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Staybridge Suites Times Square

3.5 out of 5.0

Recent guest reviews

The hotel staff are great -- friendly, helpful and prompt. The morning breakfast is a nice touch, and the location cannot be beat.

People at the front desk was really nice and very professional. Room was really clean and smell really nice, bed was really comfortable. I was really happy just to be in the room. Location was great, close to train station and bus station, also 2 blocks down you are in time square.

Wonderful Hotel, wonderful breakfast provided, and room facilities.

Breakfast buffet was great, comfortable beds, great view and location..Our room was not ready until after 4 and elevators were slow during our stay. Increased staffing at front desk and housekeeping could improve check in process and wait time but overall the staff were very friendly.Overall we were pleased with our stay.

The staff was very friendly.We had an issue with the bathroom and they came and fixed it immediately.Our only problem was they did not clean the room or refill the coffee on our second night stay.

Everything is perfect for 18th anniversary. Hotel is nice and crew is so kind.

This is a nice hotel close to Port Authority and Time Square. The alley is a bit dark and scary to walk back to the hotel at night so be careful. They have a free breakfast which is good to have before starting your day and Social hours from 5pm -7 pm that we all love ( wine, beer, fritos, hotdogs, fruits, soft drinks etc ). The room needs more lighting especially the bathroom but having a kitchenette with a full size refrigerator and kitchen utensils is a plus. There is a drug store with grocery down the road which made it convenient, bought bottled water and some snacks . We reserved 2 joining rooms and called several times to at least put us on one floor, but instead we are on the 15th and kids on the 13th which is a hustle due the fact that the elevator is slow especially on pick hours. There are restaurants nearby and the area is a walking distance to broadway theaters. We have an oversized truck and SUV that we have to valet park 3 blocks away from the hotel for $45. Parking in NYC is a challenge but the bell man helped us park infront of the hotel so we can load and unload our belongings. Overall staffs are very helpful. We would stay in this hotel if ever we are back in New York.

Staff friendly as can be. Walking distance from everything. Parking not available on site and depending on the size of your car you may end up paying $35-$45 per night at a lot about 4 lots away. Other than that, my family and I really enjoyed this place.

The elevator system was inadequate with up to 10 minute waits. The cable was out or on the blink the entire time of my four night stay. The breakfast was cold instead of hot/warm. The amenities in the room dwindled way day--did not replace soaps, lotions, tea, etc. When you were out, you were out. Also, my room was not cleaned until about 4:30 each day--just as I was getting back from morning meetings. Not a good stay at all. Poorly, poorly managed as if the guests would not know better since it was an obviously "tour package" hotel.

Nothing fancy, but affordable with some highlights. Proximity to Times Square a major plus. Most major subway stations relatively close as well — Penn among them. Included breakfast options & ambience a potential plus. Housekeeping forgot our shower curtain one day and left us with only one towel the next, but otherwise things were okay.

very nice in every respect. Staff was very friendly and accommodating. The wine and hors d'oeurves from 5-7 were a nice touch and the morning breakfast was very good. Would definitely come bqck.

Clean, comfortable, convenient to Times Square. The shower was really small and the water drained from the sink slow. But overall, pleased with room.

This is a great place to stay in NYC. Close enough to easily walk to Times Square. So nice having the free breakfast in the morning and microwave/refrigerator in the room. Plenty of room for two people in a standard room. Would definitely stay here again. Stayed here with my 19 year old daughter.

The staff was great. The hotel was clean and comfortable, and breakfast was many steps above the usual fare. The only problem was that the sound insulation was not the best - some elevator noise, quite a bit hall noise and noise from neighbors (especially the bathrooms). Other than that, we enjoyed our suite and our stay.

Good place good service clean Very good and good assistance

The staff were wonderful. The location was great and the accommodations were great. Breakfast was wonderful.

Very nice, right off of 9th ( hell's kitchen) lots of great food and not far from the theaters, walking distance.

Hotel is comfortable and well appointed. The daily breakfast and happy hour is a great facility. The staff is great, welcoming and helpful. Everything about our stay was good, except the wait times for the elevators. Wait is upto 10 minutes and can be quite irritating.

This hotel is in a great location. The middle of Time Square. The hotel staff was amazing and very helpful. The room was very clean and nice. The only thing I could say that would be slightly negative is that the pillows are a little harder than my liking. We will stay here the next time we are in NY. We will just bring our pillows with us. Speaking of, the parking is not at the hotel. So make sure when you park at the garage that you bring everything you need with you to the hotel.

340 W 40 Street New York NY

Hotel highlights

  • Walking distance to Times Square and Broadway
  • Free buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Bar/lounge

Staybridge Suites Times Square places you in Hell's Kitchen, within a leisurely stroll of popular sights such as Times Square and Broadway. This 310-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and a 24-hour business center. Centrally located in Manhattan, the hotel is also a short walk from Macy's and Madison Square Garden.


Dining

Start your day off right with a free buffet breakfast. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception.


Rooms

All 310 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find 37-inch flat-screen TVs with DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are also standard.


Property features

Staybridge Suites Times Square features a 24-hour fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Standard Studio Suite, Kitchen

King 1 | Queen 1 | Sleeps 2

Studio Suite, 1 King Bed, Kitchen

King 1 | Sleeps 2

Studio Suite, 2 Double Beds, Kitchen

Full 2 | Sleeps 4

Studio Suite, 1 Queen Bed, Kitchen, View

Queen 1 | Sleeps 2

Guest reviews for Staybridge Suites Times Square

Everyone (19) Couples (63) Business (23) Family (35) Other (16) Friends (16)
4

decent hotel in midtown

Everyone

The hotel staff are great -- friendly, helpful and prompt. The morning breakfast is a nice touch, and the location cannot be beat.

By , from Cape Town on Nov 13, 2017

5

customer service

Everyone

People at the front desk was really nice and very professional. Room was really clean and smell really nice, bed was really comfortable. I was really happy just to be in the room. Location was great, close to train station and bus station, also 2 blocks down you are in time square.

By , from san francisco on Oct 29, 2017

5

wonderful hotel

Everyone

Wonderful Hotel, wonderful breakfast provided, and room facilities.

By , from Los Angeles on Oct 5, 2017

4

comfortable and quiet location.

Everyone

Breakfast buffet was great, comfortable beds, great view and location..Our room was not ready until after 4 and elevators were slow during our stay. Increased staffing at front desk and housekeeping could improve check in process and wait time but overall the staff were very friendly.Overall we were pleased with our stay.

By , from Buffalo New York on Sep 6, 2017

3

ok hotel

Everyone

The staff was very friendly.We had an issue with the bathroom and they came and fixed it immediately.Our only problem was they did not clean the room or refill the coffee on our second night stay.

By , from in. on Jul 11, 2017

5

nice hotel close to broadway

Everyone

Everything is perfect for 18th anniversary. Hotel is nice and crew is so kind.

By , from c on Jul 6, 2017

4

close to subway with free breakfast

Everyone

This is a nice hotel close to Port Authority and Time Square. The alley is a bit dark and scary to walk back to the hotel at night so be careful. They have a free breakfast which is good to have before starting your day and Social hours from 5pm -7 pm that we all love ( wine, beer, fritos, hotdogs, fruits, soft drinks etc ). The room needs more lighting especially the bathroom but having a kitchenette with a full size refrigerator and kitchen utensils is a plus. There is a drug store with grocery down the road which made it convenient, bought bottled water and some snacks . We reserved 2 joining rooms and called several times to at least put us on one floor, but instead we are on the 15th and kids on the 13th which is a hustle due the fact that the elevator is slow especially on pick hours. There are restaurants nearby and the area is a walking distance to broadway theaters. We have an oversized truck and SUV that we have to valet park 3 blocks away from the hotel for $45. Parking in NYC is a challenge but the bell man helped us park infront of the hotel so we can load and unload our belongings. Overall staffs are very helpful. We would stay in this hotel if ever we are back in New York.

By , from Texas on Jul 6, 2017

5

loved it and would book again

Everyone

Staff friendly as can be. Walking distance from everything. Parking not available on site and depending on the size of your car you may end up paying $35-$45 per night at a lot about 4 lots away. Other than that, my family and I really enjoyed this place.

By , from New York, NY on Jul 5, 2017

2

stay elsewhere for comfort and convenience

Everyone

The elevator system was inadequate with up to 10 minute waits. The cable was out or on the blink the entire time of my four night stay. The breakfast was cold instead of hot/warm. The amenities in the room dwindled way day--did not replace soaps, lotions, tea, etc. When you were out, you were out. Also, my room was not cleaned until about 4:30 each day--just as I was getting back from morning meetings. Not a good stay at all. Poorly, poorly managed as if the guests would not know better since it was an obviously "tour package" hotel.

By on May 27, 2017

4

pretty decent for the price; breakfast pretty good

Everyone

Nothing fancy, but affordable with some highlights. Proximity to Times Square a major plus. Most major subway stations relatively close as well — Penn among them. Included breakfast options & ambience a potential plus. Housekeeping forgot our shower curtain one day and left us with only one towel the next, but otherwise things were okay.

By , from California on Mar 13, 2017