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SHEUEN PATAGONIA

2.5 star property

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Bar (on property)
Exclusive Apartment | Living area | 42-inch flat-screen TV with cable channels, TV
Basic Room | Soundproofing, free WiFi, bed sheets
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
847 Blanco Encalada, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪11 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Place, Puerto Natales Casino
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 258 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Soundproofing, free WiFi, bed sheets

Exclusive Apartment

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About the neighborhood

Puerto Natales

SHEUEN PATAGONIA is a short stroll from Última Esperanza Fjord and Plaza de Armas. This 13-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Plaza de Armas - 11 min walk - 0.6 miles
  • History Museum - 12 min walk - 0.7 miles
  • Centro Cultural Natalis - 12 min walk - 0.7 miles
  • Costanera - 15 min walk - 0.8 miles
  • Puerto Natales Casino - 15 min walk - 0.8 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Alveoli Bakery - ‬8 min walk
  • ‪La Picada de Carlitos - ‬7 min walk
  • ‪Wild Bar - ‬10 min walk
  • ‪Yume - ‬2 min walk
  • ‪Vinnhaus - ‬10 min walk

About this property

SHEUEN PATAGONIA

SHEUEN PATAGONIA features free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a picnic area, a porter/bellhop, and a garden.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers and hair dryers. Private yards and wardrobes or closets are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 6 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

SHEUEN PATAGONIA Hotel
SHEUEN PATAGONIA Natales
SHEUEN PATAGONIA Hotel Natales

Frequently asked questions

What can I see within easy reach of SHEUEN PATAGONIA?

This hotel is located in Natales, a short 10-minute walk from Plaza de Armas and also 14 minutes on foot from Puerto Natales Casino. You'll also find Última Esperanza Fjord and Costanera less than a mile away.

How much does it cost to stay at SHEUEN PATAGONIA?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at SHEUEN PATAGONIA on May 6, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHEUEN PATAGONIA have a casino on the premises?

No, SHEUEN PATAGONIA doesn't have a casino.

Will I find an indoor pool at SHEUEN PATAGONIA?

No, there is no indoor pool at this hotel.

Does SHEUEN PATAGONIA feature a restaurant that includes a breakfast menu?

Yes, SHEUEN PATAGONIA serves free buffet breakfast each morning from its restaurant.

Will SHEUEN PATAGONIA allow pets to stay for free?

No, pets aren't allowed at SHEUEN PATAGONIA.

How close is the airport from SHEUEN PATAGONIA?

The closest major airport to SHEUEN PATAGONIA is Puerto Natales (PNT-Teniente J. Gallardo), which is 6.7 mi away (22 minutes by car).

SHEUEN PATAGONIA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 43 reviews
Rating 8 - Good. 3 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness
It was a good value and an interesting location
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, clean rooms good food
Stayed 2 nights in Jan 2026

10/10 Excellent

Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility and very kind staffs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great choice for our fast overnight in P.N. Room was super comfortable, convenient to all we needed downtown and staff was friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Hinesh

Stayed 4 nights in Dec 2025

6/10 Okay

Breanna

Traveled with partner
Liked: Cleanliness, staff & service
We only crashed on our way out of Puertos Natales after hiking at Torres del Paine. For this purpose, the room was great and had everything that we needed - clean + hot running water and the price was right. If you're staying for a little longer, you may want something a bit more comfortable but was good value for what we paid.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne Olson, oakton

Liked: Cleanliness, property conditions & facilities
Great place to stay the staff was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

claudia, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The staff were great and very helpful. It was very close to

10/10 Excellent

claudia, Boulder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! It has excellent staff!

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late and the personal at front desk was really friendly and the next morning breakfast was fantastic with fresh scrambled eggs!!!
Stayed 1 night in Feb 2025

10/10 Excellent

claudia, Boulder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 12 and it was huge! We had plenty of space to repack our suitcases. The shower was high-tech and amazing. The scrambled eggs for breakfast were cooked to order - so much better than eggs on a steam table! It was easily walkable to restaurants. The hosts were friendly and efficient.
Stayed 1 night in Feb 2025

6/10 Okay

Wonja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lil Lyle far away from bus terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Wonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The building was modern and clean but something was not use friendly. Staff was very kind and helpful though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is very technology heavy, from the (small) Japanese style showers to the digital keys. Nice breakfast. Pretty walkable to nearby restaurants etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia and Louis take great care of you. Laundry on site. Puerto Natales feels like home.
Stayed 1 night in Dec 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, and convenient to shops and restaurants. Staff was very helpful and friendly. Arranged a lunchbox and airport transfer for me. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We would have been more dlthan delighted to stay here without an issue if this hotel was a) effectively a hotel and not a hostel, and b) the blinds in the rooms were actually blocking out the light from outside. Also the quality of the rooms seems fine on the surface but due to the paper thin walls you can hear absolutely everything around you. In my opinion this please is not worth what they charge for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, Medley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly and hospitable. Property was very well kept and very clean. Included breakfast was excellent. Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Carlo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHEUEN staff was very accommodating to our needs and requests. They were so great and took care of us. Extremely friendly people. Great free breakfast and nice and clean rooms. If I could give them an 6/5 stars I would.
Stayed 1 night in Apr 2024

10/10 Excellent

Ilana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was so clean. They let us keep our bags securely while we went to Patagonia. They gave recommendations on where to buy a hat and the breakfast was good! I would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Yang Thong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Mar 2024