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Recent guest reviews

The Hotel is a little outdated, needs new renovations but overall the rooms are good.

Nice hotel, close to Times Square. I would stay here again.

It was easy to get to shops, dinner and the theater.

Worst most disgusting experience of my life. I had another day to stay but my guests and i were so disgusted with their service we left and booked at a different hotel. I have never felt so scammed and disrespected in my life from a hotel.

The hotel is clean. The room is very small. The property is outdated but doesn’t smell old. The bathroom is freezing in the room. It was very loud even on 6th floor all night from construction. The cleaning staff are exceptionally helpful. It is centrally located. Easy walk to Broadway shows. The coffee & water in lobby was nice. I really appreciate the early check in after a red eye.

Great location! Clean room but there was a $40/day resort fee that was a bit confusing.

Price and position in Manhattan is the main reason for choosing this hotel

Staff was friendly and helpful. Location can’t be beat. Comfortable beds.

When checking in ,the ladies working the front desk seemed to be annoyed - even with a simple check in. Not very friendly encounter - but the gentlemen I'm assuming was security was very friendly and had a smile. I am very resentful of the "Resort Fee" which was a total of $40.95 per night. This is supposedly for their "free" wifi and use of the business computer. Disclaimer (there is a sign stating there is a 20 min limit per guest while using this computer). Overall a good hotel

Loved this hotel. When I get back to New York I will definitely stay in it again. The location is excellent, the service impeccable, finally loved staying in it.

Breakfast, location, staff, clean, lobby, tea, water

The only helpful person was the first bellhop. When we first arrived. The staff was not overall pleasant. When we asked about transportation to the airport they offered shuttle service but if you don’t use it (it was $14 over a cab ride or Uber) they tell you to just go to the street. We didn’t mind the age of the hotel but they did not provide any kind service.

Everyone was nice and the room was clean very convenient to get to different transportation to do what ever you wanted to do in the city or uptown.

West 46th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Times Square
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in Midtown, The Hotel @ Times Square is within a 5-minute walk of Times Square and within 15 minutes of other popular attractions like Broadway. This 3-star hotel welcomes guests with 213 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Rooms

All 213 rooms feature iPod docks, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

The Hotel @ Times Square features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. This hotel also has free newspapers.

Room options

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for The Hotel @ Times Square

Everyone (42) Couples (2) Students (1) Family (18)
4
Friends

The Hotel is a little outdated, needs new renovations but overall the rooms are good.

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for the 4/5 rating! We're happy you had a pleasant stay with us and appreciated our comfortable accommodations. It's disappointing that you've noticed a decline in the quality and condition of our hotel. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon. Have a great day!

4
Family

Nice hotel, close to Times Square. I would stay here again.

By , from Atlanta, Ga. on Mar 9, 2020

Review comment responded on Mar 9, 2020

Thank you for this lovely review, Ken! We're thrilled to know you had such a wonderful experience at The Hotel @ Times Square. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we love to see! We look forward to hosting you again so we can share yet another fabulous experience with you! Have an amazing day!

4
Family Family

It was easy to get to shops, dinner and the theater.

By , from Washington, DC on Mar 8, 2020

Review comment responded on Mar 8, 2020

Thank you for the fantastic review, Sharon! We're delighted your time at The Hotel @ Times Square was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day!

1
Friends

Worst most disgusting experience of my life. I had another day to stay but my guests and i were so disgusted with their service we left and booked at a different hotel. I have never felt so scammed and disrespected in my life from a hotel.

By , from New york, ny on Mar 1, 2020

Review comment responded on Mar 3, 2020

We appreciate you taking the time to share with us your feedback, mp. We're disappointed your time with us was anything less than perfect. We care deeply about the comfort and satisfaction of our guests so we regret that our services and amenities didn't meet your expectations. Thank you again for sharing your concerns. We'll be sure to address this with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more enjoyable experience with you soon.

5
Everyone

By on Feb 26, 2020

Review comment responded on Feb 26, 2020

Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at The Hotel @ Times Square. Have a fantastic day!

3
Family with small children

The hotel is clean. The room is very small. The property is outdated but doesn’t smell old. The bathroom is freezing in the room. It was very loud even on 6th floor all night from construction. The cleaning staff are exceptionally helpful. It is centrally located. Easy walk to Broadway shows. The coffee & water in lobby was nice. I really appreciate the early check in after a red eye.

By , from Long Beach,ca on Feb 23, 2020

Review comment responded on Feb 23, 2020

Thank you for the feedback, Heather. We're glad you had a nice stay and that you appreciated our prime location, attentive staff, and various perks. However, we regret that your time with us was anything less than perfect. It's unfortunate you had trouble with the temperature and noise levels in your room. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon.

4
Family

Great location! Clean room but there was a $40/day resort fee that was a bit confusing.

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our prime location, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

3
Family

Price and position in Manhattan is the main reason for choosing this hotel

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

We appreciate you leaving your feedback with us. While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

3
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

We appreciate you taking the time to share your feedback. We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

5
Everyone

Staff was friendly and helpful. Location can’t be beat. Comfortable beds.

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for sharing this wonderful review with us, Nik! We're thrilled to hear you had such an enjoyable experience at The Hotel @ Times Square! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday! Have a great day!

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