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The Roosevelt Hotel, New York City

4.0 out of 5.0

Recent guest reviews

The property has no no amenities, rooms are very basic, motel like, no refrigerator, no coffee pot, very small room, extremely overpriced. Would not ever stay here again when visiting NYC!

We enjoyed our stay very much so, it's like home away from home.cant wait to go back.

The location could not be more perfect as it is very close to Grand Central and steps away from the wonderful food hall Urbanspace. The lobby is lovely. I was dismayed that the room did not have a coffee maker; the only option was to purchase an entire pot of room-service coffee for approximately US$16. I have never encountered this, and I travel often for work.

Beautiful lobby and perfect location! However rooms are super dated and bathroom was not clean

This property stoped in time! My room was old and ugly, carpet smelled bad and drapes were falling apart. The room was dark, with an old tv in the corner. No amenities. The rooftop that they show in the website is closed, under construction. The hotel doesn't offer room service, besides breakfast hours. The bar at the lobby is small and old, no ambiance and service is slow.

Entrance was nice didn't like water pressure in shower .

It was a good experience but the terrace was close. In general de room was clean, except one of the garbage cans that still had some garbage, but the beds and bathroom look clean.

Location great. Lobby beautiful. Rooms disappointing and old

Great location. Nice staff. Very beautiful hotel. The room was clean and not too loud. The lobby bar was like a sportsbar (ugh, tvs!) and basic beer selection, and not enough people working, but the bar staff was friendly.

As a former resident of New York I was concerned about cleanliness. The city itself is/can be very dirty and therefore I had grave concerns about staying at a hotel. This hotel is very affordably priced, which is nice but actually also increased my concerns. I was very pleasantly surprised about how super clean it was. I'm a bit of a Felix Unger so my standards are high!

If I have base it on my room (which looked like a motel 6 room and not a hotel) I wouldnt stay there again amd wouldn't recommend it to anyone. Every looked old and worn. Either the bed or towel or something there gave me chest rash. The lobby area is nice and elevators.

The staff was great. The location was great. The room was small and dingy. The bathroom had no grab rails in the bath/shower and the tub drain assembly came right off the porcelain. It also leaked dreadfully so I couldn't take a proper bath. There was also no counter space on which to lay out makeup and very little space for even basic toiletries. Finally, the room had a ridiculously noisy window a/c unit. It woke me up at night with it's noise.

I loved the location and the friendliness of the staff

Great old school NY Hotel. Rooms are a bit small, but staff are friendly and the property is affordable.

45 E 45th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Grand Central Terminal
  • Onsite dining
  • 24-hour health club
  • Rooftop terrace

Located in Midtown, The Roosevelt Hotel, New York City is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Grand Central Terminal. This 4-star hotel has 3 restaurants along with a 24-hour health club and a rooftop terrace.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a safe, a phone, and an ironing board.


Property features

At The Roosevelt Hotel, New York City, guests have access to a 24-hour health club, a rooftop terrace, and WiFi in public areas. Valet parking is available for USD 72 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and express check-in.

Room options

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Suite, 1 Bedroom

Full 2 | Sleeps 6

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Roosevelt Hotel, New York City

Everyone (338) Couples (7) Family (20) Other (1)
1
Families

The property has no no amenities, rooms are very basic, motel like, no refrigerator, no coffee pot, very small room, extremely overpriced. Would not ever stay here again when visiting NYC!

By on Apr 17, 2019

Review comment responded on Apr 18, 2019

Thank you for sharing your feedback. We are sorry to read we didn't meet your expectations.Your feedback will be shared with our management in our continual effort to improve guest satisfaction.

5
Partner Couples

We enjoyed our stay very much so, it's like home away from home.cant wait to go back.

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Thank you for sharing your feedback. We are glad you enjoyed your stay with us and we felt like a "home away from home," We hope to welcome you back again soon!

4
Business Business Travelers

The location could not be more perfect as it is very close to Grand Central and steps away from the wonderful food hall Urbanspace. The lobby is lovely. I was dismayed that the room did not have a coffee maker; the only option was to purchase an entire pot of room-service coffee for approximately US$16. I have never encountered this, and I travel often for work.

By , from Mobile, AL on Apr 16, 2019

Review comment responded on Apr 17, 2019

Dear Karla, Thank you for sharing your perfect review! We are glad you enjoyed much of the hotel. We do have coffee machines in our suites and can provide them in other rooms by request. In the future, we'd be happy to make that accommodation for you! We hope to welcome you back to The Roosevelt again soon!

4
Everyone

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing your feedback! We appreciate guest insight! We hope to welcome you back to The Roosevelt again soon!

3
Everyone

By on Apr 12, 2019

Review comment responded on Apr 13, 2019

Thank you for sharing guest feedback! We value guest insight and hope to host you again in the future!

4
Friends

Beautiful lobby and perfect location! However rooms are super dated and bathroom was not clean

By on Apr 11, 2019

Review comment responded on Apr 11, 2019

Thank you for sharing your feedback. We are glad to see you overall had a good stay with us! We do have plans for a guest room renovation this year which will be a great enhancement to the hotel. Your feedback regarding the bathroom will be shard with our housekeeping manager. We hope to host you again soon!

1
Partner Couples

This property stoped in time! My room was old and ugly, carpet smelled bad and drapes were falling apart. The room was dark, with an old tv in the corner. No amenities. The rooftop that they show in the website is closed, under construction. The hotel doesn't offer room service, besides breakfast hours. The bar at the lobby is small and old, no ambiance and service is slow.

By on Apr 10, 2019

Review comment responded on Apr 10, 2019

Thank you for sharing your review. We are disappointed to read you didn't enjoy your stay with us. Your opinion will be shared with our management.

4
Families

Entrance was nice didn't like water pressure in shower .

By on Apr 10, 2019

Review comment responded on Apr 10, 2019

Thank you for sharing your feedback. We hope on a future visit to NYC, we'll have the opportunity to host you again.

4
Families

It was a good experience but the terrace was close. In general de room was clean, except one of the garbage cans that still had some garbage, but the beds and bathroom look clean.

By on Apr 10, 2019

Review comment responded on Apr 10, 2019

Dear Paula, Thank you for sharing your feedback. The terrace is indeed currently closed. It will open back up again next year, We are updating our website to reflect that information. We hope on a future visit to NYC, we'll have the pleasure to host you again!

2
Families Families

Location great. Lobby beautiful. Rooms disappointing and old

By on Apr 9, 2019

Review comment responded on Apr 10, 2019

Thank you for sharing your feedback. We appreciate guest insight. We do have plans for a guest room renovation this year which will be a great enhancement to the hotel. We hope on a future visit to NYC, you'll consider giving us another opportunity to host you.

The Roosevelt Hotel, New York City

45 E 45th Street, New York, NY 10017