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Recent guest reviews

Likes. Quiet room, continental breakfast, hotel staff friendly Dislikes - carpet in room rundown, hallway malodorous, no rooms with a view of the city, loiterers around area of hotel

Hotel was mostly okay. The bathroom could have been cleaned a bit better as there was some mold in the grout and corners of the shower. And the hallways smelled like cigarettes despite the no smoking policy and also looked a bit dirty/beat up. Other than that service was great and the room was nice

Location is great. The “happy hour “ in the lounge mon-wed was an unexpected perk. Guest service and recovery was top notch.

It was in a very convenient location. Quick access to Times Square area and across the street from the Port Authority and Subway Station. The staff were very accommodating and helpful. The breakfasts were out of this world. I will definitely be back.

I love the location. The staff was great. Breakfast is good but at times its a little cold but all in all its fantastic

We enjoyed our hotel..the breakfast was ok..but lacking..those eggs were nasty..your place needs atleast 2 omlete stands..more items like oatmeal area with some nuts ..fruits..etc to go in oatmeal..toaster didn't work well...most of the staff was pleasant 🤗..breakfast hrs should atleast run till 10:30 am since it takes so long for an elevator..speaking of ELEVATORS..too slow and get too packed with people..THEY NEED TO UPDATE Those elevators.... WE LOVED THE KITCHENETTE AREA..🤗..The rooms were very nice but could use a fan to circulate the air..BED VERY COMFORTABLE...GREAT LOCATION..FRIENDLY STAFF 🤗..#9 for sure on the scale of 1-10

Very customer focused. Manager was very friendly and wanted best fir all guests.

Everyone was very helpful and smiling. The breakfast had a wonderful selection. Everything was clean and well cared for. The only problem was even though they have 3 elevators it still took a long time. We learned to leave early to accommodate.

They had a great breakfast every morning and happy hour Monday-Wednesday. Didn't like that I haf to pay $5.00 a day if I wanted our room cleaned

Great location. Staff was friendly. Good restaurants near the hotel. Free breakfast every morning.

Good location / breakfast selections. Clean. With the exception of running out of towels on one day, the overall stay was good. 3 washer/3 dryers dedicated for 32 floors was a little problematic but managed to use them twice during a week's stay.

The kitchenette was a lifesaver. I stayed in NYC for a one week study program. The location was convenient, Whole Foods and drug stores were within walking distance and the staff was responsive and helpful. I will stay here again. The only downside was the slow elevators. There are 3 and one was out of order toward the end of my stay. Although I would have taken the stairs, I was on the 22nd floor! I had to give myself 10 minutes sometimes before an elevator was available. All in all, however, it was a great stay!

Having three elevators for so many rooms was very inconvenient. In the mornings and early evening you either took the steps or waited a very long time for the elevator. Luckily we were only on the seventh floor so we could take the stairs.

W 40 Street New York NY

Hotel highlights

  • Walking distance to Times Square and New York Times Building
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Midtown, Staybridge Suites Times Square is within a 5-minute walk of popular attractions such as Times Square and New York Times Building. This 3.5-star hotel welcomes guests with 310 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Free buffet breakfast is included with your stay. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free manager's reception.


Rooms

The 310 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 37-inch flat-screen TVs with DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and free newspapers.


Property features

At Staybridge Suites Times Square, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. Self parking is available for USD 35 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Standard Studio Suite, Kitchen

1 Queen Bed | 2 Twin Beds | Sleeps 2

Studio Suite, 2 Twin Beds, Non Smoking, Kitchen

2 Twin Beds | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking, Kitchen

2 Double Beds | Sleeps 4

Guest reviews for Staybridge Suites Times Square

Everyone (56) Couples (4) Family (13)
3
Family

Likes. Quiet room, continental breakfast, hotel staff friendly Dislikes - carpet in room rundown, hallway malodorous, no rooms with a view of the city, loiterers around area of hotel

By , from Virginia on Jul 23, 2020

4
Partner Couples

Hotel was mostly okay. The bathroom could have been cleaned a bit better as there was some mold in the grout and corners of the shower. And the hallways smelled like cigarettes despite the no smoking policy and also looked a bit dirty/beat up. Other than that service was great and the room was nice

By , from Buffalo, NY on Jun 29, 2020

Review comment responded on Jul 7, 2020

Thank you for providing us with your feedback. We hope to see you soon!

1
Everyone

By on Mar 17, 2020

4
Everyone

By on Mar 15, 2020

5
Family

Location is great. The “happy hour “ in the lounge mon-wed was an unexpected perk. Guest service and recovery was top notch.

By , from Orlando on Feb 28, 2020

5
Family

It was in a very convenient location. Quick access to Times Square area and across the street from the Port Authority and Subway Station. The staff were very accommodating and helpful. The breakfasts were out of this world. I will definitely be back.

By on Feb 12, 2020

5
Everyone

By on Jan 22, 2020

5
Partner Couples Family

I love the location. The staff was great. Breakfast is good but at times its a little cold but all in all its fantastic

By on Jan 4, 2020

4
Partner Couples Friends

We enjoyed our hotel..the breakfast was ok..but lacking..those eggs were nasty..your place needs atleast 2 omlete stands..more items like oatmeal area with some nuts ..fruits..etc to go in oatmeal..toaster didn't work well...most of the staff was pleasant 🤗..breakfast hrs should atleast run till 10:30 am since it takes so long for an elevator..speaking of ELEVATORS..too slow and get too packed with people..THEY NEED TO UPDATE Those elevators.... WE LOVED THE KITCHENETTE AREA..🤗..The rooms were very nice but could use a fan to circulate the air..BED VERY COMFORTABLE...GREAT LOCATION..FRIENDLY STAFF 🤗..#9 for sure on the scale of 1-10

By on Dec 23, 2019

5
Family

Very customer focused. Manager was very friendly and wanted best fir all guests.

By on Dec 5, 2019

Staybridge Suites Times Square

340 W 40 Street, New York, NY 10018
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