Skip to main content
Beginning of main content

Hotel St. Helene

2.5 out of 5.0

Recent guest reviews

Overall a quaint place to stay that is within walking distance of most of the major attractions. Staff was friendly and courteous, however the hotel needs to be updated slightly. The box spring was probably bought pre Katrina, and the towel bar keep falling apart. The room was a bit musty, but I did enjoy that I was removed from the street and was able to overlook the pool on the back.

We had a good time in this small hotel in French quarter, the staff was very friendly, good restaurants were within a walking distance. The only inconvenience, just as with all other smaller hotels in the area, is parking, hotels do not have parking facilities.

A lovely European style hotel. Great location and room.

Nice balcony over looking Chartres St, request the suite balcony street view! Rooms a bit smaller as with any city hotel but staff and location make it very inviting.

Hotel has great location, friendly staff, and is very clean. However the room that we had the bed was extremely uncomfortable. For being in the French quarter the room was quiet at night, but the guests in the morning were louder and we were not able to sleep in because we could hear them walking, slamming doors and talking.

This hotel was conveniently located and the staff was SUPER nice and friendly. I had a suite and it was just right. There isn't valet parking (or any other kind of parking), no elevator and no luggage carts/bellhops.

Wonder help at the front desk upon checkin. Walked us to our room and gave great info about a new restaurant opening in the area.

Great location! Close to everything! However, bed was too soft and the pillows too high, causing a back pain. No desk or chair to do any work on, but staff was so kind as to have moved a metal chair in from the courtyard. Air conditioning, which does not come with temperature control by guests, makes the room too cold, but shutting it off causes the room to have stale air.

Very nice place, clean, modern rooms. Very close proximity to bourbon street, restaurants, and shops. Staff was helpful, convenient small breakfast items every day, and coffee all day :)

Friendly and welcoming staff, easy check in and check out. My room was very clean and comfortable.

I just wanted a simple little place to be stationed while I bounced around New Orleans. This was perfect for it. If you're looking for a resort hotel, this isn't it. If you're looking for a quaint place to come home to after exploring the city, this is perfect. The only real con was lack of windows, but as mentioned, was only really there to sleep, clean up and keep my stuff safe. As a bonus, the front desk lady really helped me locate some great spots to hit up for some local jazz. Pretty cool.

This was the third and final stay at hotel Set. Helene at 508 Chartes. The previous two times the hotel was a 6 out of ten. This last stay was horrible. Upon checking in we were told that a returnable $150 deposit would be charged to our credit card to be returned 7 to 10 days after checkout. when we entered our room the stench of mold was second only to the 80 degree temperature(the high that day was 69 and the low was in the 50's). The staff told us that the HVAC system was on heat and all we could do was to turn the thermostat to auto and leave the window open. We will never stay there again.

First of all, the staff was super nice and friendly. The location of the hotel is great since it's close to Jackson Square and far enough from Bourbon that it's relatively quiet on the street. We were on the ground floor which turned out to be basically in the lobby which made it kind distracting with all the people coming and going. If I could recommend one improvement, it would be replacing the bed. It was really uncomfortable and seemed well worn since it sunk in and was quite squeaky. Overall, not a bad stay but would recommend requesting an upstairs room for travelers and upgrading the beds to the hotel.

We used this place for a night of drinks in the French Quarter, so we didn't have to drive home. Location is excellent and the room was nice. The pool looked really nice too. Not sure about much else, we really didn't spend much time there other than to sleep.

our stay was excellent!!! The hotel was everything and more!! unfornutately we weren't able to swim in that beautiful pool because the weather was too cool. Can't wait to come back!!!!

The hotel was clean and nice for the price and location. The only issue we had was getting enough clean towels.

Hotel was great! We wanted to stay somewhere that had that French Quarter charm. Hotel was close to everything we didn't have to drive anywhere. Wish they had parking though. We had to park and pay $25/night at a garage across the street. Will definitely stay here again!

A little disappointed that there was no elevator and it wasn't mentioned in their add that I saw. We were on the top floor (3rd). Of course it did force step excersize that we needed after all of the great meals we had.

On a quieter street - a little away from the hustle of Bourbon. Awesome breakfast place on the corner don't miss it. Beautiful courtyard and pool. Very New Orleans :)

The hotel over all was very plain. Actually there were no amenities. We chose this hotel for the value and location. We paid in the mid 80's a night which was a bargain. It's 2 blocks from Bourbon street. Front desk was very friendly. Would I stay here again..... yes!

508 Rue Chartres New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square and French Market
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in French Quarter, Hotel St. Helene is within a 5-minute walk of Jackson Square and within 15 minutes of other popular attractions like French Market. This 16-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area. In the historical district, it's also near Mercedes-Benz Superdome and National World War II Museum.


Rooms

All of Hotel St. Helene's 16 air-conditioned rooms provide iPod docks, free local calls, and free bottled water. Guests can expect free WiFi and LCD TVs. Ceiling fans, safes, and ironing boards are also available.


Property features

Renovated in 2012, Hotel St. Helene offers an outdoor pool, free WiFi in public areas, and coffee in a common area. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.

Room options

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Balcony, Courtyard Area

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Balcony

Queen 1 | Sleeps 2

Guest reviews for Hotel St. Helene

Everyone (10) Couples (65) Family (4) Other (8) Friends (5)
3

off the beaten path

Everyone

Overall a quaint place to stay that is within walking distance of most of the major attractions. Staff was friendly and courteous, however the hotel needs to be updated slightly. The box spring was probably bought pre Katrina, and the towel bar keep falling apart. The room was a bit musty, but I did enjoy that I was removed from the street and was able to overlook the pool on the back.

By , from new york on Sep 13, 2017

4

nice, reasonably priced hotel in french quarter

Everyone

We had a good time in this small hotel in French quarter, the staff was very friendly, good restaurants were within a walking distance. The only inconvenience, just as with all other smaller hotels in the area, is parking, hotels do not have parking facilities.

By , from Atlanta on Jul 14, 2017

5

no elevator or real lobby but all else outstanding

Everyone

A lovely European style hotel. Great location and room.

By on Jul 5, 2017

5

great location in the french quarter

Everyone

Nice balcony over looking Chartres St, request the suite balcony street view! Rooms a bit smaller as with any city hotel but staff and location make it very inviting.

By , from O on May 15, 2017

4

nice hotel close to french quarter.

Everyone

Hotel has great location, friendly staff, and is very clean. However the room that we had the bed was extremely uncomfortable. For being in the French quarter the room was quiet at night, but the guests in the morning were louder and we were not able to sleep in because we could hear them walking, slamming doors and talking.

By , from h on Apr 7, 2017

4

location, location, location

Everyone

This hotel was conveniently located and the staff was SUPER nice and friendly. I had a suite and it was just right. There isn't valet parking (or any other kind of parking), no elevator and no luggage carts/bellhops.

By on Oct 10, 2016

5

great hotel right in the heart of the quarter

Everyone

Wonder help at the front desk upon checkin. Walked us to our room and gave great info about a new restaurant opening in the area.

By , from W on Aug 28, 2016

3

friendly hotel in the midst of all of fun

Everyone

Great location! Close to everything! However, bed was too soft and the pillows too high, causing a back pain. No desk or chair to do any work on, but staff was so kind as to have moved a metal chair in from the courtyard. Air conditioning, which does not come with temperature control by guests, makes the room too cold, but shutting it off causes the room to have stale air.

By on Apr 21, 2016

4
Everyone

Very nice place, clean, modern rooms. Very close proximity to bourbon street, restaurants, and shops. Staff was helpful, convenient small breakfast items every day, and coffee all day :)

By on Mar 16, 2016

5

loved my stay at hotel st. helene

Everyone

Friendly and welcoming staff, easy check in and check out. My room was very clean and comfortable.

By on Feb 16, 2016