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Recent guest reviews

We stated two nights while attending a wedding reception for friends. The house is cosy and welcoming. The hosts are accomodating and the location is both quiet and close to everything. Other friends joined us for the second night and also found the inn to be a great place to stay. The breakfast is continental and more than adequate. All in all, a great place to stay and a nice get away from the usual hotel chains.

My husband and I have stayed at the Austin St Inn several times while visiting family in New Haven. The house is beautifully restored, and the owner and caretakers are gracious, warm, friendly places. Breakfast is simple, but always had good options, and it's delicious! In addition to being close to New Haven, I really enjoy the proximity to West Rock, which is a great park with lots of running and walking trails and beautiful views of the city.

The inn itself is nice but nothing special. It’s not in a great part of town, it we were assured it was safe. We were met at the car by Robert, one of the innkeepers. He was a wonderful guy and put our breakfast out each day. We thought the inn was a. It expensive for what you got. We have stayed in dozens of b&bs. This is one of very few that offers a continental breakfast. Most of the places we stayed in Connecticut offered Continental breakfast for exorbitant prices. No snacks, no drinks, no Keurig. The room we had was nice and comfortable, but the bathroom has a huge sink with no place for you to put your stuff while you are getting ready. We didn’t look around much, so I don’t know what the rest of the rooms were like. We had a nice stay, but mostly we enjoyed talking to Robert.

Austin Street Inn offers both the antique charm of an 1820-built grand residence and modern plumbing. No television or phones or laundry service or room service, but gracious, comfortable charm. The owners commit themselves to environmental concerns, but provide sumptuous towels and luxurious bed linens. Wifi is strong. Breakfast is healthy, with a variety of yogurt and fresh fruit and granola. Coffee comes from a boutique local coffee roaster. New Haven native manager/host Candace (pronounced "Kan-DAH-say") offers a local's insights into the Westville neighborhood and New Haven.

While on a solo trip around New England, I thought it ours be fun to try a B&B. I'd stayed in one and thought it would be nice to spend some time with other people. I was surprised when I arrived and no one was there. I spent most of the time in the house alone. The hosts came by and were nice enough to pick me up some food but they do not live in the house. There was also a couple staying there but they were out most of the night. The house is lovely and the room was very nice but I would have been better off just staying in a hotel. I would have saved money and had the same experience. Also, I expected breakfast but it was just yogurt, cereal, fruit and croissants. I was pretty disappointed.

If you are traveling to New Haven, Ct. and need a good place to stay which isn't a hotel, I highly recommend the Austin Street Inn. This inn has been remodeled with very thoughtful restoration and is handicapped accessible. The rooms are clean and furnished with antiques. Breakfast is always prompt and delicious. The inn is staffed with very nice people who do everything to make your stay easy and comfortable. The air-conditioning was a window unit which was more than adequate. You will need a car or taxi to get into the center of New Haven.

We had a great time there! Candace is a wonderful hostess ! She really takes care of you! I have a gluten allergy and she bought me really good pastries and bread for my breakfast! The fruits were fresh and delicious ! The house is beautiful and we had a huge room with a wonderful bathroom and a big living room! The neighborhood is really quiet, you can here the birds singing in the morning! Such a nice place to stay!

From website, I had expected the Austin Street Inn to be a gracious historic New England gem in a picturesque area. This was not the case. In fact, when I arrived, I had to check the address to make sure I was in the right place. The Inn is in right the middle of a rather run down urban neighborhood. The interior is clean and spacious enough but it does not have the "stunning views" "boutique bed and breakfast feel" or "elegant environment" as promised on the website. The owner greets you upon arrival and gives you a key but then there is no staff the premises until breakfast the next morning. If your are looking for very basic, clean comfortable B&B in New Haven, the Austin Street Inn is a fine choice. If you are looking for more, I would recommend another accommodation..

We stayed 3 nights while in New Haven for our son's graduation from Yale. There were some positives and negatives with the Austin Street Inn. First, the positives. This is an older house that has been remodeled. It is clean and quiet. Our room was spacious, the bathroom well done, and the bed was excellent. Note there are no televisions here. We had a problem with our reservation. We made it online and when the confirmation came back the dates were wrong, a fact we didn't notice until 2 days before we left for New Haven. Our fault for not being more attentive. We could not reach someone by telephone to discuss this situation but did eventually get an email saying they did have availability, although the rate would be nearly double because by coming 3 days earlier than the reservation we would be charged "the graduation rate," $1,303 for 3 nights. At that late date there were few if any other options so we accepted. As it turned out, we were the only guests at the Austin Street Inn except for 1 guest who came on the last night we were there. They could have charged us the rate on our reservation but chose to double it, which they have a right to do. But no high marks for customer service. The breakfast was very disappointing. Each of the 3 days it was the same - a warm apple fritter pastry, a croissant, a package of yogurt, some fruit, orange juice, and granola. No hot food. Cold cereal for $435 a night??? They have a goofy lock system with a note to guests to only lock the door handle, not the deadbolt. When we returned to the inn on our last night after the graduation functions, another guest had checked in and gone to bed apparently without reading the note because he locked the deadbolt. We were locked out. No proprietor lives on premises but eventually we were able to locate a phone number off an email (thank goodness for smartphones), make a call, and someone came over with the deadbolt key to let us in. In summary, the room was nice. No one else there so it was quiet. The rest of the experience was disappointing. You can do better.

We enjoyed a great stay in that guesthouse with its extremely comfortable rooms and the nice public area in the basement which can be used by all guests. Rebecca prepared a great breakfast and gave us lots of helpful tips regarding the city. Don´t worry about the distance from downtown - it is absolutely worth it and incomparable to all these standard hotels.

Austin Street New Haven CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Located in West New Haven within 2 miles (3 km) of Yale Bowl, Austin Street Inn is within a few miles (5 km) of other popular sights such as Yale University. This 3.5-star bed & breakfast has 4 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.


Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 9 AM.


Austin Street Inn's 4 rooms are air-conditioned and provide free bottled water, ceiling fans, and ironing boards. Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.

Property features

A local mainstay since 1820, Austin Street Inn offers free WiFi in public areas, a terrace, and laundry facilities. Free parking is included with your stay. Staff members can answer questions about accommodations, and also provide concierge services. This bed & breakfast also has a garden.

Room options

Main Floor King Room

King 1 | Sleeps 2

Room, 1 King Bed or 2 Twin Beds, Non-Smoking

King 1 | Twin 2 | Sleeps 2

Room, 1 Queen Bed II, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 10 reviews

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