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Recent guest reviews

There was a group of men outside my window chatting most of the night. Very loud.

When you check in they don't tell u there is an extra $24 for parking and then get your vehicle towed by the NYPD . If you've booked a king size , be prepared to be put the basement or maybe all the African Americans get put in the basement because 3 other African Americans were infront of me when i CHECKED in and we all ended up the basement which is odd . I asked the guy at check in to put me on a high floor and he said all high floors are sold and i checked about 6pm which was odd . Not my choice if i have any next time around .

Great clean hotel with very nice staff. Close to the airport do it was an obvious choice.

Simple and clean. I appreciated the staff, the airport pick up and drop off.

Very efficient, staff very helpful, rooms have the amenities needed for quick in and out.

Had to wait more than a half an hour for a shuttle, which never did come. I called and was put on hold for six or seven minutes with a recording coming home about every 45 seconds reminding me how important I was. Obviously I’m not important if I have to wait that long. The room was in very poor shape and the bed was up against the wall with the window so that I couldn’t get out of bed on my side. Having to go down half a floor and one elevator go across the breakfast room and then up to the room and another elevator is ridiculous. Whoever thought of that? And other guests were obnoxiously loud.

Wonderful breakfast buffet. Quiet, especially for being so close to the airport.

Room smelled like someones dirty gym bag we left window open most of time

The free shuttle was very convenient when I arrived late at nightand the continental breakfast was also a plus.

Bathroom facet leaked when water was turned on. Repair person did not resolve it. No TV due to “technical issues” with service provider.

I wish there was a microwave in the room. Other than that the room was clean, the staff were courteous and I was able to print my boarding pass for free.

Stuff are terrible, be on the phone talking with their friends while serving the customers. Answering random questions to people around while serving you.

153-70 S Conduit Ave Jamaica NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Fitness center
  • Business center

Located in Queens, Holiday Inn Express Kennedy Airport is within a 10-minute drive of popular attractions such as Green Acres Mall and Resorts World Casino. This 129-room hotel welcomes guests with conveniences like free in-room WiFi, a free airport shuttle, and a fitness center.


Rooms

All of Holiday Inn Express Kennedy Airport's 129 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free weekday newspapers. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Guests of Holiday Inn Express Kennedy Airport enjoy a fitness center, free WiFi in public areas, and a business center. If you drive, self parking is USD 24 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free newspapers and an ATM.

Room options

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Express Kennedy Airport

Everyone (41) Couples (4) Family (10)
1
Family Business Business

There was a group of men outside my window chatting most of the night. Very loud.

By on Nov 25, 2020

Review comment responded on Nov 25, 2020

We apologize for the inconvenience.

3
Partner Couples

When you check in they don't tell u there is an extra $24 for parking and then get your vehicle towed by the NYPD . If you've booked a king size , be prepared to be put the basement or maybe all the African Americans get put in the basement because 3 other African Americans were infront of me when i CHECKED in and we all ended up the basement which is odd . I asked the guy at check in to put me on a high floor and he said all high floors are sold and i checked about 6pm which was odd . Not my choice if i have any next time around .

By , from New York on Sep 19, 2020

Review comment responded on Sep 22, 2020

Dear M, I am terribly sorry that you feel this way about our property. The parking fee is disclosed on the Expedia website. Room assignments are based on availability at the time of check in. Hopefully the next time you stay with us a higher floor room will be available ;)

3
Everyone

By on Jul 17, 2020

Review comment responded on Aug 5, 2020

Thank you!

5
Business Business

Great clean hotel with very nice staff. Close to the airport do it was an obvious choice.

By , from Orange County on Jun 24, 2020

Review comment responded on Jun 24, 2020

Thank you!

5
Everyone

By on May 11, 2020

Review comment responded on May 13, 2020

Thank you!

5
Business Business

Simple and clean. I appreciated the staff, the airport pick up and drop off.

By on Mar 22, 2020

Review comment responded on Mar 24, 2020

We are glad your stay was convenient.

5
Family

Very efficient, staff very helpful, rooms have the amenities needed for quick in and out.

By on Mar 12, 2020

Review comment responded on Mar 14, 2020

Thank you for staying with us. I am glad you enjoyed your stay!

1
Partner Couples

Had to wait more than a half an hour for a shuttle, which never did come. I called and was put on hold for six or seven minutes with a recording coming home about every 45 seconds reminding me how important I was. Obviously I’m not important if I have to wait that long. The room was in very poor shape and the bed was up against the wall with the window so that I couldn’t get out of bed on my side. Having to go down half a floor and one elevator go across the breakfast room and then up to the room and another elevator is ridiculous. Whoever thought of that? And other guests were obnoxiously loud.

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Dear Guest, I am terribly sorry that you've had such an experience. I will pass along your feedback to the team as we work to improve the quality of our service. We strive the make every guest's stay convenient and hope you will give us another chance to make it right.

4
Everyone

By on Jan 24, 2020

Review comment responded on Jan 25, 2020

Thank you!

5
Family

Wonderful breakfast buffet. Quiet, especially for being so close to the airport.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you!

Holiday Inn Express Kennedy Airport

153-70 S Conduit Ave, Jamaica, NY 11434
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