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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Creator video
Restaurant
Exterior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(53 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(52 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(33 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(77 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

7.2 out of 10
Good
(13 reviews)
  • City view
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • City view
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • City view
  • 2000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 720 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan within 2 miles (3 km) of Brooklyn Bridge, Hotel Indigo Lower East Side New York by IHG is within a few miles (5 km) of other popular sights such as Empire State Building. This 4.5-star hotel has 294 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.1 miles
  • Lower East Side Tenement Museum - 6 min walk - 0.4 miles
  • Manhattan Bridge - 11 min walk - 0.6 miles
  • New York University - 13 min walk - 0.7 miles
  • 5th Avenue - 19 min walk - 1.0 mile

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Arlene's Grocery - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪The Skinny Bar and Lounge - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

At Hotel Indigo Lower East Side New York by IHG, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 70.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and coffee/tea in a common area.
46-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 800 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

Is free cancellation available at Hotel Indigo Lower East Side New York by IHG?

Hotel Indigo Lower East Side New York by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on May 31, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Indigo Lower East Side New York by IHG?

This hotel is situated in Manhattan within a short 20-minute walk of 5th Avenue and also 17 minutes on foot from Washington Square Park. You'll also find Brooklyn Bridge and Wall Street within a short drive.

Is there parking available at Hotel Indigo Lower East Side New York by IHG?

Yes, parking is offered for USD 70 per day.

Does Hotel Indigo Lower East Side New York by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Hotel Indigo Lower East Side New York by IHG have a casino on the premises?

No, Hotel Indigo Lower East Side New York by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo Lower East Side New York by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Hotel Indigo Lower East Side New York by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Are there hot tubs at Hotel Indigo Lower East Side New York by IHG?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Lower East Side New York by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Lower East Side New York by IHG serves to-go breakfast for a surcharge each morning at Mr. Purple.

Will Hotel Indigo Lower East Side New York by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo Lower East Side New York by IHG for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Hotel Indigo Lower East Side New York by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Indigo Lower East Side New York by IHG?

The closest major airport to Hotel Indigo Lower East Side New York by IHG is LaGuardia Airport (LGA), which is 9.2 mi away (29 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 14.9 mi away (24-minute drive).

Are there rooms with balconies at Hotel Indigo Lower East Side New York by IHG?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city views.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1101 out of 2031 reviews
Rating 8 - Good. 441 out of 2031 reviews
Rating 6 - Okay. 254 out of 2031 reviews
Rating 4 - Poor. 115 out of 2031 reviews
Rating 2 - Terrible. 120 out of 2031 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

erika

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in May 2026

2/10 Terrible

Brian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unless you’re staying up until 4 a.m., don’t stay here as there is NIGHT CLUB on property in the middle of the hotel sending BPM throughout the property. I paid for a tower room to avoid street noice, asked for a quiet room and was given no care by the staff. In fact, was treated quite rudely the last night when promised ‘no club’ on Sunday night. There is still a club.
Stayed 3 nights in Mar 2026

4/10 Poor

Rachael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When out for the day the drain on the bathroom floor backed up and flooded everything. I changed rooms but they didn't offer a refund.
Stayed 3 nights in Mar 2026

8/10 Good

gary, East Hampton

Stayed 1 night in Feb 2026

10/10 Excellent

Stewart

Stayed 3 nights in Feb 2026

2/10 Terrible

Irene

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
First of all, I'm not a picky person and pretty laid back. The evening staff is rude and does not care at all about the guests. There was a crazy physical fight in the room across from us at 2 in the morning which ended up with cops investigating and the guest slamming on our door several times. I called the front desk and she seemed really annoyed, sighed, no apology, and just said to wait and security is on the way. This continued for almost 2 hours... I asked for a room change, and she just said to check online. I was shocked that there was no accountability, or hospitality from the staff here. I mean I guess it's just New York? Of course we wern't able to change our rooms online. I ended up paying for the rest of my stay at a different hotel. Disappointed with the service. I have all the footage from this night and will be uploading them.
Stayed 13 nights in Feb 2026

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
I truly appreciated the warm welcome and allowing me to have an early check-in, so that I can make in time to my tour. The room's view was fabulous from the 18th floor. The room and bathroom were nice and clean. I'd stay again.
Stayed 1 night in Feb 2026

4/10 Poor

Hazela

Stayed 3 nights in Feb 2026

10/10 Excellent

Shar

Stayed 5 nights in Feb 2026

10/10 Excellent

Maria Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Mr. Purple, restaurant in the hotel had great food, music and vibe. Room was clean bed was comfy. Great rain shower too!
Stayed 1 night in Feb 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026

8/10 Good

Jocelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Room was clean and the beds were comfortable
Stayed 1 night in Feb 2026

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Avoid this hotel at all costs if staying on the weekends. A very loud 15th floor nightclub makes it almost impossible to get any sleep.
Stayed 2 nights in Feb 2026

6/10 Okay

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mara

Stayed 3 nights in Feb 2026

2/10 Terrible

Jean

Traveled with partner
Disliked: Amenities, property conditions & facilities
I had to change rooms twice because even though I paid for a quiet room on my floor, I was put in two different rooms right above the club. The receptionist was rude to me. When I asked to be helped for the third time the room they put us in was quiet on Thursday night and then on Friday night the music went till four in the morning and it was on the third floor. Do not stay at this hotel if you want to get any kind of sleep.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tawana

Stayed 1 night in Feb 2026

8/10 Good

Leslie, carpinteria

Traveled with partner
Liked: Amenities
The staff was super accommodating !
Stayed 5 nights in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good location, trendy hotel, large room
Stayed 1 night in Nov 2025

10/10 Excellent

Kenny

Stayed 3 nights in Feb 2026

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, amenities
Location is fun, pool excellent gym
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were fabulous. We had a corner room with 4 windows and plenty of space for our family of four. Room was clean and well appointed. Thank you for a great stay in NYC. Location was great for exploring Chinatown, Little Italy and SoHo.
Stayed 1 night in Feb 2026

10/10 Excellent

Xiaowei, Carmel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and price
Stayed 3 nights in Oct 2025

2/10 Terrible

Babak

Disliked: Cleanliness, amenities, property conditions & facilities
Unhelpful staff, refused to explain charges that were made after check out. When I asked the person on the phone to break down the charges and explain what they were for he hung up on me. Look elsewhere friends this was not a nice experience
Stayed 2 nights in Feb 2026

2/10 Terrible

Carrie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for an upper level premium room but I was supplied with a lower level room right under a night club that was open until 4 am each night. The room was dirty, the promised mini bar (where I had a credit) was completely empty, tv controller was missing. Music noise was constant and unyielding. Staff was made aware of the issue.
Dirty public elevators that are shared with the nightclub, smelled of pot
Stayed 3 nights in Feb 2026

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