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The Court - A St Giles Hotel

4.0 out of 5.0

Recent guest reviews

Old worn out furniture would have been fine if it weren't paired with a very dirty bathroom. Dirty walls, cobwebs and pealing paint made the bathroom very unpleasant to use. After pointing out the deficiencies to the housekeeping supervisor the cobwebs were cleaned but that's it.

Room was large but very dated. I would give this hotel no more than a 3 star.

I stay at this hotel on a regular. basis, staff is always very help and welcoming Amira is Awesome. A real asset to the hotel !!!!

Not sure what the St Giles group is doing with The Court...seems like they are bleeding every bit of value out of old old old assets from the previous W that used to be there. This is nothing like the renovated Tuscany hotel they operate next door. Furniture in my room looked like the Wolverine had stayed their with huge scratches and marks all over the place. The couch was so filthy I could not even lay my clothes on it. I travel 40 weeks a year and am in NYC 2-3 weeks a month I have seen it all, this was one of the worst. Upon my very late arrival coming from meetings on West coast, I got to hotel at 2am, got out of my Uber and saw a girl sitting outside smoking a cigarette. I went inside, tired and just wanting to get to bed, and there were 2 young backpackers waiting to check in...yet nobody there to help. I looked around hotel, we waited for 12-15mins, I called the hotel number...no response. Then, very casually the same girl who saw me exit my Uber and roll my suitcase into the hotel entrance, finished her cigarette and came inside to check us all in. She had the audacity to say "oh, sorry I thought you were being helped". Horrendous service, terrible property, never again.

old, run down and loud. could not sleep at night because of the poor window insulation and load vehicle noises

Decent hotel for the price. I didn't expect any more considering it was a less expensive hotel right in Manhatten. Went in december, drafty old windows, no blanket on the bed, kust the dirty comforter. Hard bed and lumpy pillows. Shower pressure blows you away! It wasn't awful, and for the price and location I woukd stay there again. You're only there to sleep!

The room was not clean. Very dusty in places that should readily be dusted very day such as the wall shelves, bedside table etc. Carpet stained and ripped. The heat/AC unit would not turn off no matter what I did. It was very loud. I had to put pillows over it. There was a chaise lounge in the room that took up a large amount of space and was totally useless. I was afraid to sit on it. The throw pillows on it were pulled and discolored. The whole room really (aside from maybe the bathroom) was a mess. You have to call and ask for a coffee maker otherwise there is none in the room. I was stuffy and congested each morning waking up in this room. I was concerned for my health and the room cleanliness was just gross. I was afraid to look to close. Good location walkable to a lot but nothing else going for it. The place is quite run down and room was filthy. I had asked to check in girl told me 15 minutes for room. I sat in lobby for 45 before finally going over to her and she was like, "oh yeah sorry it's ready now". Duh...

Great location and excellent service. Will stay again!

Overall a good experience.. well kept hotel with a lot of food choices and activities to do walking distance

The bedding feels like from a cheap motel. A/C unit in the window ads to the noise from the street so much that it's almost impossible to sleep.

Nice but nothing special. No frills. If you want ice you have to go down to the cafe and ask for it. No ice machine on the floor. Rooms are ok, strange layout with a lot of wasted space. We were only staying 1 night and the price was right.

Overall, a nice hotel. Good location. Hats off to the staff. My grandmother is a hand full and the staff were really nice. We split a room - I was in town for fun but she was in town to settle a friend's estate who had recently passed away - so not a good time for her. She can be bossy but the staff was really great. The room was a great size - especially for Manhattan. We had requested a menu, it came two hours later, so then they comped a meal for us! How nice of them. Really a nice way to apologize. Great value and a great experience. Would stay here again.

Good location, fantastic value. Friendly staff. Walkable to just about everything but removed from the annoyances of all the touristy hotels.

The hotel was very quaint and met our needs. Nice location and g.reat price

Great Hotel And Services. Great Location. Will stay there again for that price.

I was so pleased with the friendly staff and beautifully appointed room. The pillows were great. The room was quiet. On the downside, the bathtub didn't drain and the toilet got clogged. The best thing for me was that the hotel is within a 5 minute the walk from Grand Central Terminal. Excellent value for the price.

I would never stay here again. We had water bugs in our bathroom (3). The cable did not come in clearly and it was just not a comfortable room. I should have booked another place. When we checked in we were told our room was not ready and that is fine, but he said we could take another room, but once we are in there that would be it - no switching. Then when I reported the water bugs the manager on duty replied: 'are they anywhere else? I said do you mean like the bed? I hope not. Never ever give this place another shot.

My husband and I stayed here one night while we were in town for a wedding at Bryant Park. The room was pretty big for a NYC hotel and the bed was really comfy. The staff was very helpful. Overall, a great hotel!

Very mediocre hotel, on the dumpy side. Great location and fair price for what you get. Not particularly nice or clean.

130 East 39th Street New York NY

Hotel highlights

  • Walking distance to Chrysler Building and Grand Central Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Central New York City, The Court - A St Giles Hotel is within a 5-minute walk of popular attractions such as Chrysler Building and Grand Central Terminal. This 4-star hotel has a restaurant along with free in-room WiFi and a fitness center. Centrally located in Manhattan, the hotel is also a short walk from Empire State Building and Macy's.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For your convenience, breakfast is available for a fee.


Rooms

All air-conditioned rooms feature laptop-compatible safes, phones, and ironing boards. Guests can expect to find free WiFi and 27-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

The Court - A St Giles Hotel features a fitness center, free WiFi in public areas, and 7 meeting rooms. Valet parking is available for USD 50-60 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center, express check-out, and free newspapers.

Room options

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Courtyard View, Courtyard Area

King 1 | Sleeps 2

Executive Junior Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Court - A St Giles Hotel

Everyone (14) Couples (61) Business (41) Family (12) Friends (22) Other (19)
3

dissappointed

Everyone

Old worn out furniture would have been fine if it weren't paired with a very dirty bathroom. Dirty walls, cobwebs and pealing paint made the bathroom very unpleasant to use. After pointing out the deficiencies to the housekeeping supervisor the cobwebs were cleaned but that's it.

By on Sep 11, 2017

3
Everyone

Room was large but very dated. I would give this hotel no more than a 3 star.

By , from Florida on Aug 23, 2017

5

great hotel staff is amazing!!!

Everyone

I stay at this hotel on a regular. basis, staff is always very help and welcoming Amira is Awesome. A real asset to the hotel !!!!

By on Jun 23, 2017

1

will never stay here again!

Everyone
Damaged furniture Damaged furniture Filthy sofa

Not sure what the St Giles group is doing with The Court...seems like they are bleeding every bit of value out of old old old assets from the previous W that used to be there. This is nothing like the renovated Tuscany hotel they operate next door. Furniture in my room looked like the Wolverine had stayed their with huge scratches and marks all over the place. The couch was so filthy I could not even lay my clothes on it. I travel 40 weeks a year and am in NYC 2-3 weeks a month I have seen it all, this was one of the worst. Upon my very late arrival coming from meetings on West coast, I got to hotel at 2am, got out of my Uber and saw a girl sitting outside smoking a cigarette. I went inside, tired and just wanting to get to bed, and there were 2 young backpackers waiting to check in...yet nobody there to help. I looked around hotel, we waited for 12-15mins, I called the hotel number...no response. Then, very casually the same girl who saw me exit my Uber and roll my suitcase into the hotel entrance, finished her cigarette and came inside to check us all in. She had the audacity to say "oh, sorry I thought you were being helped". Horrendous service, terrible property, never again.

By , from LA on Jun 9, 2017

1

not pleased

Everyone

old, run down and loud. could not sleep at night because of the poor window insulation and load vehicle noises

By , from Danbury, CT on May 24, 2017

3

you get what you pay for

Everyone

Decent hotel for the price. I didn't expect any more considering it was a less expensive hotel right in Manhatten. Went in december, drafty old windows, no blanket on the bed, kust the dirty comforter. Hard bed and lumpy pillows. Shower pressure blows you away! It wasn't awful, and for the price and location I woukd stay there again. You're only there to sleep!

By , from Buffalo, NY on Dec 20, 2016

2

disappointing...

Everyone

The room was not clean. Very dusty in places that should readily be dusted very day such as the wall shelves, bedside table etc. Carpet stained and ripped. The heat/AC unit would not turn off no matter what I did. It was very loud. I had to put pillows over it. There was a chaise lounge in the room that took up a large amount of space and was totally useless. I was afraid to sit on it. The throw pillows on it were pulled and discolored. The whole room really (aside from maybe the bathroom) was a mess. You have to call and ask for a coffee maker otherwise there is none in the room. I was stuffy and congested each morning waking up in this room. I was concerned for my health and the room cleanliness was just gross. I was afraid to look to close. Good location walkable to a lot but nothing else going for it. The place is quite run down and room was filthy. I had asked to check in girl told me 15 minutes for room. I sat in lobby for 45 before finally going over to her and she was like, "oh yeah sorry it's ready now". Duh...

By on Dec 13, 2016

5

nice hotel

Everyone

Great location and excellent service. Will stay again!

By , from Birmingham, AL on Nov 9, 2016

4
Everyone

Overall a good experience.. well kept hotel with a lot of food choices and activities to do walking distance

By on Nov 2, 2016

3

good price, nice accommodations, with caveats

Everyone

By , from Chicago on Oct 27, 2016