel stuff is very rude and responded to our call after 45 min

This historic hotel is well located in mid town, but I found my guest room to be in serious need of updating and suspect that the rest of the rooms do as well.

You can’t beat the location. It is a very old hotel so the amenities are lacking. Always a long wait for an elevator, no exhaust fan in bathroom and limited outlets make for minor inconveniences. Overall a good hotel for the price.

Terrible Bathroom Was Dirty It Was Not The Same Room In The Picture Paid For Deluxe Package And Didn’t Get It

The service in the bar is terrible. I alway stay in this hotel because of its location, but I avoid going to the bar or restaurant because of the bad service.

Great location, comfortable room. Superior room had a nice view

15 to 20 minute wait for the elevators. None of the outlets work to charge phones. Expensive amenities fees $32 per day is way too much. I don't recommend this hotel at all. Housekeeping crew does not clean properly and the hotel needs some updating looks like a hotel on a scary movie.

4 night girls trip to the Big Apple. Wonderful hotel, close to Grand Central Station, Times Square, St Patrick’s and Rockefeller Center. Was able to check in early. I would definitely come back again.

Great place to stay. A little lacking in the restaurant experience. Breakfast was simply various pastries. Was hoping for a full-service breakfast, but that only seemed to be available with room service.

The hotel is beautiful, but the things are so outdated such as having yellow stained old pillows and covers/bedsheets with stains. Had to request them to send new sets twice at least.

The smaller room that they offer is CRAMP, this is more of a business room where you would come for a few hours for a nap. The paint was chipping in the corner and the room was scolding hot upon walking in. I will say that the front staff were attentive and I ended up paying for an upgraded room. The upgrade was a better bet and the overall location of the hotel was superb. I just wished that I would have known that the first room was going to be so horrible, prior to incurring the cost of an upgrade.

45 E 45th Street New York NY

Hotel highlights

  • Walking distance to Grand Central Terminal and Chrysler Building
  • Onsite dining
  • 24-hour health club
  • Rooftop terrace

Located in Midtown, The Roosevelt Hotel, New York City is within a 5-minute walk of Grand Central Terminal and within 15 minutes of other popular attractions like Chrysler Building. This 4-star hotel has 3 restaurants along with a 24-hour health club and a rooftop terrace. Centrally located in New York, the hotel is also a short walk from New York Public Library and Rockefeller Center.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All air-conditioned rooms provide safes, phones, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.


Property features

At The Roosevelt Hotel, New York City, guests have access to a 24-hour health club, a rooftop terrace, and WiFi in public areas. Valet parking is available for USD 68 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 22 meeting rooms, conference space, and a business center.

Guest reviews for The Roosevelt Hotel

Everyone (228) Couples (4) Family (3) Other (1)
4
Everyone

My vip status was not known by the staff so I had to bring my phone down to get the extension for check out which was annoying. Great location!! We will be back.

By on Jun 11, 2018

4

good location, good staff.

Families

I booked one night at the Roosevelt so that my family could see a play and spend some time in the city. We were able to store our luggage and despite the business of the hotel the lines moved quickly. The price point was reasonable for the location and we were a short walk from trains, restaurants and the theater. The coffee cart available in the mornings is well stocked but not complimentary. The room was clean and the wi-fi worked well. My only real issue with the Roosevelt is that the facility is older and needs updating. The fixtures, carpets etc have sustained a lot of use and show clear signs of wear and tear. I would not recommend this hotel to someone looking for a luxury experience. However if you are looking for good accommodations and a friendly staff it is an excellent choice.

By on Jun 5, 2018

1

horrible

Everyone

Stay away from this hotel! Rooms are dirty, the bathrooms are old and dirty. The place is falling apart. The elevators are horrible; we ended up taking five flights of stairs instead. Front desk staff is rude and very unwelcoming. Housekeeping staff is extremely nice and do a good job at cleaning. Room is extremely small; no room to walk around. AC is extremely loud and there is no AC in the bathroom. The bathroom would get hot and humid! Stay away from this hotel! Oh, they add a crazy expensive “facilities fee,” however there are no facilities. There is no room service, no free WiFi, and no other amenities!

By , from new york on May 29, 2018

5
Everyone

We loved the hotel. We came on an anniversary trip. We wanted to stay in some historic to New York, but nice quality. It exceeded expectations. It was in an excellent location to everything. The bed was unbelievably comfortable. The truth is I almost changed our hotel based on several bad reviews about the hotel. An all I can say is..... the people complaining must be pampered spoiled individuals. If you’re not one, this is a great hotel. No, it’s not like a modern hotel with all the bells and whistles. It’s exactly what it says. It’s a vintage iconic hotel in downtown New York. The rooms are luxuriously large, but they’re nice and extremely comfortable. It’s what a hotel would have been back when The Roosevelt was built. It’s not a hotel of the modern era where we constantly need bigger, better, and more of everything. The wall paper is dated, yes, but it’s not gross or old or disgusting. The decorations are vintage, yes, but fitting. We literally laid in our comfortable king bed and looked at our room and imagined how many people have been through this hotel. How many soon to be famous and/or iconic individuals of New York walked these halls. It’s a great hotel and the service was excellent. The elevators DID NOT take as long as everyone complained. Again, spoiled impatient individuals. If you want classic New York and the best hotel bed I’ve ever slept in, this is the place. If you want modern to tend to your meet wants, go elsewhere. Ages 31 & 32 (not an old timer review)

By , from New York City, NY on May 28, 2018

2

old, tired hotel

Everyone

This hotel, especially our room, was very old and tired. Our room wall paper was pealing, the baseboard was separated from the wall, the tub had wear spots rubbed out of the porcelain, and some electrical outlets had no covers. The swamp cooler was old and niosey. Additionally, the room was dark and tiny. Staff was nice, but I’ll never stay at this exceedly tired hotel again.

By on May 23, 2018

4
Everyone

Stayed here for the long weekend (3 nights) and we were pleased overall. Our room was clean, the beds were comfortable and facilities were great. Sure, there are areas that could use improvement though - the bathroom could use some updating and better lighting, it took some exploring to find vending machines that worked but eventually we realized there’s a convenience store in the lobby and there was no dresser in our room. The gym was well-equipped, all of the staff we interacted with were pleasant and we were happy to have made it up to Mad46. The drinks were delicious, pricing reasonable for NYC, Tristan and Naya were great - our only criticism was the hours. Overall I’d likely recommend the hotel to a friend, but a few hotel updates would solidify this as our “go-to”.

By on May 22, 2018

2
Everyone

Overpriced, room is small, older room. Bathroom dated

By , from new york on May 19, 2018

2

outdated hotel

Everyone

Elevators super old and slow. Take forever. Hot water takes forever in shower. Very small bathroom. No place to put your toiletries. Did not have a dresser to put clothes in.

By on May 18, 2018

1
Everyone

Worst experinace ever ! Our toilet over flood and the entire room was in water a, bags , cloth and all our stuff. Hotel stuff is very rude and responded to our call after 45 min

By on May 17, 2018

3

needs updating

Everyone

This historic hotel is well located in mid town, but I found my guest room to be in serious need of updating and suspect that the rest of the rooms do as well.

By on May 16, 2018