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Maison St Charles

Property class: 3

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Photo gallery for Maison St Charles

Exterior
Pillowtop beds, in-room safe, desk, laptop workspace
Lunch and dinner served, seafood
Pillowtop beds, in-room safe, desk, laptop workspace
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 688 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

New Orleans

Located in Central City within a short walk of National World War II Museum, Maison St Charles is within a mile (2 km) of other popular sights such as Ernest N. Morial Convention Center. This 3-star hotel has 130 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Magazine Street - 5 min walk - 0.3 miles
  • National World War II Museum - 6 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 14 min walk - 0.8 miles
  • Canal Street - 19 min walk - 1.1 miles
  • Caesars Superdome - 20 min walk - 1.1 miles

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Houston's Restaurant - ‬6 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk

About this property

Maison St Charles

At Maison St Charles, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 25.0 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are free cancellation options available at Maison St Charles?

Maison St Charles offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Maison St Charles?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Maison St Charles on May 11, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Maison St Charles?

This hotel is situated in Central City within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Caesars Superdome and Smoothie King Center within a short drive.

Does Maison St Charles include a casino on the premises?

No, Maison St Charles doesn't have a casino.

Will I find an indoor pool at Maison St Charles?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10 PM.

Does Maison St Charles have a restaurant that serves breakfast?

Yes, Maison St Charles serves to-go breakfast for a surcharge each morning at Mr. Eds Seafood.

Will Maison St Charles allow pets to stay for free?

Although they can't stay for free, pets are welcome at Maison St Charles for a fee of USD 50 per accommodation, per stay.

Where is the closest airport to Maison St Charles?

The closest major airport to Maison St Charles is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.4 mi away (22 minutes by car).

Maison St Charles Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 723 reviews
Rating 8 - Good. 166 out of 723 reviews
Rating 6 - Okay. 93 out of 723 reviews
Rating 4 - Poor. 45 out of 723 reviews
Rating 2 - Terrible. 46 out of 723 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean rooms. Ample, free off-street parking nearby. Nice pool. Friendly staff. Will return soon.
Stayed 4 nights in Apr 2026

10/10 Excellent

Nijagara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot tub and the pool as well as courtyard for morning coffee. Parking was $25 on site but one can easily find street parking not too far away. Breakfast ($15) options are lovely; especially love the fresh squeezed orange juice.
Stayed 4 nights in Apr 2026

6/10 Okay

Michella

Traveled with family
Disliked: Cleanliness, staff & service
The good: great location, street car stop is right in front of the hotel, lots of restaurants within walking distance, beautiful courtyards. Crisp, clean bedding and towels. The bad: the floors in our room were NASTY. It was not raining when we were there, yet there were dirty, sticky shoe prints all over the floors. We stopped at a dollar store to get flip flops to wear in the room because it was so gross. When we turned on the lamp on the nightstand it was covered in something sticky. My son found weed inside of the Bible in the nightstand. The first day we came back from sightseeing and the beds had been made and we had our 3 dirty towels and wash cloths replaced with new ones. The second day we came back and our beds were not made, we had 2 new towels and 3 new washcloths. So my son had to use a hand towel to dry off after his shower. The breakfast was a limited selection, cold and not good. My boyfriend was cooking waffles and it was taking a very long time. The attendant was standing right at the waffle maker the entire time and never once offered to assist. Finally he had to figure out on his own that it wasn’t even turned on. And then once he got to the table with our waffles they tasted disgusting. A very sour flavor almost like it was batter mixed with vinegar. I always filter my hotel searches to a rating of 8+ and Orbitz has never steered me wrong in the past. But this is far from an 8+ hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Mariah, Falls Church

Stayed 2 nights in Jan 2026

10/10 Excellent

James Peter

Liked: Cleanliness, property conditions & facilities
Really nice hotel with great rooms and facilities. Lovely breakfast. Convenient and safe and close to the Charles Street Trams, which is why I booked. The only downside was something they couldn’t control, really: my neighbours played their TV full blast till 4 am so I got no sleep. Otherwise it is awesome and even has cats!
Stayed 2 nights in Jan 2026

10/10 Excellent

TereAnna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and spacious. We had a beautiful view of the courtyard. Very relaxing, enjoyable stay. Will definitely return.
Stayed 2 nights in Jan 2026

8/10 Good

Kendal

It was good. Front desk staff were super.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Staff was great, rooms were clean, check in/out was seamless, nice hot tub also we enjoyed our dinner at the later oyster house which had its own entrance from the hotel. Great place to stay! There is a trolley stop right out front and it's the only line that runs 24hrs.
Stayed 3 nights in Jan 2026

4/10 Poor

Robby, Vale

Disliked: Cleanliness
No bedding for the pull out bed. After asking the front desk, they could only find a sheet and nothing to cover with. It was a very chilly January night. Thetmast was not working. It said it was 93 degrees in the room, which it was not. The soap dispenser was empty. I wouldn't give it a very good clean rating. Floors, baseboards, and doors were visibly dirty. There was a large ball of hair on one of the towels. No hair dryer in the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Debra

Traveled with partner
Disliked: Cleanliness, amenities
Bathroom was not clean, shower glass was not clean. Worst of all the toilet was not cleaned.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

ShaQuerra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff sweet, breakfast is sooooo good! I enjoyed, will go back 🎉
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan and Jo

Liked: Cleanliness, amenities, property conditions & facilities
Key was very nice!
Stayed 1 night in Jan 2026

6/10 Okay

Holly

The shower only had half a door so water went all over the floor.
Stayed 1 night in Jan 2026

6/10 Okay

William

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The floors were filthy Our socks were black Not enough towels for 2 people. Check&In sucked
Stayed 1 night in Jan 2026

8/10 Good

Stephanie, Tehachapi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a great place for our family. Very well located near the French Quarter. The restaurant attached to the hotel is delicious. The breakfast isn’t included, but looked good. It is not dirty, but it not super clean. Very charming with many residents cats on the property.
Stayed 4 nights in Dec 2025

2/10 Terrible

Shelvy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible and dirty. The location was bad. The hotel on the website is very deceptive. Very dissatisfied with the experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here and really couldn’t ask for more for a great price. Clean, comfy rooms with fridge/microwave and all. We love the pool and hot tub. Free street parking right along the buildings. Such a unique area and a street car line is right in front, the hotel is made up of several historic buildings with a 24/7 security guard. Beautiful old trees, plentiful outdoor spaces. Restaurants and affordable food options next door. Cannot ask for more!
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Stayed 1 night in Jan 2026

8/10 Good

Suleyman

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanness was Ok but heatıng was very noisy. Also an incidental fee of 100 dollars was applied, but after 20 days it hasn't been refunded me yet.
Stayed 4 nights in Dec 2025

2/10 Terrible

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms A/C wasn’t working and we stayed in the heat waiting for staff to fix it. About 6/7 hours later I begged to change rooms, even if the room was smaller just so my family could get some relief. This place was cute, but definitely not worth the price I paid especially since my room was sooooo hot.
Stayed 2 nights in Oct 2025

4/10 Poor

Danny, Saint Charles

Traveled with partner
Disliked: Cleanliness
This is a unique property that has the potential to be outstanding if areas of concern are addressed. We stayed in a junior suite and found the layout and decor to be fitting for New Orleans. It provided an authentic NOLA experience. The location is just outside of the hustle and bustle of the downtown area but still close enough for walking or to catch the streetcar just outside the front of the property. However, the cleaniless and upkeep is sorely lacking. The shower area contained mold and mildew in the door tracks and crevices. The room overall had been tidied but not thoroughly cleaned. There was a great amount of dirt and debris (including a sizeable wad of human hair) at the baseboards and behind the headboard. There is a general lack of attention. The building allows for a considerable amount of external noise to be troublesome to guests. Those above us woke early (at 5:00 a.m.) and sounded like they were walking laps and rearranging furniture above our heads. It was quite loud and made sleeping impossible. When booking the room, I filtered to breakfast included. This property offers breakfast, but at a price point that is misaligned with its offerings. We viewed the breakfast area and found everything to be substandard (limited selection, rubbery looking eggs, general disorder, and priced at $15 per person). The staff was okay when approached but did not make any effort to engage with us or offer assitance. We were disappointed overall.
Stayed 3 nights in Dec 2025

6/10 Okay

caryn

Liked: Cleanliness, staff & service
Our stay was fine overall. Parking was difficult, and we had to walk all the way around the building to enter the lobby because the gates were closed. We were told we could park on the street for free and that the city would not tow, boot, or ticket us; however, when we returned later, we had a ticket. We later learned there is a specific direction you have to park on the street—something we weren’t aware of, and we weren’t the only ones parked “incorrectly.” Our room wasn’t ready at first, which was okay since we went to eat and then walked to the Sugar Bowl. When we returned, check-in was easy and the staff was friendly. The room itself was clean and comfortable and worked for a few hours of sleep. Overall, the stay was fine, but the parking situation was frustrating. Would we stay again? Maybe, but probably not.
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Stayed 9 nights in Dec 2025

10/10 Excellent

Wendy

It was a great location and the
Stayed 1 night in Jan 2026

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