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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

City view from property
Creator video
Point of interest
Dinner served, American cuisine
Dinner served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(44 reviews)
  • City view
  • 180 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(165 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Hyatt Place New York / Chelsea is a leisurely stroll from popular sights such as Madison Square Garden and Empire State Building. This 4-star hotel has 510 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.2 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Empire State Building - 11 min walk - 0.6 miles
  • Times Square - 19 min walk - 1.0 mile

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Koon Taste Of Siam - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

At Hyatt Place New York / Chelsea, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Climb into a pillowtop bed with a down comforter. Coffee makers, free local calls, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt Place New York / Chelsea?

Hyatt Place New York / Chelsea offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place New York / Chelsea?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place New York / Chelsea on Apr 26, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hyatt Place New York / Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue and Madison Square Garden. You'll also find Times Square and Bryant Park less than a mile away.

Is parking available on site at Hyatt Place New York / Chelsea?

No, there isn't parking available at the hotel.

Does Hyatt Place New York / Chelsea feature a casino at the property?

No, Hyatt Place New York / Chelsea doesn't have a casino.

Is there an indoor pool at Hyatt Place New York / Chelsea?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Place New York / Chelsea?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does Hyatt Place New York / Chelsea have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place New York / Chelsea have a restaurant with a breakfast menu?

Yes, Hyatt Place New York / Chelsea serves free buffet breakfast at The Placery each morning.

Does Hyatt Place New York / Chelsea allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place New York / Chelsea for a fee of USD 100.00 per pet, per week. A deposit of USD 100.00 per week is collected.

Does Hyatt Place New York / Chelsea have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hyatt Place New York / Chelsea?

The closest major airport to Hyatt Place New York / Chelsea is LaGuardia Airport (LGA), which is 10.2 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (20-minute drive).

Are there rooms with balconies that I can book at Hyatt Place New York / Chelsea?

No, there aren't any guestrooms at Hyatt Place New York / Chelsea that offer a balcony.

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1539 out of 2936 reviews
Rating 8 - Good. 722 out of 2936 reviews
Rating 6 - Okay. 374 out of 2936 reviews
Rating 4 - Poor. 183 out of 2936 reviews
Rating 2 - Terrible. 118 out of 2936 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Candace

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael, Lancaster

Liked: Cleanliness, amenities, property conditions & facilities
Nice room Great breakfast!! I highly recommend for a traveler on a budget!!
Stayed 1 night in Feb 2026

2/10 Terrible

RAFFAELE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only positive note we can make was the exceptional view from our room. Unfortunately everything else was comparable to a stay at a motel. The bathroom of our room was dirty with another guest’s unsightly hair. The room was dark with broken light fixtures. Breakfast was so terrible that it left us both with stomach aches from the two bites of it we ate before leaving and going somewhere else. Food was cold and felt so fake. Food service staff was also rude and not accommodating. I was told I’d be hearing back from the manager and I have yet to hear anything. What kind of four star hotel doesn’t have any hand or body creams and charges $6 per hotel of water? Very disappointing. Highly recommend not staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Spotless room. Courteous staff.
Stayed 2 nights in Jan 2026

8/10 Good

Georgeanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was too small
Stayed 3 nights in Dec 2025

6/10 Okay

Teresa, Riverview

Stayed 2 nights in Jan 2026

6/10 Okay

Casey

Liked: Staff & service
It was literally just average. Elevators were the worst part - not only were they SLOW, but they sounded like they were falling apart.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service, room comfort
The service is poor, the stay was uncomfortable, the hotel claims to be accesible for wheel chairs and it is not at all, the bathrooms are uncomfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

junghwa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at the Hyatt Place in Chelsea everytime I'm in the city. Great location & modern.
Stayed 3 nights in Jan 2026

8/10 Good

Monserrat

Stayed 3 nights in Jan 2026

8/10 Good

Evgenii

Liked: Cleanliness, amenities, property conditions & facilities
Was good!
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic!
Stayed 3 nights in Dec 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best view!
Stayed 4 nights in Nov 2025

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I want to thank those at the desk that helped me in my stay. Had a city view, it was gorgeous. The place was always clean, breakfast was good. The only complaints I could think of was the elevator taking quite a while, and the room being really warm. I did never the less enjoyed my stay.
Stayed 5 nights in Jan 2026

4/10 Poor

Afroditi

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The wait times for the elevators was horrible! We were on the 16th floor and many times we needed to take the stairs to go down because it would take more then 15 mins for an elevator to come. And with kids and strollers it’s not ideal. Also the room was exceptionally small. We’ve stayed in nyc many times but this was by far the most smallest room we’ve stayed in.
Stayed 3 nights in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Jan 2026

6/10 Okay

Masha

Stayed 3 nights in Jan 2026

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we had a wonderful stay!
Stayed 2 nights in Jan 2026

2/10 Terrible

Yosmanis, Sarasota

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very small, the breakfast was very poor, and it was the same every day for all six days with no variety and the food was of very low quality. The staff was 5/10, but the room attendant was 10/10. In summary, I don't recommend it. I wasted my money and I'm sure no one will give it back...
Stayed 6 nights in Jan 2026

10/10 Excellent

Paulette

Stayed 2 nights in Dec 2025

10/10 Excellent

Noah

Stayed 1 night in Oct 2025

6/10 Okay

Bowen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The staff was very friendly and the breakfast was great The condition of the property is not up to the standard of a Hyatt hotel. The most painful experience is the elevator. There is no indicator light for the 4 elevators. So you have to keep looking which door will open.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room & staff were amazing.
Stayed 1 night in Jan 2026

8/10 Good

Marcia

Traveled with family
Room was very clean and the staff were very friendly.
Stayed 2 nights in Jan 2026

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