Residence Inn by Marriott Shelton-Fairfield County3.0 out of 5.0
Recent guest reviews
When we arrived we were told they tried to call us all morning Our phone is in our home which we had just spent several hours driving away from. That wasn't the purpose of giving the phone number when joining/booking. Our loft suite was unavailable due to other guests not leaving. They wanted to give us 2 stacked rooms and wanted to charge us MORE for the second night. We are a family of 4 including a 12yo with autism, the reason for the trip(to see a doctor), who is promised a loft room to get him to tolerate the trip. Well he was disappointed. They split us up and I couldn't even be in the same bed as my wife. I had to argue with them more than once to get the second night to be the same price as with the loft. It is surprising no comp was offered, be it discounts or Marriott points. Other Marriott properties have done so on a large scale at times for minor hiccups, without me even complaining. This place, nothing. They don't seem to care. The breakfast is lacklustre. The wifi is week and disconnects often. The pool does not seem very clean. One of our rooms smelled like BO.
Clean quite convent - they have mixers (happy hour) with free beer (shock top) and wine. The night I was there had patoto salad, fruit, bread, sausage & works. Could made a very good meal if you wanted. Left early in am, so no comments on breakfast, but they did give me coffee from their staff office. I am planning on trying more of this chain as I travel. Easy on and off freeways (short distance).
The place looked a bit run down from the outside, however the room was pretty nice. Spacious kitchen area and bathroom, comfortable desk and lots of closet space. Breakfast served was ok. I liked the fruit a lot more than the hot options. Major draw back was having to step over dog poo everywhere. Right in front if my door a dog threw up and although I reported it, it remained there for two whole days. Front desk staff was super friendly, it just seemed no one wanted to clean it up.
Our group of three held an all-day planning session in the suite of one partner who stayed in the room the night before. He reported the sleeping quite comfortable. As a meeting the room, the suite was perfect for our small group. We had four comfortable chairs a good-sized table, space for a flipchart easel, and a kitchenette totally equipped and with a large Coriander counter table that we could sit around to eat our take-out lunch as we continued the meeting. Worked just fine.
Myself, wife and son have just recently stayed at the Residence Inn and found it to be very convenient to go visit my relatives and also all the shops nearby. The rooms were very cozy and spacious and the kitchenette is a great addition to it. I felt like I had my own condominium. Breakfast was wonderful and the staff was kind and helpful. I would definitely go back again.
We had one of the Penthouse suites. The Penthouse entrance is on the second floor of the building containing four other units. The ground floor has a full kitchen, dining table, couch/bed, television and a separate bedroom. The bedroom has a full bathroom. The second floor has a king size bed and a full bathroom. The hotel has a free buffet every morning. The food was very good for a buffet,
This hotel is in terrible shape. The staff are exceptional but there is little they can do because this property needs a major overhaul. It looks dirty, but it is just so old and outdated that it cannot be cleaned. I was told a major remodel will be done in Jan 2018. I'm sure after that date, this will be the place to go BUT not now! Marriott should be ashamed of this property. it is no where near a Marriott standard.
Residence Inn Shelton CT June 24 2017 I don't even know where to begin. 1) if you have housekeeping in charge of the pool area policing it, maybe a lesson in dealing with children should be involved? Or people in general? I fully understand it is the summer and the facilities are in high demand. We were actually just visiting a friend staying in the hotel. On vacation with children. A woman advised us that they needed bracelets to use the pool area. The first time she asked there was no one in the pool. After basically kicking an 11 year old. I used points to get a room. We used the bathroom to change and went home for the evening as planned. I contacted the property early in the morning and asked for a late check out as we planned to return around lunch time. I was offered a 1 pm check out. We get back to the hotel about 1145 and a maid was in the room. When I asked I was advised that I could no longer have a late checkout so we went back to the pool area with our bracelets where the same woman proceeded to come and tell us we had to leave. This time with bracelets and 2 other children in the pool including the person we were visiting. It was honestly the most horrific experience I've ever had. Other than this atrocious woman and this horrific policy the remainder of the staff was great. Oh and because she was basically singling people out she was at least consistent. 4 other guests had to return to the front desk to get bracelets. Including a woman who checked in over a month ago who is on the property for 3 months. So I'm sure you will hear additional complaints. So basically if you have kids and they have friends this property is not for you.
The room was spacious and has potential However, it is in need of a remodel. The carpets were worn in several places. To the extent that there were a few bear spots. The furniture is dated, but clean. The kitchen was adequate. The beds were comfortable
I stayed at this location for about 3 weeks and cannot say enough. Absolutely superb. The rooms are spacious, with kitchenettes, coin operated laundry on site and a fabulous breakfast. They also have shuttles to nearby places for free. The staff are incredibly friendly and ready to help you out. Would return without the blink of an eye.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Residence Inn by Marriott Shelton-Fairfield County places you within a 10-minute drive of Beardsley Zoo and SportsCenter of Connecticut. This 96-room, 3-star aparthotel has conveniences like free in-room WiFi, free self parking, and a fitness center. Boothe Memorial Park and Museum is also nearby.
Start your day off right with a free hot/cold buffet breakfast offered each morning.
All 96 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Sofa beds, coffee makers, and free local calls are also standard.
At Residence Inn by Marriott Shelton-Fairfield County, guests have access to a fitness center, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 278 reviews