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Recent guest reviews

People were very friendly. Bed was comfy. Easy access to many food options nearby. What wasn't good was mold around tub. Nightstand drawers dirty. Stained towels.

There was alot of prostitution and drugs using going on at the hotel the quality overall was poor i dont think i would stay there again

TERRIBLE CUSTOMER SERVICE .. TERRIBLE! Competing hotels actually CARE about guest. Never again

Room smelled of smoke. Bed sheets were wrinkled and I dont think they were clean.

I enjoyed my stay and the room was very clean and I would definitely stay again

Nice quick check in great location friendly staff

The hotel was ok for 1 night. The room got a smell like someone smoke in that room before, the location is good.

I just got out of the shower and was getting ready for bed. 2 minutes later I realized my feet felt really dirty on the bottom, underneath my feet were black from walking around on that floor.. I had to wash that floor myself and the towel I used to wash it was black by the time I was finished.. The vent in the bathroom was filled with dust, and underneath the toilet seat was dirty..

Our bath towels were dirty and I don't think the bathrooms are being properly cleaned for that I found other people's hair in the bathtub before I went into the shower. I didn't file a complaint nor went to the office for that it was late into the night and I needed to be up early to leave. Prior to check out I went to the office to bring back the key and there was no one there. There was another couple waiting in the waiting room and said that the gentleman left to check on a room. I waited for a few minutes but since I was in a hurry I left the room key on the counter.

My husband I were only staying at the Quality Inn in Waterbury, CT for a wedding--but we wouldn't have minded staying longer. The staff was incredibly kind, the room was a great size and the bed was comfy and the shower had great water pressure. The espresso and waffles at the continental breakfast were great! I would definitely stay here again.

Close to highway and places. Breakfast was disgusting. We needed to get our own extra towels and blankets because there was only one attendant. The bed was comfortable

The room was clean enough - but 2 lamps didn't work, the sink plug got stuck, the Wifi didn't provide a strong enough signal to be useful, and the AC left the room feeling damp and uncomfortable. The outside of the hotel is being painted - therefore, there were paint chunks (from scraping, I presume) all over the steps leading up to the 2nd floor. There are no elevators, so using the steps was a necessity. I just feel there were things that needed attention - that would have made our stay more pleasant.

Inside of ur room was nice outside was ghetto people knocking on our door kinda scarey but breakfast was good and the staff were friendly

The beds were uncomfortable and the hotel needs to be upgraded.

Is A great hotel if you are a smoker ..not many Hotels allow smoking in their facilities.. We go here all the time… And it is just perfect for us!!

Awful Hotel. Staff was nice. Said I had a smoking room which I specifically said no smoking. Got a different room but the key wouldn't work. Went back for a new key. Remember you have to drive around the hotel to get to the back rooms. back and forth. When I finally went inside the new room it smelled like a combination of smoke and mold. Too tired to complain. Bed was horrible my back still hurts. Never again at this hotel.

Nice stay overall. Stayed here one night to visit Pez factory. Would have preferred a fridge in room. Shower head nice! Close to highway- slight noise factor. Clean/fresh looking room. Some hair noted on bathroom floor at check in, otherwise very clean. Pillows small. Excellent temperature control. Very friendly staff. Check in & out only took a few minutes. We would stay again.

The room did exactly what I wanted. I needed a place to sleep for the night and it had the basic necessities I needed. Comfortable bed and a nice shower. Water pressure was really nice in the shower!!!

Scott Rd Waterbury CT

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Located within 2 miles (3 km) of Seven Angels Theater, Quality Inn is within 3 miles (5 km) of Palace Theatre. The 50 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 50 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Quality Inn features WiFi in public areas, coffee in a common area, and free newspapers. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has laundry facilities.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn

Everyone (11) Couples (4) Business (1) Family (5) Other (1)
3
Partner Couples Family

People were very friendly. Bed was comfy. Easy access to many food options nearby. What wasn't good was mold around tub. Nightstand drawers dirty. Stained towels.

By on Jan 13, 2021

1
Partner Couples Family

There was alot of prostitution and drugs using going on at the hotel the quality overall was poor i dont think i would stay there again

By on Mar 3, 2020

1
Everyone

TERRIBLE CUSTOMER SERVICE .. TERRIBLE! Competing hotels actually CARE about guest. Never again

By on Oct 9, 2019

2
Family Business Business

Room smelled of smoke. Bed sheets were wrinkled and I dont think they were clean.

By on Jul 23, 2019

4
Family

I enjoyed my stay and the room was very clean and I would definitely stay again

By , from Waterbury ct on May 1, 2019

4
Everyone

By on Apr 20, 2019

4
Everyone

By on Mar 10, 2019

4
Everyone

Nice quick check in great location friendly staff

By on Aug 29, 2018

Review comment responded on Oct 9, 2018

Thank you for your feedback. We hope to see you again whenever you are in the area.

3
Everyone

The hotel was ok for 1 night. The room got a smell like someone smoke in that room before, the location is good.

By on Aug 25, 2018

2
Everyone

I just got out of the shower and was getting ready for bed. 2 minutes later I realized my feet felt really dirty on the bottom, underneath my feet were black from walking around on that floor.. I had to wash that floor myself and the towel I used to wash it was black by the time I was finished.. The vent in the bathroom was filled with dust, and underneath the toilet seat was dirty..

By on May 17, 2018

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