My stay was disappointing, very tiny beds, roaches and the pool needed to be cleaned. I must say that this hotel has so much potential to be so much better.
Anyone arriving in 2020 will be welcomed to a renovated small boutique type property with views to kill for. The friendliness of the staff is totally genuine and their concern for your total enjoyment is authentic. The hotel will be the "hip" place to be in Negril once the last of the renovations are completed.
Located in West End within a short walk of Seven Mile Beach, Kaiser's Hotel is within a few miles (5 km) of other popular sights such as Negril Lighthouse. This 3-star hotel has 25 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 8:00 AM to 11:00 AM.
All of Kaiser's Hotel's 25 individually decorated rooms provide patios, microwaves, and fans. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also available.
At Kaiser's Hotel, guests have access to free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per person roundtrip. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
My stay was disappointing, very tiny beds, roaches and the pool needed to be cleaned. I must say that this hotel has so much potential to be so much better.
Anyone arriving in 2020 will be welcomed to a renovated small boutique type property with views to kill for. The friendliness of the staff is totally genuine and their concern for your total enjoyment is authentic. The hotel will be the "hip" place to be in Negril once the last of the renovations are completed.
Good morning Zachary, Thank you for your testimonials on your recent vacation with us. The Team truly appreciate your feedback and are happy that they had a positive impact on your stay. We look forward to hosting you again soon. Have a wonderful day. Regards
Good afternoon, Thank you for your testimonials. The Team is really happy that they had a positive impact on your vacation with us and anticipate the opportunity of hosting you back soon. Have a wonderful. Regards, Trudy Ann Knott
Good afternoon Mrs.Edwards, Thank you for taking the time to share your feedback about your recent experience with us at Kaiser's Hotel. We have noted your disappointment with the reserved bedding configuration and seeing a rodent in your room. Kaiser's Hotel always strive to provide a memorable moment for our guests and sincerely apologize for the inconvenience caused, as this is definitely not the norm. We are situated in the tropics and are insusceptible to insects and rodents; and as such, we do have an active pest control system to alleviate this matter and regret that you had experienced same. Please be advised that we take this matter seriously and have met with our Pest Control Contractor to discuss a way forward to ensure that there is not a recurrence of this nature. Once again, we sincerely apologize for the service inconsistencies experienced as this is not the true reflection of Kaiser's Hotel. With this being said, we have taken the decision to extend as a goodwill gesture, a credit voucher one (1) night for one (1) room. This voucher will be sent to your email address on file and hope that you will accept this gesture with the good intent in which it was given. Regards, Trudy Ann Knott General Manager