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The Roosevelt Hotel, New York City

4.0 out of 5.0

Recent guest reviews

An otherwise pleasant stay was marred upon departure by a bell hop's putting my bag in a car that charged a "flat rate" to the airport. At 6 a.m., when there was relatively little traffic on the road, that rate proved 35% more than what a yellow cab charged me on the meter arriving from the airport at the height of rush hour several days earlier. It's a scam that the Roosevelt should be ashamed to be a party to.

The Roosevelt was named a 4 star. When I arrived it wouldn't even clear a 1 star. Dirty, soiled sheets After going to Mgt upgraded. Would not recommed.

I can’t even find a working electric outlet to charge my dam phone in the whole dam room. Also, i requested for a sofa/extra bed and extra blanket & pillow but nothing. Staffs was nice and thats all i can say about this hotel.

Spacious + best location + very comfortable + very nice experience despite all the horrible reviews on the internet. The stuff can not be say professional, but if you treat people well, they will be nice to you too. A lot of elevators, so no waiting problem

Awesome! Very nice hotel. Al at the front desk was very helpful!

Good hotel, near Times Square but not so near as to be crowded and noisy. Near Grand Central Station. Staff is quick and helpful. Allowed me to check-out one hour later. Very elegant lobby; starting to look kinda old but a great place to stay,

I came to New York to attend a convention and had stayed here before. The Roosevelt is close to Grand Central Station so it is very convenient getting around. Also there is a lot of places very close to the hotel

The entrance was beautiful. Loved the decor, the pictures of Teddy Roosevelt, the atmosphere. The location was good. I didn't like that the coffee was expensive.

Lobby of this hotel is beautiful, rooms however, not so much. VERY outdated. The heater made a loud clicking/rumbling noise anytime it turned on. The water from the walk-in shower ran out into the entire bathroom, which was still there the next the day (had to mop it up myself with towels) because the drain is no where near where the water pools up. How they have not gotten a law-suit from someone slipping and falling amazes me! Staff was very helpful though and was able to get us checked in early.

Pictures of hotel and amenities did not accurately depict the actual hotel. Rooms are very small and outdated. The AC/heating unit was very loud. We paid for a larger room and were just moved to another standard size room. Definitely not worth the money. The staff was very slow to respond to requests. Very disappointed with experience through probity not being more thorough on advertisement of the hotel.

The location of this hotel is great. It's older and very populated like all of NYC. The water pressure was terrible and very little "hot" water. We were on the top floor so that might have been an issue as well. Good central location and walking distance to the main areas

Great location for holiday festivities in NYC. Room was too hot and radiator would not turn off - had to open the window a crack (late Dec) to avoid being too hot - staff unable to correct. TV did not work - frequently turned off stating it had to connect to some app. Only 2 elevators worked - we used the stairs. Was charged $1 by the hotel bartender to fill my mug with hot water at 8am - my wife brought her own tea. The room was $300 - he couldn't spare 8 oz of hot water for tea?

The hotel location was perfect. It was a block or less from Grand Central Station. Also walking distance to 5 Ave, Time Square, Broadway, and Central Park. Location Location Location. It was perfect!

A great hotel that is centrally located. Beautiful, grand lobby. Hotel staff were all ver friendly and accommodating. Rooms are a bit small and dated but make up for it by being very very clean. And who really goes to NYC to hang out in their hotel room anyway. I would definitely stay here again!

very crowded and basic place however good location.

Great!! Nice staff and pretty hotel and a bang for your buck.

hotel was very disorganized Staff were generally rude: bar tender, front desk, bell man Beds were very uncomfortable Hotel needs a serious renovation Do not stay here! Many other great options.

Concierge wasn't in the hotel when we went tor rhe lobby to meet with him. We called and left a message but he didn't call us back. Water fro m the faucet in our room was brown. Lamp wasn't plugged in, so we plugged it in and saw sparks, then the powers went out to our room. There were exposed electrical outlets with no covers on them. Not enough elevators. When ng out, we Waited 20 minutes for an elevator that we could fit in with our luggage. Finally gave up and had to follow the rest of the crowds down 10 flights of stairs luggage in tow. Mentioned this to the manager, and his comment was "We do have over 1000 rooms". Location was great, and the doorman was great. Other than that, I feel like we paid way too much for subpar accomodations.

They checked me in early. Gave me 2 complimentary drinks at the bar. The ambience st the bar was friendly. Breakfast in the morning was good but not spectacular. I had booked a king bed and the room size was good. Bathroom was adequate but small. I didn’t get a good view but one cannot get everything. Overall a pleasant experience. I don’t mind staying there again and recommending it.

We had a pleasant stay at the Roosevelt as we have had many times. One issue was our toilet didn’t flush completely unless we pored a bucket of water. And our shower went cold. The hotel did take $50 off our bill.

45 E 45th Street New York NY

Hotel highlights

  • Walking distance to Grand Central Terminal and Chrysler Building
  • Onsite dining
  • 24-hour health club
  • Rooftop terrace

Located in Central New York City, The Roosevelt Hotel, New York City is within a 5-minute walk of Grand Central Terminal and within 15 minutes of other popular attractions like Chrysler Building. This 4-star hotel has 3 restaurants along with a 24-hour health club and a rooftop terrace. Centrally located in Manhattan, the hotel is also a short walk from Rockefeller Center and Broadway.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

All air-conditioned rooms provide safes, phones, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.


Property features

At The Roosevelt Hotel, New York City, guests have access to a 24-hour health club, a rooftop terrace, and WiFi in public areas. Valet parking is available for USD 68 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 22 meeting rooms, conference space, and a business center.

Room options

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Double Beds (Cozy)

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for The Roosevelt Hotel

Everyone (187) Couples (4) Family (2) Other (1)
4

call your own cab

Everyone

An otherwise pleasant stay was marred upon departure by a bell hop's putting my bag in a car that charged a "flat rate" to the airport. At 6 a.m., when there was relatively little traffic on the road, that rate proved 35% more than what a yellow cab charged me on the meter arriving from the airport at the height of rush hour several days earlier. It's a scam that the Roosevelt should be ashamed to be a party to.

By , from Mid-South on Feb 12, 2018

1

4* rating but really a 1* in person

Everyone

The Roosevelt was named a 4 star. When I arrived it wouldn't even clear a 1 star. Dirty, soiled sheets After going to Mgt upgraded. Would not recommed.

By on Feb 1, 2018

1
Everyone

I can’t even find a working electric outlet to charge my dam phone in the whole dam room. Also, i requested for a sofa/extra bed and extra blanket & pillow but nothing. Staffs was nice and thats all i can say about this hotel.

By , from New York, NY on Jan 29, 2018

5

spacious and with the best location

Everyone

Spacious + best location + very comfortable + very nice experience despite all the horrible reviews on the internet. The stuff can not be say professional, but if you treat people well, they will be nice to you too. A lot of elevators, so no waiting problem

By on Jan 29, 2018

5
Everyone

Awesome! Very nice hotel. Al at the front desk was very helpful!

By on Jan 25, 2018

4

great location

Couples

Good hotel, near Times Square but not so near as to be crowded and noisy. Near Grand Central Station. Staff is quick and helpful. Allowed me to check-out one hour later. Very elegant lobby; starting to look kinda old but a great place to stay,

By , from Mexico City on Jan 25, 2018

5

nice hotel in midtown

Everyone

I came to New York to attend a convention and had stayed here before. The Roosevelt is close to Grand Central Station so it is very convenient getting around. Also there is a lot of places very close to the hotel

By on Jan 22, 2018

3
Everyone

The entrance was beautiful. Loved the decor, the pictures of Teddy Roosevelt, the atmosphere. The location was good. I didn't like that the coffee was expensive.

By on Jan 18, 2018

3

in desperate need of a remodel

Everyone

Lobby of this hotel is beautiful, rooms however, not so much. VERY outdated. The heater made a loud clicking/rumbling noise anytime it turned on. The water from the walk-in shower ran out into the entire bathroom, which was still there the next the day (had to mop it up myself with towels) because the drain is no where near where the water pools up. How they have not gotten a law-suit from someone slipping and falling amazes me! Staff was very helpful though and was able to get us checked in early.

By on Jan 6, 2018

2
Everyone

Pictures of hotel and amenities did not accurately depict the actual hotel. Rooms are very small and outdated. The AC/heating unit was very loud. We paid for a larger room and were just moved to another standard size room. Definitely not worth the money. The staff was very slow to respond to requests. Very disappointed with experience through probity not being more thorough on advertisement of the hotel.

By , from Florida on Jan 5, 2018