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Extended Stay America Suites New Orleans Metairie

2.5 star property
Hotel in Metairie with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Exterior
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪15 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

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Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Metairie

Extended Stay America Suites New Orleans Metairie places you next to Metairie Business District and within 2 miles (3 km) of Lakeside Shopping Center. This 102-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Caesars Superdome - 9 min drive - 7.6 miles
  • Tulane University - 9 min drive - 6.7 miles
  • Bourbon Street - 10 min drive - 8.5 miles

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 17 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Acme Oyster House - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Outback Steakhouse - ‬3 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Hotel in Metairie with free breakfast and a 24-hour front desk
Guests staying at Extended Stay America Suites New Orleans Metairie enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

Is free cancellation available at Extended Stay America Suites New Orleans Metairie?

Extended Stay America Suites New Orleans Metairie offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Extended Stay America Suites New Orleans Metairie?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites New Orleans Metairie on Jul 17, 2025 start from $84.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Extended Stay America Suites New Orleans Metairie?

This hotel is located in Metairie, close to Caesars Superdome, Canal Street, and Bourbon Street. You'll also find Mississippi River and City Park within a short drive.

Is parking available on site at Extended Stay America Suites New Orleans Metairie?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites New Orleans Metairie have a casino on the premises?

No, Extended Stay America Suites New Orleans Metairie doesn't have a casino.

Will I find an indoor pool at Extended Stay America Suites New Orleans Metairie?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites New Orleans Metairie a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Extended Stay America Suites New Orleans Metairie?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites New Orleans Metairie have a restaurant that serves breakfast?

Extended Stay America Suites New Orleans Metairie offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites New Orleans Metairie allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites New Orleans Metairie for a fee of USD 25.00 per pet, per night.

Does Extended Stay America Suites New Orleans Metairie have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Extended Stay America Suites New Orleans Metairie?

The closest major airport to Extended Stay America Suites New Orleans Metairie is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9.3 mi away (14 minutes by car).

Are there rooms with balconies at Extended Stay America Suites New Orleans Metairie?

No, at Extended Stay America Suites New Orleans Metairie, there aren't any guestrooms that list a balcony.

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 933 reviews
Rating 8 - Good. 222 out of 933 reviews
Rating 6 - Okay. 173 out of 933 reviews
Rating 4 - Poor. 136 out of 933 reviews
Rating 2 - Terrible. 205 out of 933 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog hair..cold water.. & no washed bedding.

The bed & comforters were FULL of dog hair.. i asked for more bedding & they didnt even have any. I figured out on day two that the bath tub water actually does get hot you jus have to let it run a couple minutes. They said there was breakfast there is absolutely NO breakfast just a muffin & cold coffee. I really hate that we had dog hair on everything & we dont even have pets. Not the worst place but we wont be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber Bourgeois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

adebola

Business traveler
Liked: Amenities, property conditions & facilities
Staff
Stayed 7 nights in Mar 2025

6/10 Okay

Dorothy

Stayed 9 nights in Mar 2025

8/10 Good

Malcolm

Stayed 1 night in Mar 2025

8/10 Good

Rosalyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need to hire better front desk staff

There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.
Stayed 1 night in Mar 2025

2/10 Terrible

Blessing

Stayed 7 nights in Mar 2025

8/10 Good

Destiny

Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Amenities
My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Stayed 1 night in Mar 2025

2/10 Terrible

Natasha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get any housekeeping service my entire 3 day stay only when I needed tissue
Stayed 3 nights in Mar 2025

2/10 Terrible

DENNIS

Stayed 2 nights in Mar 2025

6/10 Okay

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Sawyer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property, took 3 attempts to receive a clean room, desk clerk was rude. Got to room, toilet wouldn’t flush completely. Got up to take a shower the next morning to NO hot water! Worst motel experience EVER!
Stayed 1 night in Mar 2025

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025

6/10 Okay

Vickie

Traveled with group
Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

TIMOTHY

Disliked: Staff & service, property conditions & facilities
There was dog hair on the hallway floor when we arrived and it was still there on Monday when we checked out. I mentioned it to the desk attendant and she asked me if I was aware that they allowed pets. I replied yes but that is no reason for nasty hallway. Not to mention the musty smell of the room
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of updates!
Stayed 3 nights in Mar 2025

4/10 Poor

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Paulina

Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities
Location was good 20mins outside the city… Hotel could have been cleaner.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We bailed and didn’t stay

One of the worst hotels I’ve been to. We didn’t even stay. There was mold and stains on the carpet. We found cockroaches. The other rooms had stains on chairs. Overall very dirty and rundown.
Stayed 9 nights in Feb 2025

2/10 Terrible

Joseph

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
I am a DJ, the elevators were broke, I was staying on the 4th floor. Each Night I had to haul equipment up and down 4 flights of stairs. I do this at least 4 times a year and have always stayed with this hotel but this experience was the worst hotel experience I've ever had. I feel a total reimbursement is in order. I could be reached at 210-232-24266 Joseph Boisley
Stayed 2 nights in Jan 2025

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