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Hotel Pennsylvania

2.5 out of 5.0

Hotel Pennsylvania

2.5 out of 5.0

Recent guest reviews

Hotel floor had an odor and needed remodeling, door in the bathroom did not have lock, bed was uncomfortable! Only good thing about the hotel was the location and staff were friendly.

The hotel is in real need of upgrades the beds were unconformable and the over all of the room was a big disappointment

Peeling paint. Rusty fixtures. Sub standard condition

Very uncomfortable. Everything looks like it’s from the Stone Age but it is what you get in NYC for the price

THE WORST HOTEL IN Manhattan. Dirty room,bathroom,window,sheets and etc... there is not enough staff for check in or check out, you have to wait almost half hour to check in.

The pictures you see in the hotel details and specifically room pictures are nothing like the reality. I have been to some run down motels in my past, but this "hotel" takes the prize. The rooms are in quite a state. Rusty radiators, old decrepit bathrooms with rust and stains and ware & tear every where. The furniture is stained and in a horrible condition for even 1970s standards. I would have accepted my fate if I booked a cheap $50 / night motel, but I paid over $250 a night here. When I called Orbitz to request a better room they gave me two options; 1- Leave the hotel, or 2- Wait until the next day and they'll change my room. Didn't want to spend hours trying to find another hotel, so opted to wait til the next day. The next day came, and no room change was given.. Extremely disappointed from the Hotel and Orbitz. Being a platinum level member apparently has no weight whatsoever...

Deplorable WiFi 5 shampoo tubes , no conditioner Ugly, drab rooms Spotty hot water No tv channel list Not enough electric outlets

Location of hotel was suitable for what I needed in Manhattan but the room itself left much to be desired in cleanliness and overall in how it was kept.

Great great great great great great great great great

Nice hotel in front of Madison Square Garden. Is a just a few blocks to time square. Rooms are comfortable

Every place in the city is expensive and this hotel is historic but be aware that the room is smaller than the average college dorm room, the bed sqeaks, and the bathroom sink looks to be quite historic also. But it is just across the street from Penn Station which is convenient.

The room we stayed in was old, plain, and the wall plaster was cracking everywhere. Don’t know if other rooms have been renovated, but ours definitely hadn’t been. The bed frame was also wobbly.

Completely infested with mold. I left and demanded a refund. Reporting them to the health department.

Checked in and checked out. Room was dirty and the place had rats. Still waiting for refund from Orbitz. Last time for both.

Old, very old, not vintage. In urgent need of remodeling. Location is great though.

This was the dirtiest hotel I have ever stayed in, notwithstanding the mouse/small rat I saw in the hallway. It also took me 30 minutes to check in even though the line was 5 people long. Not enough staff and not good staff when you finally get there.

They have a maintenance problem with mold, thwy changed rooms but the building is way outdated and desperately needs upgrades.

Location great but check in was horrendous, hotel is a pit, heard of people seeing rats but luckily didnt ,and shower was a 2x4

Rooms are moldy and water leaks everywhere. Probably has not been cleaned since it opened a hundred years ago

401 7th Ave New York NY

Hotel highlights

  • Walking distance to Macy's and Empire State Building
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Midtown, Hotel Pennsylvania is within a 10-minute walk of popular sights such as Macy's and Empire State Building. This 1705-room hotel has a restaurant along with conveniences like a fitness center and a 24-hour business center. Centrally located in New York, the hotel is also a short walk from Times Square and Broadway.


Dining

Enjoy a bite to eat at Statler Grill, the hotel's onsite restaurant. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

A TV comes with cable channels, and guests can stay connected with WiFi. The bathroom offers hair dryers and free toiletries.


Property features

Hotel Pennsylvania features a fitness center, WiFi in public areas, and 10 meeting rooms. Valet parking is available for USD 53 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 2 Double Beds (Penn 5000)

Full 2 | Sleeps 4

Classic Suite, 1 Bedroom

King 1 | Sleeps 4

Room, 1 Double Bed (Penn 5000)

Full 1 | Sleeps 3

Classic Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Hotel Pennsylvania

Everyone (238) Couples (218) Business (138) Family (148) Other (136) Friends (106)
1
Everyone

Hotel floor had an odor and needed remodeling, door in the bathroom did not have lock, bed was uncomfortable! Only good thing about the hotel was the location and staff were friendly.

By , from NYC on Nov 12, 2018

2
Everyone

The hotel is in real need of upgrades the beds were unconformable and the over all of the room was a big disappointment

By on Nov 12, 2018

2
Everyone

Peeling paint. Rusty fixtures. Sub standard condition

By on Nov 10, 2018

Review comment responded on Nov 11, 2018

Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!

3
Everyone

Very uncomfortable. Everything looks like it’s from the Stone Age but it is what you get in NYC for the price

By on Nov 9, 2018

Review comment responded on Nov 11, 2018

Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!

1
Everyone

THE WORST HOTEL IN Manhattan. Dirty room,bathroom,window,sheets and etc... there is not enough staff for check in or check out, you have to wait almost half hour to check in.

By on Nov 9, 2018

1
Everyone

The pictures you see in the hotel details and specifically room pictures are nothing like the reality. I have been to some run down motels in my past, but this "hotel" takes the prize. The rooms are in quite a state. Rusty radiators, old decrepit bathrooms with rust and stains and ware & tear every where. The furniture is stained and in a horrible condition for even 1970s standards. I would have accepted my fate if I booked a cheap $50 / night motel, but I paid over $250 a night here. When I called Orbitz to request a better room they gave me two options; 1- Leave the hotel, or 2- Wait until the next day and they'll change my room. Didn't want to spend hours trying to find another hotel, so opted to wait til the next day. The next day came, and no room change was given.. Extremely disappointed from the Hotel and Orbitz. Being a platinum level member apparently has no weight whatsoever...

By , from Washington DC on Nov 6, 2018

Review comment responded on Nov 8, 2018

We sincerely apologize about the experience you had while staying with us. Your feedback is important to us and we will work on this matter to better the experience for our future guests.

1
Everyone

Deplorable WiFi 5 shampoo tubes , no conditioner Ugly, drab rooms Spotty hot water No tv channel list Not enough electric outlets

By , from Weston,FL on Nov 6, 2018

Review comment responded on Nov 10, 2018

We sincerely apologize about the experience you had while staying with us. Your feedback is important to us and we will work on this matter to better the experience for our future guests.

2
Everyone

Location of hotel was suitable for what I needed in Manhattan but the room itself left much to be desired in cleanliness and overall in how it was kept.

By on Nov 5, 2018

Review comment responded on Nov 9, 2018

Thank you so much for taking the time to review our hotel. We apologize that your stay was not up to par. We appreciate the feedback and will utilize this to better the experience of our future guests. Thank you for your time and have a great day!

4
Everyone

Great great great great great great great great great

By on Nov 3, 2018

Review comment responded on Nov 9, 2018

Thank you so much for your review. We appreciate the good feedback and hope to see you again in the near future. Have a great day!

5
Everyone

Nice hotel in front of Madison Square Garden. Is a just a few blocks to time square. Rooms are comfortable

By , from Lima, Perú on Nov 2, 2018

Review comment responded on Nov 3, 2018

Thank you so much for your review. We appreciate the good feedback and hope to see you again in the near future. Have a great day!