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Recent guest reviews

I like the cleaniness of the property. I didn't like being told over the phone no restrictions before I paid for the room. I arrived at the hotel and there was restrictions. I understood no swimming and breakfast due to COVID-19. I wasn't prepared not being told only the first and second floors were open. Again, I understood until I had rudely guest having a party on the 3rd floor above my room. First I was upset because I couldn't get a room on a higher floor, but someone else did. I had to call multiple times to report jumping and loud noises above the room. At first the receptionist kept saying she wasn't hearing anything coming from that room. I invited her to come to my room in order to hear the noise. She declined. After my spouse called to complain along with neighbors action was taken. A party was in fact taking place over the room. I saw al least 10 people leaving from that room while I was on my way to sleep in my car before being told the party goers were being dismissed. My advice for the hotel is to frequently monitor the side door or use it only for an exit. I visit this hotel frequently when coming from out of town and never experience this. Another advice, take complaints seriously. I should not have to call that many times. My complaint went unheard and fell on deaf ear until others complained. If no one else complained, I would of had to sleep in my vehicle that night.

It was really clean and everyone was friendly at this location.

Everything was amazing good breakfast good staff but the parking lot wasn't big enough...but everything else was perfectly good

Hotel is relatively new and the facility is clean and well-kept. Being close to shopping center, including Walmart, is convenient. The free hot/cold continental breakfast is a plus. The downside is the room service can be spotty. During our stay, the room was not cleaned for one of the days.

West Judge Perez Drive Chalmette LA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 1.1 mi (1.8 km) from Chalmette Battlefield, Holiday Inn Express & Suites Chalmette - New Orleans S, an IHG Hotel is within a 10-minute drive of Louis Armstrong Park. This 78-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Express & Suites Chalmette - New Orleans S, an IHG Hotel's 78 rooms provide iPod docks, microwaves, and refrigerators. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Chalmette - New Orleans S, an IHG Hotel enjoy a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Chalmette - New Orleans S, an IHG Hotel

Everyone (4) Couples (1) Family (4)
5
Everyone

By on Oct 17, 2020

3
Partner Couples Family

I like the cleaniness of the property. I didn't like being told over the phone no restrictions before I paid for the room. I arrived at the hotel and there was restrictions. I understood no swimming and breakfast due to COVID-19. I wasn't prepared not being told only the first and second floors were open. Again, I understood until I had rudely guest having a party on the 3rd floor above my room. First I was upset because I couldn't get a room on a higher floor, but someone else did. I had to call multiple times to report jumping and loud noises above the room. At first the receptionist kept saying she wasn't hearing anything coming from that room. I invited her to come to my room in order to hear the noise. She declined. After my spouse called to complain along with neighbors action was taken. A party was in fact taking place over the room. I saw al least 10 people leaving from that room while I was on my way to sleep in my car before being told the party goers were being dismissed. My advice for the hotel is to frequently monitor the side door or use it only for an exit. I visit this hotel frequently when coming from out of town and never experience this. Another advice, take complaints seriously. I should not have to call that many times. My complaint went unheard and fell on deaf ear until others complained. If no one else complained, I would of had to sleep in my vehicle that night.

By , from Baton Rouge on May 4, 2020

Review comment responded on Jun 25, 2020

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We are only using certain floors at this time due to COVID-19. If the first and second floor is full, then we would move to another floor. I am sorry to hear that your complaints were not heard by my front desk staff, as we try our best to accommodate the guest if anything is needed.

5
Everyone

By on Feb 21, 2020

5
Family

It was really clean and everyone was friendly at this location.

By on Jul 22, 2019

Review comment responded on Aug 15, 2019

Thank you for choosing the Holiday Inn Chalmette!

5
Family Family

Everything was amazing good breakfast good staff but the parking lot wasn't big enough...but everything else was perfectly good

By on Jun 24, 2019

Review comment responded on Aug 15, 2019

Thank you for choosing the Holiday Inn Chalmette!

5
Everyone

By on Apr 8, 2019

Review comment responded on May 2, 2019

Thank you!

3
Everyone

Hotel is relatively new and the facility is clean and well-kept. Being close to shopping center, including Walmart, is convenient. The free hot/cold continental breakfast is a plus. The downside is the room service can be spotty. During our stay, the room was not cleaned for one of the days.

By on Dec 25, 2018

Review comment responded on Dec 26, 2018

Thank you for the feedback. We will be using it to improve the experience we deliver our guests.

Holiday Inn Express & Suites Chalmette - New Orleans S, an IHG Hotel

7905 West Judge Perez Drive, Chalmette, LA 70043
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