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Hôtel Ermitage

4.0 star property

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Photo gallery for Hôtel Ermitage

Suite, Lake View | Balcony
Creator video - submitted by Colby's Favorites
Golf
Deluxe Room, Lake View | Living area | Flat-screen TV, pay movies
Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1230 Avenue du Leman, Neuvecelle, Haute-Savoie, 74500
  • Place, Evian Casino
    ‪15 min walk‬
  • Place, Evian Thermal Spa
    ‪15 min walk‬
  • Place, Évian-les-Bains Port
    ‪17 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪82 min drive‬

Room options

View all photos for Suite, Lake View (Castel Lake View)

Suite, Lake View (Castel Lake View) | Living area | Flat-screen TV, pay movies

Suite, Lake View (Castel Lake View)

  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Lake View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (South-facing)

Junior Suite (South-facing) | Minibar, in-room safe, desk, soundproofing

Junior Suite (South-facing)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room (Privilege South-facing room)

Room (Privilege South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (Privilege South-facing room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (South-facing)

Deluxe Room (South-facing) | Minibar, in-room safe, desk, soundproofing

Deluxe Room (South-facing)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Lake View

Family Room, Lake View | Minibar, in-room safe, desk, soundproofing

Family Room, Lake View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room (South-facing room)

Room (South-facing room) | Minibar, in-room safe, desk, soundproofing

Room (South-facing room)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Neuvecelle

Hôtel Ermitage is a short stroll from Source Cachat and Évian-les-Bains Port. This 80-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Source Cachat - 14 min walk - 0.8 miles
  • Evian Casino - 15 min walk - 0.8 miles
  • Evian Thermal Spa - 15 min walk - 0.9 miles
  • Évian-les-Bains Port - 17 min walk - 0.9 miles
  • Evian Masters Golf Club - 6 min drive - 1.8 miles

Getting around

  • Evian-les-Bains (XEB-Evian-les-Bains Train Station) - 7 min drive
  • Geneva International Airport (GVA) - 76 min drive

Restaurants

  • ‪Couleur Café - ‬14 min walk
  • ‪Restaurant la Pizza - ‬16 min walk
  • ‪Luigi - ‬16 min walk
  • ‪Muratore - ‬14 min walk
  • ‪Coffee Break - ‬13 min walk

About this property

Hôtel Ermitage

Hôtel Ermitage features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
3 outdoor tennis courts, an indoor tennis court, and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Seasonal outdoor pool, sun loungers
Hilton Evian-les-Bains
Evian-les-Bains
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
$151 nightly
The price is $172
Jun 21 - Jun 22
Total with taxes and fees
Hilton Evian-les-Bains

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Bibliotheque
  • La Table

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 17 to November 01.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Ermitage
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage Neuvecelle
Hôtel Ermitage Neuvecelle
Ermitage Neuvecelle
Hotel Hôtel Ermitage Neuvecelle
Neuvecelle Hôtel Ermitage Hotel
Hotel Hôtel Ermitage
Ermitage
Hôtel Ermitage Hotel
Hôtel Ermitage Neuvecelle
Hôtel Ermitage Hotel Neuvecelle

Frequently asked questions

Is a free cancellation option available at Hôtel Ermitage?

Hôtel Ermitage offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Ermitage?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Hôtel Ermitage on Jun 18, 2026 start from $344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hôtel Ermitage?

This hotel is located in Neuvecelle, a short 15-minute walk from Évian-les-Bains Port and also 16 minutes on foot from Evian Thermal Spa. You'll also find Evian Casino and Source Cachat less than a mile away.

Is there parking available at Hôtel Ermitage?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa available at Hôtel Ermitage?

There is a full-service spa available for guests to enjoy and services include hot stone massages, couples treatments, and mud baths.

Does Hôtel Ermitage include a casino on the premises?

No, Hôtel Ermitage doesn't have a casino.

Will I find an indoor pool at Hôtel Ermitage?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from April 17 until November 01.

Is Hôtel Ermitage a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including 2 restaurants, an outdoor pool, and a poolside bar.

Does Hôtel Ermitage have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hôtel Ermitage have a restaurant that serves breakfast?

Yes, Hôtel Ermitage has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hôtel Ermitage allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel Ermitage for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Does Hôtel Ermitage have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Hôtel Ermitage?

The closest major airport to Hôtel Ermitage is Geneva International Airport (GVA), which is about 25.9 mi away.

Are there rooms with balconies at Hôtel Ermitage?

Yes, some guestrooms at Hôtel Ermitage offer a balcony and may feature lake views.

Does Hôtel Ermitage host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Ermitage.

Hôtel Ermitage Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 117 reviews
Rating 8 - Good. 25 out of 117 reviews
Rating 6 - Okay. 3 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff. We had wonderful time and definitely come back.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Youngbae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services by staffs.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, good view location
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Excellent stay - loved pretty much everything. Great location
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect resort for families with small children. The service is excellent. The staff is lovely. I loved it so much that I extended our stay a second night. Highly recommend!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a super cosy, surrounded by beautiful park, offering amazing view and has super convenient options to reach the town (funicular or free shuttle). Staff at the reception and bar super nice, good breakfast, however disappointing restaurant (both service and food)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks for the reception staff
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Jan 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. After 5 nights the evening dining options felt limited. It is a child friendly hotel do steer clear if you want a quiet nights sleep and a relaxing time around the pool. Could do with an adult only pool.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Upscale. Family friendly. Safe & quiet.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It more than met our expectations. Peaceful and quiet.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this hotel at the last min, and we are so happy we did. The grounds are absolutely gorgeous, the staff was pleasant and most were able to speak English. There are several tennis courts behind the hotel, and a small Futsal pitch as well. My boys were delighted to be able to kick the footballs around while we stayed here. This will definitely be our go to hotel when we return to Evian-les-Bains.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et bien équipée, personnel au top a l'écoute et attentionné, spa très bien et restaurant très bon
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meilleure expérience hôtelière. Personnel très avenant. Propreté des lieux. Qualité des repas. L’établissement lui même ainsi que les facilities. Tout était au point. À refaire !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbes cadre et panorama .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour !
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

Heizung im Zimmer defekt

An der Reception waren die Personen nicht hilfsbreit für Tipps in der Umgebung. Das Zimmer war extrem kalt. Mechaniker versuchte die Heizung zu reparieren. Wir erhielten eine zweite Decke für die Nacht. WC Rollenhalter war nicht richtig fixiert.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait

Exceptionnel sans aucun doute
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Iben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksuriøs afslapning

Virkelig enestående service. Meget venligt personale. Lækker mad. Enormt hyggeligt og nydelig faciliteter. Masser af plads til afslapning og at nyde livet. Gode store værelser.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Schöner Blick auf den Genfer See, tolle Parkanlage. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war super!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Le TOP
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Une des plus belle vue! C'était le lieu que l'on vedrait venir en répétition
Stayed 1 night in Jun 2023
Verified

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
L’hôtel et le parc sont merveilleux, le personnel de la réception gentil et disponible. En revanche, de l’avis des clients comme de l’équipe, il pourrait y avoir plus de serveurs au restaurant. Pas de distribution de serviettes à la piscine le lundi de Pentecôte…
Stayed 1 night in May 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Génial pour les enfants
Stayed 1 night in Apr 2023

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